They lost my appointment! I’ve been coming here for years normally they’re very good place. Since they went through a change they have A young staff that gets confused. They rescheduled my appointment the next day and was nice to me. The doctor is just wonderful and so nice and caring. «I wish their was more people like him.» Wait time is about the same as a doctors office, they get behinds to. I do wish they had more seats available for we when they get crowed.
Suzanne G.
Évaluation du lieu : 5 Moneta, VA
Dr. Johnson-is great! very professional and thorough Office has a great selection of frames in all price ranges. Also note they have great customer service too.
Rachel M.
Évaluation du lieu : 1 Salem, VA
This is the resident Lenscrafters optometrist. Like everything else in this retail location, he is just the worst. I haven’t seen him in a few years, but I have awful memories of coming here — I frown every time I see this place in the mall. He takes no time in getting to know you, and he’s condescending, scolding, and short while explaining his prescription and talking to you about eye correction options. His support staff, though, is really lovely and polite. They are friendly and happy to explain procedure and insurance options. Literally the only positive part of a very negative experience.