Commonwealth Computer Services

I don’t know if I can say I experienced bad service because what I ultimately got was no service. No, it was anti-​service.
My computer died and the motherboard code indicated insufficient power. I was pretty sure I needed a new power supply but I wanted to be certain before I spent the money. I brought the power supply in hoping they could just hook it up to one of their rigs and see if it worked.
I should have known I was in trouble when the guy looked at it and said «Wow, that’s a lot of cables!»
A week later when I hadn’t heard from them I called and asked if they’d checked it. The answer was «The one with all the cables? Yeah… it was broken… the connector or something.» Fortunately I was able to come get it before they recycled it.
When my new power supply arrived I hooked everything up and… the exact same problem as before. There was never anything wrong with the power supply.
My computer is now running with a new motherboard (the actual problem) but the exact same power supply CC told me «has a broken connector or something.» Clearly these are folks that business call to install windows on all their computers, not the kind who actually fix hardware issues. If they’d just admitted that they would have saved me a whole lot of time and ultimately about 60 bucks on parts I didn’t need.

Only needed a Cat 6 cable custom made and it was done properly and while I waited, Very professional and friendly.