David’s Bridal

I had an appointment today and I can tell you I went in slightly hesitant because I had no idea what I wanted or what styles would possibly look good on me. I had no friends or family to accompany me and lend support because they all live out of town. But my hesitations were put at ease quickly when I met my consultant Sarah. She was upbeat and happy and helped me narrow my search. She was genuine and curious about my wedding plans, my fiancé and the proposal and it made it easy to be frank and forthcoming with answers.
I didn’t find «the dress» yet, but I don’t know that I could without my sisters there anyway. I did try many beautiful dresses that Sarah picked out with very little help from me to lead her in the right direction! She almost made me forget that I was there alone because she was in my corner cheering me on and offering new ideas and suggestions! I felt no pressure or pushiness from any of the wonderful women I encountered at this location, only a desire for me to find my dress and to be happy.

I have NEVER been a fan of David’s Bridal. I came in years ago once when I was searching for wedding dresses for myself and wasn’t overly impressed — either by the selection or by the help I received.
Again — last month I stopped in the David’s Bridal in Virginia Beach to look at dresses in person my mom liked from the website and was unimpressed. We did not have an appointment and were treated like lepers basically. That’s about par for the course.
This past Saturday my mother made an appointment to come try on mother of the bride dresses in the Roanoke location near Valley View to pin down her dress for my October elopement in Florida.
She found a dress she really liked and they agreed to hold it until close of business the following day. So on Sunday we went in together for me to look at it. As usual, we walked in and were standing at the desk by the front being ignored by the gal up there while she chit chatted with another person and refused to acknowledge us beyond a brief, «Hello» when we first walked in. I grew irritated and walked over to the counter to ask if one of the three ladies standing there could help. I mentioned that my mother had a dress on hold already and that I wanted to see it on her before we decided and if we could get a fitting room. The lady I approached, named Pat, was very nice. She grabbed the dress and I asked her if we could see another that I liked as we walked past and she went to get it.
She came over, helped my mother into her chosen dress, and hung around to provide feedback or help. She also mad friendly chit chat with us and had a very pleasant personality and friendly demeanor overall.
I was surprised because usually without an appointment this doesn’t happen. It was around 1−2pm at this point. I didn’t like the dress my mom had selected, and wanted something a little more age-​appropriate so Pat went to select a few and found one in the colors I said my wedding was and my mom tried it on. I loved it, she loved it, it was a win.
Pat then helped us pay — for the dress — and went so far as to walk us to the back where we made the appointment for the hemming the dress was going to need and got me an envelope for the receipt and stapled it to the dress bag.
She wished me a very happy wedding and made the experience overall the most pleasant one I’ve had at a David’s Bridal yet.

Simona, the manager, was an absolute sweetheart. Even though I’d bought my dress online, she went out of her way to help me exchange it for the right size, only a week before the wedding!

Ladies, your experience with this store-​and, I guess ANY bridal shop-​is completely and utterly dependent upon the sales consultant you’re partnered with during any given visit. In my experience, I either get a STELLAR one (I believe her name was Pat) or I end up with one who disappears and really doesn’t help me at all. When I went with my bridesmaids to select a dress for them, the lady we worked with was AMAZING. Very helpful, accommodating, and friendly.
When I went back a few weeks later to accessorize MY dress (which I had bought from David’s Bridal as well, albeit from the website) and to have my maid of honor fitted for her dress, we were basically brushed off by the consultant we had. She seemed annoyed by our presence there even though it was a Wednesday morning and they weren’t busy at all… and besides, I had an appointment. She ended up leaving us to our own devices, and with an attitude like hers, it was just as well. Also, don’t get alterations done there-​an independent seamstress can do a better job for FAR less of your hard-​earned money!

I had two different consultants but I was a walk in the first time and scheduled an appointment the second.
I can’t remember the name first woman I had but she was GREAT! Very helpful, stuck with my budget and only brought me options that I had specified. Since I was stuck on two dresses, I scheduled a second appointment.
The second appointment I had, the lady whom I had met with originally had not been able to come in, but another lady named Chassidy took her place.
Chassidy was a little intimidating but was really straight forward and EXTREMELY HELPFUL. We tried on the two dresses that I had been stuck on and helped me come to a decision that suited me best.
If you are a first time customer, I would highly recommend her to help you.
The store was organized and clean, my dress that I had ordered came in exactly when they said it would.
I highly recommend this David’s Bridal.

Pat was our consultant and she was super sweet and helpful. My sister found her dress! They had a lot of selection, and based on the 3 other area shops we went to, the most around.

Both of my daughter’s bought their wedding dresses from David’s Bridal in Roanoke. Very pleased with the Bridal dress selection, the availability of help and advice from the consultants. One daughters dress needed alteration which was well done and reasonably priced. The shoes I wanted weren’t in stock but they called another location and had them shipped to me. I wish there was more of a selection of Mother of the Bride dresses but I did find mine here as well.