Pizza Hut

Do NOT order from these guys at this store. I placed an order at 8pm. After two hours I called to check on it. The manager lied and said the pizza was out for delivery. 30 minutes later I called back and the driver answered and told me he’d knocked on my hotel room door and no one answered. Another lie. I checked with the front desk. Pizza Hut hadn’t been in the hotel all evening.
I don’t mind when someone fesses up that they’ve had some kind of problem. To flat out lie to someone who’s trying to spend money at your business is just wrong. Terrible business. Spend your money elsewhere.

This is the worst Pizza Hut ever. We have had issues with them on several occasions. Last night I called this location and asked if they were delivering (it had snowed two days prior), they said yes and asked if they could take my order. I decided to order online because I had an online only coupon for 30% off. I ordered my pizza at 6:00. I called at 7:00 to ask about the order and was told it would be here shortly, they were backed up because of the weather. I understood and thanked them for working in this weather. At 8:00 I called again, no answer. I continued to call and finally gave up at 9:00 pm. I understood and didn’t have any hard feelings. UNTIL I got up this morning to see they had charged me for my order. I called several times and could not get an answer. I finally called corporate customer service and got them to stop payment. They were apologetic but made no efforts to make it «right». I will never order from them again!

I’ve been stuck in Roanoke since Friday 10÷3÷14 because my truck brokedown. So there have been a couple of days when I ordered from these guys and the food arrives hot and perfect. I like to order from local places to see how the food is but after some bad chinese this past Saturday I became very selective with what I order from the local joints. Thank goodness for Pizza Hut being in the area.