I wish I had an experience like the previous reviewers… but alas I have not. I’ve always been particularly irritated with this Dunkin location for their sassy attitudes. Trust me, I’ve been to plenty AND I worked at one for 3 years. I’m not a difficult customer & I’m always cheery/polite. They’ve gotten mad at me for using coupons before because it required extra effort to scan my phone. They don’t ever listen to your order, I’ve had to teach them how to make my coffee before, and they talk to each other while they ignore you. There is one girl who works there that is my saving grace. Younger girl with tattoos… she’s sweet, has good customer service skills, and actually knows how to make a coffee.
Chrissy J.
Évaluation du lieu : 5 Hilton, NY
I LOVE this Dunkin’ Donuts. I always love Dunkin’ anyway, but the crew here are absolutely awesome. They were always friendly and funny and would make my whole morning! They knew who I was just from my voice and order in the drive though. In 2013, I was in a long distance relationship and traveled every few months for a few weeks at a time. When I would return, I would come get my daily Dunkin’ Donuts fix and they would always write me a sweet message on my cup, such as «we missed you!» It would totally take some of the sadness out of coming back home. :)
Khushboo S.
Évaluation du lieu : 3 Rochester, NY
We come here quite often… But I don’t know its 24 hours open shop and they have yet not updated or changed to the same… I liked their coffee latte hazel but it was good.
B P.
Évaluation du lieu : 4 Greece, NY
I highly recommend Dunkin Donuts to anyone, but this location in particular is clean, professional, quick, and convenient. Dunkin Donuts, in general, has the best coffee around. Other brands are good too, but Dunkin definitely ties for 1st. Their donuts are the best, too(tied with Wegmans). The orders are almost always accurate. If for some reason it’s not, they’ll correct the problem quickly. The prices are a little high, but nothing that would deter most people from buying there. My only complaints are that the place crowds easily since it is small. Though it’s clean, comfortable, and newly renovated, it’s still a bit tiny, and if a group of people were to occupy it, it may be a little uncomfortable and loud. Also, it’s annoying to get in and out. Car accidents here are frequent, and it’s difficult to get into the parking lot or out onto the main street. Also, in the parking lot, you have cars going in every direction Be careful! Anyway, it’s a good establishment which has had my business for years. Of course, I’ll be going back soon!
Matt B.
Évaluation du lieu : 4 Rochester, NY
The coffee is always great at Dunkin. The one major flaw to this location is the parking lot. If it is a busy time of the day(such as morning especially weekends) it is a real challenge to park and go inside. The drive thru line always blocks parking, and your ability to leave a spot. It has a rear entrance that is supposedly is a exit as well but due to the drive thru it makes it impossible to operate in its intended fashion. Personally I would go to another location when possible, they remodeled this location a couple of years ago and apparently didn’t think through the parking area.
Mark D.
Évaluation du lieu : 4 Rochester, NY
Nice little place. Maybe a bit too small but it’s clean and does have a place to sit and enjoy. The prices are about medium. The service is fast and polite, and they always have tasty coffee and a good selection of yummy doughnuts.