Genesee Bakery & Deli

What a great find the Genesee Bakery & Deli was for us! I wish I had found it sooner. Their baked goodies are all the best I have had anywhere, and the prices are very reasonable! The owner is a very nice person and truly cares about his customers. I will be spreading the word about this place. We have not had anything we didn’t like, and their cinnamon rolls and brownies are the best my family and I have ever had. They also serve subs which we plan to try soon. It is so refreshing to find not only a wonderful bakery but an owner who cares.

I found this randomly because I shop at Mt. Hope Plaza pretty regularly. I was so excited and got a wide assortment of sweets:
the tiramisu cupcake: tasted like a vanilla cupcake with coffee filling rather than tiramisu
the double fudge cupcake: way too sweet, I couldn’t eat more than a couple bites. I got it for my boyfriend, and he couldn’t finish it because it was so sweet.
rum balls: were more like dryish cake balls and didn’t taste like rum
caramel turtle brownies: by far, the best choice.
I also got peppermint cake bread, brownie bites, peppermint dipped cookies…
Overall, the cupcakes were overpriced and a real letdown. I got most of the sweets for a friend’s birthday, and I was disappointed. The turtle brownies are the only thing I might buy again. The brownie bites were a bit too hard. I haven’t eaten the peppermint cake, but I hope it’s good.
The service was nice.

Such a great bakery! I come in quite regularly because I have basically become addicted to their scones. If you’re a fan of almond, the almond scones will change your life.

I recently ordered a 3-​tier cake for my wedding… ½ chocolate+ ½ vanilla, with raspberry filling and buttercream frosting. The design on the cake was very pretty and the cake was deliciously moist, without the frosting or filling being overly sweet… It was perfect!
The service was even better though than the great cake! David helped me and I put a deposit down a couple of months before my wedding date. I was told to call back within a couple of weeks to finalize the plan. Around that time, I had a silly miscommunication with my mother who offered to take care of the cake. I called David at Genesee two weeks before my wedding, to learn that we had dropped the ball and I almost went into a bridezilla panic. He was polite (and when I was almost willing at that point to order a boring sheet cake), he took my last-​minute order with the original plan that I had months before. The cake was delivered to my wedding venue and set up perfectly with my cake toppers.
My only disappointment is that I barely got any cake, other than the cake that was smushed in my face at my wedding. The left over cake at the end of the night was accidentally dropped on the floor, so I’ll definitely be stopping in when I’m in Rochester to pick up my own personal cake!
So basically: Delicious cake + WONDERFUL customer service = happy forever customer!

Best Bakery in Rochester! The cake is moist and the buttercream frosting is perfect. They are very reasonably priced and have a nice assortment of cupcakes all day. The cookie sandwiches with buttercream, frosting in the center are rich and so tasty! They did cupcakes for our wedding and set them up — they were just as we asked and were perfect. Highly Recommend!

I have never actually been to the bakery, but I found them through Unilocal and ordered my soon-​to-​be sister-in-law’s bridal shower cupcakes. I sent my order with a picture of my shower «cake» idea. I ordered four dozen cupcakes and asked them to frost them three different shades to match the photo. I went with half chocolate cupcakes and half vanilla. It came to $ 36, which I think is a steal. I’ll admit, as the shower was getting closer I was starting to get nervous. I had never been to the bakery & deli before (I live in CT), nor had I tasted any of their cupcakes. They were picked up on Friday because the shower was the Sunday of a holiday weekend. I opened the boxes Sunday morning to make the cake formation. The cupcakes were perfect. The frosting colors matched those in the photo and the cupcakes were still moist and delicious. You would have thought they were baked that morning. They did a really great job.

Admittedly, this place is not going to win any awards for service. However, I would say that these cupcakes are some of the best in town given the price. My experience with their products has always been positive especially if I make a special order.

As my local bakery, I’m there all the time. Everything is made fresh daily (although there may be some items that make it a couple days) and I’m consistently impressed with the flavor and texture of nearly everything. I tend to stick to favorites like any of the danishes, the cutout cookies, and the hand-​pies (which might have been an experiment). While not the best I’ve ever had, the baklava is a treat. I’m less impressed with the filled cupcakes (maybe I’m too old for such a sugar-​overload) and I prefer the white bread over the whole-​grain.

The service has improved by leaps and bounds here. The man who helped me was friendly and all smiles. I got a few cupcakes for my friends. They enjoyed the Coconut Joy cupcake and the Orange Crème cupcake. My chocolate raspberry cupcake was okay — again, way too much frosting (the frosting was as high as the cupcake). The cake was a little dry and the frosting was too sweet (but had a pleasant texture). If you get just 1 cupcake, it is packaged in a paper bag. I ended up smushing one because of that. But for $ 1.65 + tax a cupcake, you can’t complain, I suppose.
I tried a little of the brownie bites I got to share and it tasted homemade but again was too sweet for me. However, my other friend gobbled up all the brownie bites disappear in the blink of an eye.
If you like your desserts very sweet, you will love their baked goods. In a market saturated with giant $ 5 cupcakes, it is nice having a low cost, no frills bakery to get desserts.
Note: To use your credit card for purchases under $ 5, there is a 50 cent surcharge.

I wish I could give this place 3.5 stars. Went here recently to get a quote for a cake for my wedding and I was told that they didn’t do what I was looking for. We got cookies and cupcakes to go and the cookies were good but the cupcakes were a bit hard and tasted old. However, A few weeks ago my fiances father special ordered cupcakes from there for his birthday and they were delicious. The order consisted of vanilla, chocolate and peanut butter, all of them were really really good. My consensus is if you special order from them you will get a better product as who knows how long their treats have been sitting in the display case. I’d go here again, they’re very inexpensive, but it’s certainly not my first choice.

We’ve been going here 2 to 3 times a month for about 2 years and have always had good experiences with all their stuff — pound cakes, cupcake variety (Greasy coating? Not really), muffins, breads… Personally, I’m a big proponent of their croissants (flakey yet soft and full flavor) and almond paste (flavor is all in the bread and the frosting doesn’t dominate, but compliments!)
Perhaps the reviewer N B. is so bitter about the subpar service — because yes, unfortunately the friendliness is lacking significantly — that it influences how they taste their stuff, because it’s great.
Regarding speed, sure, it can take a minute when they have a line; BUT they’re family run and keep a small staff. Honestly, unless you want the Starbucks assembly-​line, waiting is not a major issue there, especially during non-​peak hours.
4 stars because their delectable goods speak for themselves, even though the staff does not speak!

An excellent family owned bakery. Their cupcakes are as good, if not better, that the fancy places like Sugar Mountain and Dollop for half the price! Because they are a bakery and not just a cupcake shop, you can get other baked goods.