LTS Shoe Repair

Lou the shoe, a Rochester treasure! I have been going to Lou for many many years he is always there and always happy to give advice he is a true craftsman and is a master of his craft. I recently ran into a little Jam and needed my best shoes repaired right away, Lou had just left for the day and his right hand man new that I was serious, he called Lou on his cell and would you believe that Lou turned around and came right back, he was all dressed up on his way to wedding but took off his jacket rolled up his sleeves and went right to work. Before you knew it he was done with my repair. He gave me a hug and said no charge !! Now Lou had taken care of me over the years but wow! Over the moon service that I just had to tell everyone I have always trusted him and he will always have my business!

probably the best shoe repair/​shoe shine place around. Lou is an amazing personality to even stand and talk to.

Lou made me orthotic inserts that rival the ones I got from the podiatrist, at half the cost. He’s very knowledgable as far as fitting shoes as well. I no longer have foot pain. I had a friend with severe arthritis and Lou used to make custom shoes for her. I believe Loud could make anything.

I have used LTS many times. Their repair service is far and away the best in the area. They are very willing to give repairing unusual things their best shot and I have not been disappointed. I had a belt and a purse that needed metal repair and they succeeded in repairing both for a very good price. I would definitely recommend them for any type of shoe, belt, purse, leather repair. You will not be disappointed.

I have trusted many pairs of shoes to LTS Shoe Repair. Prices are reasonable for their level of experience. I’m happy to support this local business. The location is downtown so expect to park in the back parking lot. No surprise there. I do wish they had a more organized process for cycling shoes in and out. I’ve expressed concern about suede and white shoes being tossed in with the piles of dirty shoes but to no avail. Wish that would change.

I have used this repair shop for a couple pairs of shoes and I will say you had better not bring in anything expensive or precious to be repaired. I have had resoling, stretching, and alterations done on mine and each time they came back less than perfect. They treat your shoes like they are some $ 2 wreck that you would find at goodwill. I brought a pair of Louboutin sandals in to be fixed and they sliced them HORRIBLY and completely ruined them. I won’t be going back. Parking is another issue. Good luck finding a space if the two on the side alley are taken!