Schrader’s Garage

My 09 Impala had a code indicating ‘traction control’ issues. The code appeared after activation when accelerating from a dead stop. They diagnosed a bad sensor probably caused by worn bearing. Reasonable labor and parts and I was on my way. About a week later the code appeared, along with the symptoms, so I called them back. Schrader’s found the harness they had removed and reinstalled in order to do the work was now compromised and need of replacement. They actually said, «we gave you a finished job on this system in regards to this wheel. Either we caused the damage or failed to find the damage on the original work.» A new harness and labor was exactly $ 0.00. The work was finished very quickly. I had never done business with them before and was a complete stranger to the staff. That is professionalism at it’s best!

I was told by Monro the very loud sound when I started my car was not the muffler. They told me it was the engine lifters. When Schrader’s checked it out they found that there was not a loud sound but a soft sound. Consensus among their mechanics told them that rather than ask a very large some of money to repair the engine, I could simply drive this car, as is. It has 100,000 miles on it and soon will be traded in, now that I know it is having the beginning of another problem. Maybe the very loud sound appeared loud by echoes in my garage. It quickly went away too, once engine warmed. They also addressed my vehilcle inspection very honestly. They took their time in going over what needed to be done to pass inspection and communicated so clearly to me that I really understood exactly everything I needed to know. Thank you, Schraeder’s!

I’ve gone to this place several times now and haven’t had a bad experience yet. This most recent time though has prompted me to leave a comment. I took my car there back in May for an inspection and to get front brakes. They told me I would need rear brakes a few months later. Come August my brakes began squeaking so I took the car in to get my rear brakes. They did need replacing, but the guys told me that it was the front brakes that were squeaking so we set up another appointment to get that fixed. They acknowledged that the brake work was done there in May and therefore fixed up the front brakes for free and now it runs like a dream. I can’t imagine many car shops would extend the same courtesy. As far as I’m concerned there is no other place to take your car in Rochester. Pricing is extremely fair here too