This is a nice big store. I always felt like there are many workers but it is always hard to catch one’s attention. In any case, I came looking for bathroom mirrors and had gone to a bunch of other places like Lowe’s, Walmart, and Target without luck. However, they had the most selection here, many of them beautiful, and very well priced. There was also a bin with $ 29 large mirrors that worked perfectly.
Jamie F.
Évaluation du lieu : 5 Rochester, NY
Great customer service! Went in to buy a secure lock for my apartment door, and Kevin, an associate, not only helped my pick out the best lock for my needs, but he also walked me through the installation steps. Thank you, Kevin! It was a great shopping experience
Serena T.
Évaluation du lieu : 3 Seattle, WA
A huge home depot and if you are a jack of all trades at home, this will be your oasis! From paint to plumbing, lumber to kitchen appliances; you name it, they’ve got it. My only quibble is that the place is well under-staffed. If you cannot locate an item or if you are any less of a handyman who has a lot of experience, you have to wait and look for quite a long time to find someone to help you out. Having said that, the staff are on top of their game. I had a question regarding the plumbing and different connections and faucets and the gentleman who worked there was beyond helpful. It just took me forever to find him! :)
Cece C.
Évaluation du lieu : 1 Rochester, NY
Grrrawwrrr… I tried to give you a chance Home Depot but noo you had to be smell heads. Like I have stated before I’m not very fond of you but was impressed by the person who helped me buy my oven. So this holiday I headed to get more appliances for a kitchen makeover and can’t say this experience was as pleasurable. Unfortunately they had the best price… The sales rep was all frizzle frazzled trying to up sell other appliances I even stated«wow this microwave looks like a toaster oven» he says«yea it does everything like a toaster oven» Then I wondered… I must of at some point in my life got drunk and tatted the word«moron» somewhere visible. It’s the only explination I have for that statement. Anyhoo… Delivery was set for today and Home Beepo says between 2 – 6. So I head out early for errands then see I have a message saying that they came at 12. Fantastic. I get home and there’s a number to call. I call and the guy says there was a note on the door saying leave deliveries with neighbors. Im like um no it says leave deliveries at side door. who the flip flop sampson would leave deliveries with their neighbors? Not I said the chicken but maybe that’s because I despise mine lol. Even so I tell him that certainly doesn’t include a refrigerator and microwave. I get put on hold for 10 min then get told they’ll be back in the hour. Sigh… ill be waiting… yarr this yee be my last voyage with HD
Roni S.
Évaluation du lieu : 1 Rochester, NY
The recent activity on this page on the part of Home Depot shows how desperate they are to improve the image of this store. Home Depot preys on the dilettante, the DIYer who watches too much HGTV. «Oh, don’t hire a professional, come to one of our classes, taught by one of our trained demagogues! We’ll up sell you on a bunch of tough looking Chinese tools and flimsy building materials! You’ll come back to buy more once you screw up your kitchen and your wife is tired of living in a tarp covered house!» God forbid if you are a trades person or a professional. I’ve had sales associates at this store runaway and hide, or downright give me bad information when I asked a question. I am under the impression most of the sales team here do not have any real field experience. The college kid in the plumbing department told me the coupling I was looking for didn’t exist.(I found it in my own) The guy in hand tools said that Husky Tools were made by Snap On.(Ha! Yeah right!) and about that Ryobi garbage they hawk on the end cap, they’ll bust your ass about getting a new battery under warranty.(I think you used this battery more than once. Sir, all of our Ryobi tools are disposable!) Show up 10 minutes before close and you’ll encounter someone who would rather tell you to leave the store than help you find what you are obviously looking for. So why am I the«Duke» of this wretched excuse of a store? Easy, when the good independent hardware stores are closed and I need something in a pinch, Home Desperate is my last resort. More suffering, less doing, that’s the power of the Home Depot.
Jennifer M.
Évaluation du lieu : 3 Rochester, NY
There really isn’t anything special or terrible about this Home Depot. I can get in, get what I need and get out, which is just the shopping experience I’m looking for. They have the perfect balance of sales associates who do not hover, but are still around if they are needed. This balance is a hard one to achieve, especially for a major retail store.