Hungry Hobo

Visited this location on a Thursday night (July 23^rd) about 5 minutes before closing with my family of 5. The girls working here that evening were more than nice. Typically, when you walk into a place that close to 9 pm when they are shutting down, you get a lot of dirty looks and poor service. Not here, they told us to please stay and don’t hurry. Super nice staff here. And of course, the food was excellent. This location is very clean and there is a Whitey’s Ice Cream next door. I would go out of my way to visit this location again.

I’ve been in this location many times and there is always a problem with my order or the employees are just rude to everyone. Today it was Emily and that was the last straw for me. She was uninterested in customer service and my order was wrong again! My sandwich didn’t have lettuce or tomato on it and there was so much mustard that it soaked the paper. When I called restaurant, Emily and another lady were rude on the phone and having a side conversation while I was on the line. I will only go to the moline location from now on. Stay away from on the Rock Island Hungry Hobo unless you like unwarranted abuse.

I normally go to the East Moline location but this time I was staying with my sister in Rock Island and this one was around the corner. Very clean inside. Order taker and cashier was quick and efficient with a pleasant smile. I ordered the K#6: EOP-​T with cheddar fries as I always do. Great tasting sandwich and fries cooked perfect. Happy to see this location also has Diet Mountain Dew available since I hate diet pepsi. Very good experience this evening.

I keep having issues with this place. I like the food ok, but things just keep going wrong. Sandwiches are not made as they are supposed to be, or I am charged for items (like cheese… but the sandwich comes with cheese?) If I order two sandwiches, one of them hot, it is just too much for the employees to get right. Would not be so troublesome, except this stuff happens each and every time I go there.
On my last visit I was told they could not take my coupon (still valid) because they had raised their prices and the coupon was too low a price. What? Shouldn’t you honor the coupon until it expires (the end of the month)?
I always check my food to make sure it is made correctly as ordered (never is) and then when I tell the employees about it, all I get is…“sorry”. Excuse me, but you need to make it right.
And raising the prices doesn’t make me any happier FYI.
Need to look for a new place to eat sandwiches.

The best sub sandwiches. Awesome bread, great meat and there is just something about the mayo that I love, it has a tang! Everytime I am in town I look forward to stopping here and make sure I do!