McDonald’s

I usually don’t review places unless they either leave a very bad or very good impression on me. This McDonald’s restaurant was right on the line of being very bad but I held off reviewing until now when I noticed all the reviews pouring in on this place.
So let me pretty much say, stay away from this McDonald’s. What you should do is go right across the street and eat at the one located inside of the Walmart which is much nicer in every way. When I ate at this restaurant it was almost confusing taking my order. The woman at the counter had a rude tone and it felt like she was kind of confused. When I got my food the fries were overdone, almost burnt and they tasted horrible. My Big Mac was rather standard, but sloppily put together.
Maybe I’m being too harsh but if you’re wanting some fast food take your business elsewhere.

Well unfortunately this used to be my very favorite McDonalds. I have come to this McDonald’s for probably 15 years.
I knew something had changed the last few months as they were very slow very slow, meals not correct. McDonald’s has taken away the one thing I loved & was healthy.
The oatmeal (no) brown sugar apples and raisins.
Horrible horrible…
So I tried the oatmeal with brown sugar horrible horrible. So so sweet.
The crew is very very slow.
Please bring back the good crew.
I heard new owners.

The food is usually good if you get the right order.
The Biggest complaint to date is charging .15 for a dot of mayonnaise!!! I asked to remove the pickles and ketchup and add Mayo and they charged me .30 on 2 little cheeseburgers and no refund for the items they remove. $.30!!!
Its unfortunate because my company is right around the corner and my employees would go there almost everyday. But as talk goes they are all pissed off about this extra charge.
See Ya!

I placed my order at the drive through; 2 sausage egg muffins. Drove to the first window and was greeted by a somewhat confused woman and paid for my order. I then drove to the second window and a young man handed me my order. I drove back onto the freeway and opened the bag to enjoy my breakfast and discovered 2 bacon egg muffins.
WTF!!! Screwed up my order! I assumed they new what they were doing, my mistake… I don’t give second chances.

Three and a half stars? I wonder why?! No I don’t… NOT open 24 hours (like posted), always messes up your order, they’re chincy with the sauces, and rude as ****! I’m usually forgiving, and gracious with stars. Guess you caught me on a bad night? Should have been open ²⁴⁄₇ like posted.

The food at this McDonalds is average for this type of restaurant. The employees are kind enough. The speed of service is average and the dinning area is semi clean.
The management on the other hand is deplorable. I have never been treated with such disrespect. The two managers I interact with are always rude, condescending, and brash. The yseem like the worst possible fit for a customer service orientated job. I frequent this location often and I show up in business casual attire, so it’s not like a look like a degenerate and they are passing judgement. I always try to be kind and pleasant but somehow these two always seem to be just awful. Get it together McDonalds managers. You wear a tie for a reason…

Worst service imaginable. I pull up to store drive through. I’m greeted by someone who barely speaks English telling me CASH ONLY. I’m sitting here trying to figure out what the person said and telling them I don’t carry cash and only carry credit cards. It is kind of shocking that a Mcdonalds can’t take plastic in 2015… I’m driving a Maserati so I’m guessing the people in the store just wanted to be super rude because of envy that someone has what they don’t. How could a Mcdonalds not take credit cards? This has happened 4 times now at same location. While telling this non english speaking drive through person I don’t have cash and only had credit cards some young sounding male speaks up on the speaker telling me to have a good night and get out of his drive through.

I come to this McDonalds a lot because its the closest to where I live but ive just about had it. I have no clue why but EVERY time ive gone (usually between 8pm-​2am) they ALWAYS make me pull over and park and I wait in my car for my food? at times there will be people behind me and they tell me to park and they get there food first with out even parking! dose not matter what I order they always make me park and then wait about 20 minutes for my food. I thought it was supposed to be FAST food for a reason. they are always super rude about it as well. never even got an apology. they have done this to me at least 11 times so far in the past 5 months. and this last time the guy didn’t even hesitate to tell me to park as soon as I got to the window he told me to go park my car and I had to wait 20 min for ONE breakfast sandwich? also I thought I might ad that they only gave me 1 napkin and it was a dirty one that had been scribbled on with sharpie! sorry but im sick of this and not coming back.

The guy that was working the night shift was a complete jerk. He had no patience whatsoever and was being real piece of work to talk to. He was rude to us when we were ordering and then took his sweet time getting our food… At 2 am when no one else was here. Will not come here again I will take my business elsewhere.

Two stars because the service was fast. Funny thing. Drive through line wrapped around the building. I walk in to the totally empty counter and walk out in 2 minutes with my food.
But that is where the goodness stops. Now, I’m not unreasonable. I understand that my food will not look like the menu but this is just awful.
I tried the new buttermilk chicken sandwich. I
Asked for no bun, no mayo, wrapped in lettuce. What I got was an over-​cooked piece of chicken and one, single, wilted, near inedible piece of lettuce. No top piece of lettuce. No tomato as pictured. Nothing.
If this is how your present your new product, it’s no wonder your sales are tanking.
Just sad.

Horrible! I waited 15 minutes with only two other customers there, the fries tasted like rancid oil, and the #6 gave my husband food poisoning. Get it together people! Never had such a bad fast food experience.

The people here are extemely rude the owner is mean the service is so slow and i go at like 11pm-​2am

Terrible Customer Service I was told to pay a different price from what was listed on their own price board.

Really worst service. I ordered and waited for 15 mins and the employee is very careless

Many times we eat here and the food is less than perfect. Fry container barely filled, not getting right amount of sauces small things but never a perfect experience.

Went back today and orderd another large French fry, I mentioned the last incident to the guy in the drive thru he apologized making everything right in my book. I got home and opened up my bag of fries and sure enough he threw a hot apple pie. It’s very rare for someone to take the extra step to makes customer happy. Thanks guys for doing the right thing. It means a lot

If you ever catch me giving a fast food restaurant 4-​stars, then you know the place is good. I don’t give fast food restaurants 4-​stars, but I had to give one to this McDonald’s.
The employee’s here are so nice. They’re smiling all the time I see them, like they’re enjoying life; like they enjoy working there.
This McDonald’s also gives out the most deals or promos unlike other McDonald’s. And, their food here, taste just a little bit better compared to other McD’s around the world. The chocolate chip cookies, in particular, taste fresh, always… like they bake a fresh batch constantly. Yummmm!
The only defect this particular McD’s has is that when the drive-​thru gets busy, the parking lot becomes an obstacle to get out of. McDonald’s, I’m luvin’ it? I guess so.

I used to go to this McDonald’s every couple of weeks during my last semester at Sierra College for lunch. It was convenient and the food was always delicious. Two double cheeseburgers and fries mmmm. Took the food back to the SC parking lot and chilled to some good grub and excellent music until my next class. I miss those days.
Good McD’s, crappy parking lot. If the drive-​thru gets busy, and we’re talking just a few cars here, the line goes into the parking lot and no one can move. Typical Rocklin knucklehead design. Still, it’s a good joint.