Bed Bath & Beyond

This store is awesome! customer service is great. Jenna and Martha take care of customers wonderfully. Thank you for such great care!

Good lord, this place was a beating! I generally enjoy shopping at Bed Bath & Beyond and usually will leave with stuff that I had no intention of purchasing because they have such cool stuff! On this trip I went in specifically to purchase two items I saw advertised in their flyer. No problem, found the stuff I needed and then proceeded to wait in line where there were two cashiers waiting on two customers ahead of me. One lady is returning what seemed like a shopping cart full of sh*t. The other cashier is fumbling around and doesn’t seem to be very effecient at checking out the customer in his line. I bide my time… I bite my tongue… (patience, girl), and then it’s finally my turn. I gave the cashier my two 20% off coupons and then asked for the rebate form for one of the products. Here’s where it got tricky. While this guy was checking me out, the other cashier interruped him NO LESS than 3 TIMES asking him to authorize stuff that the other customer was returning. Then he started looking through a binder for some kind of rebate code which took about 5 mintues. I seriously told him nevermind, I would just leave without it (it was taking THAT long to find the right rebate form! Ugh! And here I was trying to be so patient). He honestly didn’t seem to have a clue. Thankfully the other cashier overheard and helped him find the form. Turns out it was an outdated form. Luckily they have all their rebate forms on-​line.

A little frustrated with this particular store. If you’re looking for the usual shower curtains or bed linens you’ll probably find exactly what you’re looking for. But this location is significantly smaller than the dallas locations or most of the other Bed Bath and Beyond stores I’ve been to.
The reason I’m a little frustrated is because (and I’m sure this is due to their smaller size) they never have anything that I’m looking for in stock. I wind up having to drive to the Dallas store to get what I’m looking for.
They offer to order just about anything but if I was going to order something I would buy it on Amazon, get the free shipping with my prime account and probably save more on the price. The whole point of a brick and mortar store is to satisfy my «want it gotta have it now» mentality.
The only reason I didn’t go one star is because like I said they do have the usual stuff most people look for in this store. But they are seriously lacking in the amount of cool appliances and special gadgets that make a guy like me interested in a store like this.