Comet Cleaners

Terrible customer service!
They lost an expensive pair of pants from a suit belonging to my friend’s husband.
Unwilling to do anything about it!

Sadly, the folks at Comet cleaners lost an expensive pair of pants belonging to my husband. When we told comet cleaners, we were informed the owner would call. We waited, no call. Finally we called the owner who was dismissive to us. Asked for our receipt, which we produced for him. He then said he didn’t lose them. We asked him to find the pants, he told us that he had documentation showing the pants were returned to us. We asked for a copy of his documentation and he said he would mail it. 2 12 weeks later, no documentation. We called today and he started SCREAMING on the phone! He threatened my assistant, he said he would sue us (really? HE lost the pants!) and he was highly unprofessional, angry, juvenile and downright mean spirited! Wow. A grown man screaming is not what we expected. My assistant was very calm and polite, he was not. Now my husband has a custom tailored suit with no pants! What the heck? Shameful and disgusting business practice!

Awesome!!!
Last minute need for brides maid dresses and Ministers suit pressing due to travel.
Courteous, fast and cheap. All with a kind smile. Big Kudos