McDonald’s

They wouldnt have gotten the one star if the place wasnt as clean as it was. I ordered a sausage with egg mcmuffin and specifically asked «gina» if that was the one with egg on it because what she was charging me didnt seem right. She said yes, i checked anyway. LOW AND BEHOLD! A sausage mcmuffin with no egg, and the manager (im guessing or supervisor by the color of his shirt) said a sausage mcmuffin or a sausage mcmuffin with egg? I told him WITH EGG. He attempted to make it out like i was the one that was wrong, ya buddy, no. Maybe if «gina» was less worried about what was going on at school and what time someone else was getting off then we (the manager/​supervisor and myself) wouldnt have had to declare eachother enemies. PLUS, they owed me a coke for the previous night that i ordered a coke and got home to realize it was tea. The OTHER manager/​supervisor (heavier set guy) gives me the nastiest look just before stating «i dont see your name in the book» he is lucky i didnt reply with «eff ur book» i even offered to let him know which time i called so if he needed to figure out who was answering the phone that night he could, but of course that would require work… And this is Mcdonalds. The after dark crew is MUCH nicer. And FASTER! Ill avoid this place during the daytime.

After reading some of the other reviews of this location after we had already eaten I feel very lucky that our food was okay. We went here because having just moved back from Puget Sound my husband and I wanted our young kids to have a chance to spend a boring Saturday afternoon with their cousins who are the same age and play off some extra energy. The play equipment is in pretty good shape compared to some of the other McD’s we’ve been to. The biggest issue we had was with the seating in the playroom. All of the seats were the proper size for a elementary school child and very uncomfortable. It would have been great had the seats fit the average adult but sitting on a hard plastic seat with no back support gets old quickly.

I occasionally stop here on Sunday mornings to pick up a breakfast sandwich when Chick-​fil-​a is closed. You would think everyone else in Rockwall had the same idea at 8:30 a.m. The place was PACKED and cars were wrapped around the building waiting to go through the drive through. Parking and going inside didn’t save any time either. For the amount of customers they had, they could’ve definitely used some more help.

it’s sad to get food with mold on it and the manager acts like it’s no big deal then she turns to the older male manager and told him all I want to do is make a big deal about it i told her it is a big deal when I’m allergic to penicillin and that’s what mold is. I tried to get my money back well they didn’t even do that all they wanted was the moldy food out of my hands and for me to leave.

Still the worst McDonalds in the area 8 minutes drive thru at 455am
Hash browns soggy chicken biscuit was hot
Way way to slow for only car in line
I watch one person walk inside and get served while I sat at the window incredibly slow can’t STAND this anymore never going back
One star is generous

This place is cleaner than most McDonald’s I have been to. The front counter help is not so friendly however. They do have a good play place and the restrooms are decent. I had a caramel frappé which was good. A decent place to let the kiddos burn off some energy when the weather is cold and rainy like today.

Most bizarre experience ever. I go through the drive thru to order a med fry and a large sweet tea no ice. Not hard right? WRONG. It seriously felt like I was in the twilight zone. I wait 5 minutes get my change taken… Wait a little get my fries… I’m about to zoom off and then I remember my drink. They didn’t give it to me. All the while waving my hands like a mad woman just trying to get my tea. And the whole time this is going on 3 Mexican women are just talking like they aren’t on the job… And one of them continually checks to see the growing line behind me. I have never in my life waited 10+ mins for fries and a drink.

Came for breakfast got the order completely wrong as USUAL coffee didnt have cream and sugar like they said! These people working here are all IDIOTS thats why I never come here but my mom was sick and wanted mcdonalds! I told my boyfriend to check it BEFORE we leave because I can bet u its wrong and what do u know COMPLETELY wrong maybe if they werent all mexicans running the place they would get better buisness but clearly they cant read english one bit because the order is always wrong every time!

They cannot seem to EVER get an order right. Don’t bother trying to call and complain to the manager, they purposely take the phone off the hook at all times. Wow.

Food is the usual… to me every McDonald’s food tastes the same, but biggest complaint is that none of the employees speak English! I usually do ok in drive-​thru, but if you go inside, they have to hunt down someone who can speak English, to help you.

Horrible, horrible, horrible.

Have had bad experiences eating there. I thought it was because off the people who worked there at the time. Now there is alot of kids that work there that make it obvious that they don’t want to be there. Last time I went there was a spider in my fries. Disgusting!!! Don’t eat there!!!