Complete Automotive

My daughter is a student at Sonoma State University. She calls me last Thursday to tell me there is a problem with the car. I looked on Unilocal and based on the reviews I decided to try Complete Automotive. I made the two hour drive to Rohnert Park the next morning hoping to get the car fixed that day so she can get to work over the weekend and I can get home. Mark was fabulous. He went above and beyond the call of duty to get the car repaired in time. He kept me informed throughout the day of what was going and worked to keep the cost reasonable on the old car. I recommend Mark and Complete Automotive to all Sonoma State parents.

I have spoken to owner, Mark, by phone several times and he was nice and helpful. In person he was downright rude and mean. I stopped in for something that would take all of about 2 seconds to glance at and before I even spoke he told me that his driveway was for customers and to move my car. I explained what I was there for and he refused to look at it. Then he grabbed the tiny rubber stopper that I wanted to be put in and said you expect me to do that for free. I would have totally paid him for the 2 seconds of his time. He never gave me a chance. He was just so offended that I parked in his driveway. My husband is a service advisor for BMW and he would have never blown the opportunity to have an easy fix and a customer for life. By the way Mark, the rubber stopper you half hazardously put in popped off before we got home because it didn’t belong in that spot at all, which you knew, but hastily installed. Now I lost the money I paid for that part and I have to buy a new part for the rubber stopper you angrily cut out of my car. So not only are you a bad person, but you are a terrible mechanic. So do not go here. I went straight to the Hyundai dealership and they were respectful, helpful and free!!!

Great service and honest people. will definitely use them again!

I cannot say enough good things about Mark and his team at Complete Automotive. We have brought our Honda Pilot here on four different occasions now in the past year and each and every single time, we have the most incredible experience. As a woman, I never feel taken advantage of. Mark is always incredibly informative, punctual, helpful and best of all, his prices are extremely fair. We highly recommend Complete Automotive for all your vehicle’s service needs. They are a top-​notch mechanic with unparalleled customer service. THANK YOU, MARK & THE STAFF AT COMPLETE AUTOMOTIVE. You have two more customers for life!!!

We were on vacation in Winsor Ca. And my truck broke down on a Friday. Mark at Complete Automotive guaranteed that he could get my truck fixed and good to the same day. It was great to find him since every other shop told me they could not get it done until Monday. We had to leave back to South Cal that Sunday to Mark at Complete Automotive saved the day. great service and reasonable price. .
Thank You Mark!!!

I had the worst day I’ve had in a really long time today. After my car dying on the freeway and a cop giving me a ticket AAA came, jumped my car and said get to a shop now, your alternator could quit for good any second. So I look at Unilocal to find a place near by but that’s not going to screw me over at the same time so I look at the reviews and decide to try to make it to Complete Automotive. As soon as I got there I walked into to a very nice waiting room and the guy who came to help was so nice! Then I had to leave to go to work so I go picked up and within 4 hours he not only had figured out my problem but fixed it and had my car ready for me when I got off work! This is my new shop no question. Thanks guys! I will be back for sure!

went to complete automotive for a check engine light on my truck. mark took care of me right away. it was just a loose gas cap. the best auto repair shop in Rohnert park!!! I am a customer for life!!! these guys are old school mechanics! they kmow what they are doing! if you want a good honest mechanic that will treat you right… this is the place to go!!!

Mark is so honest and just a pleasure to work with. I can’t imagine anyone giving less then a 5 star rating. Mark takes care of my fleet of Vans and always gets the job done in a quick timely matter, but efficiently. Give Mark a chance you won’t be disappointed at all. You’ll be wowed by his customer service and honesty. I can’t say enough about this place. All I know is we love Mark and will always use him. Thanks Archie

Mark is amazing! I recently relocated to the Santa Rosa area and had to find a new mechanic for oil changes, alignments, or anything else that might be needed.
This guy is great! His shop is gorgeous! Professional, clean, organized and just really genuine and nice. His labor prices are reasonable and the work ethic is commendable.
(pssst…he also does race cars which makes my truck feel extra special I’m sure ;-p)
I wouldn’t bother going anywhere else.
If you care about your vehicle and wallet, this is the place in north bay!
Just go to Complete Automotive for everything your vehicle needs!
–Victoria
Tacoma 4WD pushing 200k

I booked my appointment at 10:30 to fix my brake light, I was in by 11:30 and out in 20 minutes with a low cost of $ 19! I couldn’t be happier, the man who helped me was very friendly and informative about other issues with my car, definitely coming back for any miscellaneous upkeep, highly recommend.

First time I have been to this mechanic. Blown away at the incredible service. Owner kept me posted all day about issues with my car. Was completely honest about everything including cost. How refreshing to actually have service completed within price range given.
So impressed all around they have made a costumer for life. My cars is do for routine maintenance and it will be done here. Mark and staff thank you.

I have been going to Mark for the past 10 or more years, even when the shop was Boulevard Automotive in Petaluma. The service has always been excellent. He uses new parts and charges decently. He gives personable customer service. Also, when available he provides a free rental while your vehicle in unavailable during prolonged work. I have also met one of the mechanics. They are friendly and technically proficient. I highly recommend Complete Automotive for vehicle repairs.

I know nothing about cars so I really appreciated all the help Mark and his team gave me. Mark is a very honest mechanic. The first time I took my car in, my engine mount needed to be replaced, among a few other things. I’m a student, so considering I can only afford so much at once, Mark was very helpful in suggesting what I really need. Once my car was diagnosed he got the job done quickly and I was able to take my car home that night. I took my car in a second time for brake shoes and just like the last time, Mark was very honest and had my car finished quickly. I will definitely keep taking my car back to Mark if any more problems arise. Everyone should go to Complete Automotive!

I have taken my vehicle here on 2 separate occasions. Both times Mark has been upfront, honest and professional
His prompt service has been exceptional and would highly recommend him. Will be taking our vehicles here from here on out
Thanks Mark!

Not sure why my last review (actually first ever with Unilocal) go kicked out. It was a thoroughly honest appraisal of the auto shop. They were great doing several needed repairs in order for the car to run well and pass smog inspection.
The people could not have been nicer or more professional with an honest estimate. How nice is that?!?

Hi my name is ryan, my wife had her birthday recently and one thing I was wanting to do for her was to get an oil change for her BMW. Like most men I waited till the last minute.
The guys at complete automotive got me in and got the job done quickly, they even did an all points inspection and cleared the air bag light.
I would recommend complete automotive for your everyday auto car.
If they put this much care into a simple oil change I can’t wait to get my brakes done.
Thanks you for a job well done!

I tried this place out for an oil change, was pretty good, so I went back a 2^nd time for some repairs to my car’s engine mount as recommended previously. Mark did a great job locating the problem areas in my car, even fixed some other issues that were not part of the work needed at no extra charge! (fixed a broken rear brake light & cleaned up my headlights glass) Great Service, will definitely come back and recommend friends!

I got my oil changed at Complete Automotive. Lobby was clean and pleasant. Very professional and low pressure, which was a welcomed change. They informed me of some issues my truck had and let me know which ones were more important to get fixed soon. I definitely recommend Complete Automotive.

Very honest and upfront with their evaluations, and they never pressure you into anything.
Also, they got a PS3 in the waiting room so you can either play gran turismo or watch top gear while you wait. Awesome.