Expressway Self Storage – Rohnert Park

So we rented their largest unit and kept our belongings in storage for about 6 months. it had all our furniture, dishes, tools, clothes… you know everything that goes into a house. The facility itself was great, reasonable rates (the cheapest i found locally), was well secured and conveniently located. They prorate the monthly bill if you vacate by the 5^th of the month which was great for us since we vacated a couple of days early and didn’t pay the full months rent.
A couple of issues for your consideration. Since this was a ground floor unit, we took precautions against mice even though we never found any evidence for mice there. Same with bugs. There was some wind blown dust that settled on the contents but it was just a light dusting. If you’re worried about it, put a piece of plastic sheeting over your things.
Overall, a great facility for us. I would highly recommend this place.

Our belongings got mold on them from this place. Staff is difficult to deal with. Go somewhere else!

The Worst. I went to my unit today to find all my belonging covered in construction debris and saw dust due to major renovations being done. I spoke with the office regarding the problem and was told «it’s not their problem and I should contact my insurance company since it’s my unit». T
Shocked…to say the least

When I first started using these guys everything was great and I was very happy with management and the unit.
With recent construction I was unable to fully access my unit, nor was I able to move when I needed to which was obviously a big problem. When I asked for a refund for the month I was unable to access my belongings, my request was very rudely denied, and I was actually chastised for asking which I thought was extremely inappropriate.
If I am unable to move my things when I need to, or if I am majorly inconvenienced by something like construction and it interrupts the service I am paying for, I would expect a refund.
I have had a unit with these guys for over a year and recently referred my brother to them when he was moving. They gave him a smaller unit than the size he paid for and when he measured it and brought the dimensions to their attention, once again, they basically said tough luck, you’ll be fine with this size.
In my mind this is not how you treat a new customer or one who has been with you for over a year and frankly these two events have colored my entire experience with them. I will be moving out shortly anyway and will not return in the future, nor will I recommend them to anyone since I no longer trust them to treat me or anyone I might refer with honesty or courtesy.

Great place to rent storage space.
Very neat and clean. Long hours of availability. Good outside lighting. Convenient location off 101.

They are sooo amazing here! Can’t say enough great things about them! Would highly recommend this location to anyone