SUPER sloooowwww. 18 minutes from start to finish with two in front of me. Pretty common for this location. Employees not trained equally(different contents on same sandwich). Sandwiches are just ok here. However, if you want to eat in you need to ask for cleaning supplies to clean tables. Never done! Gas station restroom at best(don’t lift up the seat!). Disappointing because so close to work. Gave this another try 28 days later. Waited 15 min in line with two in front of me. Holy s… Brutal. Two people working, but one doing inventory. Looks at customers waiting and disappears. Walked out without ordering. Done!
Tara D.
Évaluation du lieu : 4 Santa Rosa, CA
Just checking in again after another good experience with this location. They now have kind of a silly bell you an ring if your sandwich is «just the way you want it.» *ding* My sandwich is delicious and has all the right toppings and no part of the bread is under-vegetabled. I missed out on his name but thanks Sunday sandwich artist!
Craig G.
Évaluation du lieu : 2 Santa Rosa, CA
First off we got in and it felt like we had just walked into a refrigerator. My wife look at the thermostat and it was 62 degrees. I mentioned this to the person and she kind of laughed and said«dang». When we got there we must have been waiting 2 minutes before somebody even came out from behind. I guess they made my sandwich ok. But my wife’s chopped salad was not chopped, and they almost forgot to put the chicken on it. It was weird it was almost like they were trying to keep people out of the dining room by freezing everybody out. Mind you it’s also a cold day today so there was no reason unless the AC was broken to be working at subzero conditions. I am one of those people who is eternally warm, yet I was freezing, so I can only imagine someone else who is more sensitive to temperatures. It was just weird when I mentioned it, it seemed like they knew what was up, and were trying to pull something like it was a joke. Probably the worst Subway experience I’ve had.
Joe P.
Évaluation du lieu : 2 Santa Rosa, CA
«eh» would be my review. I read plenty of reviews about this place while sitting inside eating. They all said how skimpy they are on the produce. And it’s true! Subway generally packs it all on. And why not? Not this place. Smallest sandwich you will ever get. So don’t ask for more. You won’t get it.
Marina T.
Évaluation du lieu : 1 Cotati, CA
Shitty Subway. Imagine getting ½ of whatever you’re supposed to get on your sandwich. When you question them about the amount, they give some piss poor excuse and say, «No, that’s the amount it should be.» Lies. That’s what you’ll get here.
Matt R.
Évaluation du lieu : 1 Rohnert Park, CA
I like Subway. But not this one. I eat here out of a necessity. I work in the shopping center and take my lunch break at Subway because there aren’t any other decent choices nearby that are semi-healthy. First of all, they are super stingy with their ingredients. I get it — they’re corporate and have a certain protocol, but seriously? Six cucumbers in a SALAD? Five peppercinis on a six inch? LAME! And asking for extras doesn’t really help. To make matters worse, they lie to the customer. I asked for spinach and the lady said they didn’t have any. The next person in line asked for spinach and the next employee on the line said they didn’t have any. But then the lady who just thirty seconds before had told me they were out, told the second employee that there was more spinach in the fridge. This store is horribly understaffed. Most of the time there is just one employee. Once in a while there are two. I have only seen three employees once — and it wasn’t even during a rush. Whoever the store manager is, really needs to learn how to write a proper schedule. Especially on Sundays. This place has a huge line on Sundays and just two people working. Pathetic. That being said, there are a couple of shining stars, so to speak, when it comes to the staff members. Brenda is awesome. She is friendly, makes great food and doesn’t give any guff when asking for extras. Omar is a bit slow in making the food, and toe’s the company line on how many veggies he can put on the food and is a quiet guy, which can lead to communication lapses, but he is really friendly. Michael is awesome and I am always glad to see him behind the counter when I walk in. He doesn’t have to be asked to throw on decent amounts of veggies, is friendly and personable and he has made extra soup ahead of time for me when he knows I am coming in. Oh yeah, they usually only make one batch of each type of soup a day and when they run out, they are done. Well, I have been in at 11am sometimes and their soup is gone. Maybe they need to re-evaluate their soup making. But, back to Michael. He is the shit.
Don M.
Évaluation du lieu : 1 Santa Rosa, CA
I went in there today and ordered a foot long and 44oz drink and noticed that when they were putting on the almost non existent toppings, they were so cheap that there was 6 pieces of spinach, 6 olives, 5 or 6 pepperocinis, almost no lettuce at all and way over toasted. Then I went to get my 44 oz fountain drink and the sprite wasn’t working. I asked the older lady to fix it and she said to take a 20oz bottle because they were the same price. I said that I would wait and she restated to take a bottle as they weren’t going to fix it. I stated again that I would wait or get my money back. Sh
Jordan S.
Évaluation du lieu : 1 Kent, WA
I was so pissed off after my experience in this store and didn’t know what I could do to make myself feel a bit compensated and then I thought Unilocal! I figured I would get on here to people giving this particular subway similar reviews to all other subways. Well, to my surprise and liking… the two reviews on here seem to have had a very similar experience as I did. First I noticed that it seemed as though the woman was putting on less meat, but I didn’t say anything and thought maybe I was just seeing it wrong. We then moved onto the«fixins». My girlfriend first asked for extra olives… the woman put on maybe 5 more olives, literally. My girlfriend just brushed it off and moved onto her other additions, but the staff woman kept putting the smallest, almost non-existent amounts of everything on the sandwich and I saw in my girlfriend’s mannerisms how irritated she was so I spoke up and asked the woman, «Can we have some more olives please? Extra olives… we LOVE olives» to which the woman responded by grabbing 4!!! olives and putting them on the sandwich and then looking me straight in the eye like she had just done what I had asked and was ready for the next thing to do… you have got to be kidding me. I was not going to stand there and ask for olives 5 times over just to get the amount I wanted. We were so frustrated and pissed off that we didn’t even finish asking for the rest of our toppings and instead just paid and got the f&$# out of there. Once i cooled down I realized I should have said«nevermind» and just left the place without the sandwich in order to maybe get it clear to them that they need to take care of their customers instead of the franchisee’s wallet. DON’T GOHEREUNLESSITISTOTELLTHEMHOWBADTHEYARE
Marlene T.
Évaluation du lieu : 1 Newport, KY
Well, the place quickly got busy after we walked in. I didn’t have my glasses on so couldn’t quite read the menu on the board. I asked if they had a paper menu I could look at and the girl behind the glass pointed at something plastered on in front of me. I looked down. It just showed the«low fat», «low sodium», «low …» blah blah choices. What if I wanted a BMT? Or something slathered in sauce and I don’t care about calories, fat, sodium, or Jared’s recommendations? It wasn’t even close to a full menu and it didn’t have any prices. The line was building up behind me so I just took a stab in the dark. I used to like the barbecue beef when I worked at subway many moons, many … many moons ago. So that’s what I asked for. Ahem, again let me state I didn’t have my glasses on. I’m near sighted, so don’t always need them. And my vision isn’t very bad. It’s just hard to read small street signs without them while I drive, but I digress … I was asked if I wanted it toasted, what kind of bread … blah blah … but I noted … hmmm, that barbecue beef is awfully light in color and didn’t look quite right. Oh well, he works here he must know what he’s doing. OMG, was I wrong. Any«extras» I asked for weren’t really that apparent in my sandwich. And I also noted that my sandwich was passed around more times than I could count, like through every person’s hands that worked there. Before it went in the hot stove, when it came out someone put it on the cutting board, when on the cutting board someone topped it, once it was topped another person sauced and salted it, then … get this … another person wrapped it and charged us for it. This was more dizzying than running around in a house full of mirrors! And get this, I bite into my sandwich and I find the meat … once I find the meat(it was all pushed down to the bottom) … it turned out to be some excuse for shredded chicken. F#$%@!!! I didn’t want freakin’ chicken! I was starving and there was like the world’s longest line still there, so I ate it anyway. I complain to my fiancé. Without missing a beat he says«That’s why I just ordered something simple like a roast chicken thing, it’s hard to mess that up». Service was lackluster and uncaring at best. Food was messed up. Food was handled by someone who didn’t have gloves on(who I noted had handled money). And I didn’t get what I wanted. Thinking all this with a frown on my face my fiancé simply says«Well, what did you expect. You shouldn’t expect anything much from a Subway». I sigh. I once worked at a Subway, I know the food can be at least decent to good if the person behind the counter actually cares. Take it from me, none of the college students working here give a freakin’ crap what you eat out of their hands. Meh, I’ll just go somewhere else. But oh, not to the Mexican place next door to it either … that was horribly lustlacker food too.
Henry C.
Évaluation du lieu : 3 Torrance, CA
Lucky me to be the first reviewer of this place! Just so happen to stumbled upon this newly open Subway and thought I should make my mark here at Rohnert Park… Rohnert Park? Yes… Rohnert Park! This is a brand new Subway located within a plaza consist of Target, Applebees, Shari’s, etc… I don’t think I need to go into details on what Subway serves… yes… they serve sandwiches for those who have literally been living under a rock… somewhere in space… Let’s leave it at that and get to the pros and cons. Pros: Restaurant is still brand spanking new. clean, fresh bread aroma fills the room, and nice service as expected. Cons: I asked for extra lettuce and tomatoes… but how come I got just a little bit of lettuce and literally 4 pieces of sliced tomatoes? I think over the years Subway has gotten stingy in their veggies which is one of the reasons why I don’t eat out at Subway too much… So if you like those extra compliments… good luck… Would I go back? Yes. only if ever in the area again… P. S. Personal suggestion. get the turkey sub with honey wheat and top the sandwich with sweet onion dressing! Very filing yet refreshing!