Modern Way Cleaners

Great service. They knew my information as soon as I went in. Very friendly; the lady with the glasses is basically a friend. Not great English but always tries to make friendly conversation and make sure she gets everything right.

Dry Cleaning ok, but DO NOT GET ALTERATIONS DONE HERE!!! They have a crazy, rude man who does the alterations and when I asked him a question about what he wanted to do, he insulted me… told me I was rude and to get out. I have never been kicked out of anywhere and never been told I was rude. I was speechless. Everyone in the shop was speechless and wondering what is wrong with the man. Stay away.

This is a cliché– I get it– but if I could give this place a negative star, I absolutely would.
The funny thing about that is that the owners COULDN’T POSSIBLY care less what you or I think. They literally told me so. The woman who works there started yelling at me (no kidding) when I said that it would have been really nice if they’d stuck closer to both the time and cost estimated to clean my item. Literally, she started yelling at ME. So in response, I said that I would be happy to both take my business elsewhere AND let everyone online know about their approach to customer service. She exploded at me, screaming that nobody cared about the internet, nobody reads the internet, shouting things like ‘you think you’re so smart’. I felt like I was arguing with a five year old. Unreal. She actually said that she had never been online– «and neither had her customers»! Oh, wow. How do you reason with that? I tried to explain to her that people do, in fact, read this «strange» internet she’s never been near. I couldn’t believe what I was hearing.
And it would have been one thing if she had just been ignorant– but she was also really nasty about it. The sad thing here is that I was also an idiot. Because if I had just done my own research, I would have known better than to use this crackpot place. There have been other poor reviews– some people have even made formal complaints. I should have known better. Do your own research. And for heaven’s sake– if you DO have to use them for some reason, DON’T leave anything valuable there. You’ve been warned.

BAD BAD BAD. Previously I had taken some of my clothing to be dry cleared at this establishment and I had them alter a pair of my pants. No real problem. Recently I dropped off another pair of pants to be altered. They quoted me a price of $ 8.00. I was busy so I sent someone to pick them up for me. They charged them $ 40.00. What !!!
The thing that I dislike most about this business is that when you pay in cash they do not give you a receipt. I don’t know if they are doing this to dodge taxes or simply so you can not demand a refund when they do something shady like they did to me. In either case, this is bad business practice and I would NOT recommend going to this business.

Overall good, but the prices are outrageous! From now on I guess I’m going to one of the more reasonable competitors or even down the hill. I suggest you do the same:)