McDonald’s

Terrible. We don’t eat a ton of fast food but we had a flight arrive just after midnight, starving, with nothing else open other than Checkers. We actually attempted Checkers first but were told all orders involving chicken would be a minimum 10 minute wait so we said no thank you and went to McDonalds. Maybe we should have waited the 10 minutes. When we first pulled up to the drive-​thru we were told that they were only able to accept cash. We said that was fine. I ordered chicken nuggets and a Coke. «I’m sorry, we don’t have Coke right now». No Coke at McDonald’s? My husband ordered a filet o’fish. «I’m sorry we don’t serve fish past midnight». So my husband ordered a grilled chicken sandwich. «I’m sorry we don’t serve any chicken other than nuggets past midnight». After we were finally able to find items that we could order, we are told that our total is a flat $ 16. We pay with a $ 20 and about 5 minutes later are given $ 4 back. Ok, so MAYBE they were having a system or computer problem. Maybe. After waiting about 10 minutes for our order, we took our food back to the hotel and half our order was missing. After all of this we were not going to go back for the rest of our order and just cut our losses. We fly through DTW quite often and regardless of what time of night we fly in we will never stop here again.

Worst McDonald’s this side of the Mississippi. Takes FOREVER to get anything. I don’t understand what the point of having 2 drive-​thru menus is if they aren’t going to take the customers in order. I pulled up with a customer already at the other menu, 3 cars were then served in the other lane before they helped me. When I got my food the order was not mine and I had to go back into that ridiculous line to get it corrected because I didn’t want to cut off the people who were in line already. Pathetic service

Would give 5 stars but the plugs are in the ceiling. OK for a tall guy like me.
Wifi is good. Kick you off in about 2 hours but can login again
Staff is friendly, nice, attentive even during busy times

Walked over to it in freezing cold weather to have the manager lock the door on me. People were still inside. He never even had the decency to look at me and tell me they were closing. I stood there and he avoided eye contact. Go somewhere else. Don’t waste money at this place. Go next door to Checkers.

Been too a lot of McDonald’s in my day, and this one ranks up there with the worst of them. Service was fine, but the food was terrible. The Egg McMuffin was thin and had some odd odor and the burrito was hard as a rock. Two of my favorite items to order at McD’s and they just couldn’t get it done.

Because this dive is just outside the rental car pickup area at DTW, I’ve stopped here a few times before jumping on 94 into the city or burbs. I have NEVER EVER EVER EVER had decent service here. You can wait forever. It’s like it’s populated with zombies who don’t make eye contact and don’t want you there.
I had stopped coming here and just started getting junk at the BP gas station next door, but yesterday I was with a colleague and we stupidly thought, what the hell. MISTAKE. Took ten minutes to get our order. When it finally came, I sat down and realized I hadn’t gotten the right drink. I went back to the counter. The guy taking orders said, no problem, he threw another cup on the machine, and continued taking orders. I guess he assumed it would magically float back over the counter to me. I couldn’t convince any of the ladies back there to just hand me the drink. I was ready to climb over the counter myself. I finally told he register guy, can you just HAND ME THE DAMN THING? It was like a big hassle to him.
NEVER EVER AGAIN. This has been a consistent problem there over several years. NEVER AGAIN.

Stopped by for a nugget fix after missing dinner. You get what you expect, McDonald’s is consistent wherever you go, if nothing else. Nothing out of the ordinary on this trip outside of a longer than usual wait at the drive thru.

The guy working Saturday night at 12:30 had the best drive thru voice ever. Great service.

If you are in a hurry than don’t come here. It’s been 30 min and I’m still waiting for my food. How long does it take to make disgusting food? Apparently it takes hours.

This McDonalds has slightly less-​than-​typical service. It seems that they rotate their employees in and out much more often than other restaurants because workers seem to have very low morale and not very good manners. That aside, the restaurant is always clean!
Food is consistant with many other McDonalds, but the price is certainly less here than at the airport!
It’s my go-​to place before I catch my flights.

It’s McDonald’s. Seems to be pretty consistent with the breakfast sandwiches. I always hit this place when I fly redeye from LAX to DTW. It’s just outside the rental car pickup area. I grab a #1 to eat on the drive to mom and dad’s place. God, I hate flying redeye.