I just bought my first home and needed cleaning and inspection. I was referred to Advanced Chimney by a friend who uses them every winter. When I called to make an appointment, a young woman answered the phone and was very knowledgeable about my situation. Since I am new to this process, I asked her about about a billion questions. Not only did she answer every one of my questions, she set me up for an appointment as soon as possible. I work a very odd schedule and they were more than accommodating. The service technicians came on time and were very professional. As one of the other reviews stated, they came with all of their credentials so I felt confident in their skills. I know everyone has other reviews about the aggressive calling and marketing tactics, so I told the manager to only call me during the December months. She promised to put me on the list for only December. So if you don’t want them calling you often, just tell them! Will definitely recommend.
Kristin C.
Évaluation du lieu : 3 Farmingville, NY
You know, everyone keeps saying that this company is scamming and will try and get you to have more work done. EVERY company does that. it’s like going to a nail salon and them saying you need a pedicure when you were there for a fill in. But you need the pedicure and u need the liner for your 60 year old chimney . So i just bought a house and my neighbor recommended them. I wanted to be prepared for the winter being that i had a fireplace also. They were within the time frame, fast and efficient. Clean and organized. My house is less than 10 years old so everything was good according the cleaner! Will use them again.
Gus K.
Évaluation du lieu : 1 Massapequa, NY
This company is a total scam and highly suggest not using them unless you want to deal with unprofessional rude people… They came into my home, filthy dirty without using shoe covers or drop cloths, left soot residue all over my entire first floor. The technician decided it was a good idea to turn of his vacuum inside which blew soot all over my house. Spent hours cleaning after they left. When I called to complain, i was immediately hung up on… When I called back again, I was promised to receive a refund in the mail, which i never received. So unless you want to pay $ to have your house ruined with soot… Steer clear of this terrible Company!
Mike D.
Évaluation du lieu : 1 Wantagh, NY
This company is a scam they promised me work I never received they disappeared with my deposit and never came back to do the work. Be aware !!!
Jon M.
Évaluation du lieu : 1 Lake Grove, NY
Harassing phone calls, aggressive sales tactics. Never let them on your property, even for a cheap chimney sweep like I did. They will never leave you alone.
Rose B. S.
Évaluation du lieu : 2 Amityville, NY
This company aggressively markets with phone calls to come and do a routine cleaning. Then they find problems they will tell you have to be addressed. They talked me into repointing my chimney. I also added waterproofing. I found out the prices they charged were inflated. The work was acceptable on the re-pointing. Now the reason I write this review is because they continue to routinely call me. After listening to the latest pitch, and saying I was not happy with their previous service, the caller hung up with a sharp click immediately. I guess they don’t know about Unilocal