US Post Office

We are so lucky to have this little gem in our town!!! The staff has always been friendly and helpful.
. We do have lines in the last hour before they close, but if I time it right, I have always been happy.

Poor mailmen, slow service
I have complained on multiple occasions about mail being crammed into a small post office box. Our diplomas from college were folded in half and put in the box. Often when I put mail on hold, packages will still be delivered to the house and left in the porch for days.
I’m constantly reminding the staff that the American flag must be raised during operating hours and I’m frequently ignored.
When you track packages to your house, add a day because in my experience the post office will hold it for a day.
The staff needs better training and/​or replaced.

I’ve always had pleasant experiences at this post office over the last several years. The staff does a good job of keeping this office clean and well-​organized, and there always appears to be an appropriate staff level to efficiently help the incoming customers. This location has a good number of postal mailboxes as well, which I believe is the most reliable method of receiving our mail in Rosamond. The folks who work here have always been pleasant, patient, and friendly. The USPS couriers delivering mail to my physical address have also been excellent.
I do wish that this location had longer hours of operation, because they are often closed when I need their assistance. I also wish that they didn’t remove the U.S. Postal stamp vending machine a few years back, because I found this to be very helpful when trying to mail items late in the evening. Of course, I do understand that both of these things are somewhat limited by tax funding that this location receives, so it is what it is.
Overall, I’ve really been pleased with the service at this location. The folks here have always been friendly and helpful.

I recently moved to Rosamond, CA and was extremely concerned to discover, although we are not rural and live on a main public street, the local post office contracts out their service carriers. This wouldn’t be a problem if the Post Master of this office ensured these contracted service providers adhered to all Federal USPS policies and guidelines, as with any USPS carrier would acting in his/​her official capacity.
I often have my mail delivered by different people day to day, week to week, in different personal vehicles, with differing passengers in the cars they use, and never at consistent times! All which are not within Federal USPS policy and guidelines! Really? Is this acceptable practice for «official» government service providers? They often mark packages as delivered, only they are not delivered as recorded by the carriers. Again, not within USPS policy. Today I heard my packages being thrown to the ground in my front porch entryway, as a young women climbed into a private vehicle with other passengers. A package marked in the USPS website system as delivered, was not among them? Then delivery info often not updated and my package whereabouts unknown. So if not taken back to the post office, where are my packages kept? In the contract service carriers «private» vehicle? Unacceptable and once again against USPS policy. Where is Rosamond’s Post Master, and why aren’t they ensuring «their» Post Office carriers are adhering to United States Post Service policy and guidelines, whether in-​house or contracted? It is ultimately his/​her responsibility acting as an Federal employee to ensure the residents of Rosamond are receiving their US mail and packages, securely, safely, and following ALL United States Postal Service policy and guidelines with the utmost trust.
As a new resident to Rosamond, I can only hope things will improve with there «official» government business practices, but I am not confident it will any time soon. To add insult to injury, there is no way to bypass this office, as even UPS and FedEx often passes off packages to «my local post office» for delivery. So in essence, Rosamond residents are at the mercy of this Post Office and it’s questionable and unethical business practices.

Horrible post office. Most employees there have bad attitudes and extremely rude. In particular, Steve has a very bad attitude. How anyone there is still employed us beyond me. Never going here again.

Two days straight there is a notice stating they tried to deliver a certified letter. Funny, I am home.
Today they did deliver a package at my door but not the letters. Just another form that they attempted.
Keep calling post office and not getting anywhere.

I wish there was a rating lower than one star! Every single one of my packages I track. Every time they say delivered or that a pick up notice was left it was a lie. I go to the mailbox nothing no notice nothing. When I get to the post office they don’t have it either. I’ll get it from the post master a couple days later in the office and the notice shows up a week later! They almost lost my engagement ring!

The post office is unfortunately one of those things that you can’t really change. you can choose to send through other services, but you can’ force everyone else to use a different carrier.
I have only been in town for about a year, but I have lived numerous other places and I can say hands down that this is the Worst. USPS. Ever.
I am never able to call them. Ever. I mean seriously tried about every 5 to 15 minutes for 3 hours, on numerous different days during their posted open hours, and have never once gotten an answer.
The deliveries are contracted out to people driving shady beat up personal cars, who don’t seem to have much care as to if you get your package in one piece, or even at all.
Mail takes longer to get here than anywhere else I have ever lived, sometimes being delayed a week or two. You just see it sitting in the tracking info area, leaves one area, then doesn’t show up again in Rosamond until several days after it should have. I have even watched as it was scanned in to local area, and then sent back out somewhere else for a week, just to come back to Rosamond and be delivered super late, with damage.
Today was really the last straw for me however. Yesterday I got a notice in my box that they had packages for me. They did not require any sort of signature or confirmation, however instead of leaving them on my doorstep they just tell me to come pick them up myself. So today when I stop by, they can’t find any of my packages. They said they THINK, they GUESS, that the carrier might have taken them out again. But they don’t know. Real tight operation you got there guys,
When I get home again, no packages on the door step, no notice in the box. Packages are just gone, without a trace. I am really sick that there seems to be no way to change any of this. You can be sure I will be sending all my mail through UPS, Fedex, or DHL from now on.

Some of the employees here worry me. They’re rude and constantly unhappy. However the lady that delivers my mail is really friendly!

Please note that your government has decided to out source our delivery people so if things are not getting to you then write to your congressman and complain to the post master.
Now for the staff at the actual site… I love! Steve is my favorite and always helpful and with a smile.

Rosamond USPS is awesome! Whenever I order a package that is too big for my mailbox, the postman brings the package up to my door, rings the bell and waits for me to answer, and then personally gives me the package!!!

UGH right this second I am kicking myself! I trusted USPS again, clearly I did not learn my lesson last time. SUPPOSEDLY my package was supposed to be delivered today… while I was at home. Either they are mistaken as to whether or not they actually delivered it, or they left it on my doorstep and it was stolen. Which is unacceptable since I was home. Had they rang the doorbell I would have immediately brought it inside and there would be no problem. Now I have to spend the very first part of my morning calling the stupid hotline number again to have them figure out how they are going to fix this for me. OH. side note… I got my Unilocal pins I ordered today too. Sent FEDEX… THEY RANG THE DOORBELL AND MADE IT IN MY HOUSE SAFELY.
Location cannot give you an extra star this time. I am through with this place.