Jack In The Box

I bought the Buttery Jack Burger, and I found out they didn’t put any butter sauce in the burger. So I went back and asked for replacement. They immediately apologized and prepare a new one for me. While I was waiting, they even gave me a free soda. I am impressed with what they were doing and it really makes me want to go back again.

I just came out of work at 12:30.David, the cashier, was super nice to me. He deserves a raise or whatever they do at jack in the box. I am very please with my visit here. Best service I have received from a jack and the box employee.

The location was filled with odd homeless people in front during the day. My order was over charged and wrong. The sour dough jack bread wasn’t cooked and they added shredded lettuce to it when I notice I let them know… The person looked at me like I was crazy since in her mind it of course includes lettuce.
Don’t recommend this location if you ever special order anything from Jack … Since it will come out wrong. Keep on driving to another jack n box

I came here to get something to eat before class at PCC across the street one day. I had to wait a little which was normal but they were busy with the drive thru just 2 or 3 people running the back. I seen a guy come in and complaining that the drive thru takes forever and that you guys should be faster. So when the girl helps me out I just wanted an ORDER of 2 tacos and ONE bacon ranch taco, I spoke clearly and said AN order of 2 tacos which means 1 order and 1 monster taco. I waited for 15 – 20 minutes for tacos and did not realized it until they gave me a big bag of 4 tacos and a monster taco… She charged me for 2 orders and I told her that I said I only wanted ONE order… I told them fine its fine. I was late to class because I didnt’t expect to wait this long, as a result and advice don’t come here and I will not be coming back here for a quick lunch.

Not only did they give me a salad I didn’t order the first time. they gave me cold burger that was supposed to be chicken, cold fries and a syrup filled cup they call lemonade.

Drive thru was horrible. The girl took my order talked like she hated her life and asked me how many cream and sugar I wanted to go along w my coffee only to include nothing.

Worse drive thru service ever after waiting 25 minutes in drive through bad customer service

Wow! Great customer service. I ordered 3 stuffed jalapeños and fries and asked if they could make sure the jalapeños were HOT, because last time I came they were a bit cold, the drive through guy (Michael) was so kind and genuine and apologized and hooked me up with 7 pieces!
Im very impressed! Definitely coming back to this jack in the box!

I don’t really review fast food places but whenever I want something easy and quick when I’m in the area, I go to this Jack in the Box location. This review is really pertinent to one manager there and I believe her name is Gabriella. She always gives excellent service with a smile on her face. Always makes the trip enjoyable.

I come here very often because i always order stuffed jalapenos, but every single time i order 20 $+ for family, they are always missing something. Before giving our order, check it, its not that hard.

This jack in the box is really close to my boyfriends house, which is why I always come here. I am a picky eater, mainly because I’m a vegetarian. Of course, not a lot of fast food places accommodate to my type of people lol The reason why I LOVE jack in the box in general is because they serve breakfast ALL DAY! All the other fast food places dont serve fast food all day, so the only thing I could eat on those menus are salad and uhh fries.
What I like about this jack is that they let me order food from the munchie meal any time of the day… as long as its the sandwich by itself, NOT with the meal (fries, tacos & drink). I always order the chicken tater melt, but since I dont eat meat, I always ask them to substitute the chicken & bacon with an egg! So what do I have inside the sandwich? Just the egg, hasbrown & cheese of course haha Honestly, it’s like the best fast food sandwich I’ve ever eaten. I like how they can substitute ingredients because I don’t eat meat.
One time when I came here late at night, I ordered from the munchie meal and got it as a combo, the whole shabang. I didn’t want any straight fries, I only wanted curly fries. I asked the lady in the intercom if she could do that for me, but she said no it has to come with a mixture of both. When i got to the window, some big guy gave me my food instead and he said that he gave me ALL curly fries instead of straight fries. I WAS SO HAPPY! That is why I’m giving this jack in the box 5 stars! Thanks big guy :)

This Jack is small! Parking is a challenge, but decent. Drive-​thru is not as easy to get in & out.

I came here after a long day on the road. I love that they are open 24 hours and offer a wide range of food options. At the drive thru, I really appreciated the heavy set Mexican woman. She was very nice and didn’t have the «late night drive thru blues» as I like to call them. She wasn’t wearing a name tag, so I don’t know her name but she was very friendly and nice. 4÷17÷14 11:30PM

They now charge a ridiculous $.39 «customer service» fee. Look at the tiny signage they have on the window.

I had dinner from The Jack In the Box in Rosemead, CA on 1÷23÷2014. I’ve been there many times before (almost always using the drive thru). That was the case this time as well and it was late (returning from a hockey game). You don’t need to worry about the time when coming here because the drive thru is open 24 hours a day and seven days a week (I got their unhealthy tacos like usual).

Visited on 12÷29÷13, was TERRIBLE !! Lemonade tasted like water, chicken pita sandwitch, Lord chicken wasn’t even warm. In & Out Burger is 2 doors away from Jack in the Box, it seems as if this location doesn’t even care. Line from In & Out Burger was all the way to Jack in the Box parking lentrance. Jack in the Box only had one car so I went there, big mistake.

The most hilarious drive-​throu experience I’ve had. I didn’t ask for ketchup, but I got some. I didn’t ask for onion in the burger, but I got some. I asked for mango iced tea with half sugar, but I got one that tasted nearly to syrup… Go ask for something you don’t want, and you’ll get things you like.
Add information: If you drive through there ten times, and there will be at least three times that you don’t get everything you ordered. Sometimes onion rings, sometimes fries, sometimes burgers!!! Sounds ridiculous right? But it truly happened. I drive through there so many times even they always make stupid mistakes just becuz this one locates on my way home from school. But from now on, i’m definitely never gonna go there since they «took» (maybe they forgot, but cant you take one min to check the order before handing it to me??) my order again now which made me rly rly mad this time. It should be a one star review. The second one is just for the only nice lady works there.

the lady wouldnt give me buttermilk to go with my sour dough jack. She said she only had ketchup. That stingy lying sack of potatoes.

One of the best Jack in the Box for being very trustworthy. I remember once when I ordered some burgers with small fries. The burgers came out, but the fries were not ready because they are making a new batch. So they just gave me the burgers and made me wait for the fries. When the fries were finished cooking, they gave me an automatic upgrade to medium because of the wait.
I continue to come to this location regularly. Service is a bit slow, sometime fast, and their foods were what it is suppose to be.

It’s fast food. Can’t expect too much. it’s greasy, bad for you, hit the spot for the time being type of food. I got the salad, and it was pretty yummy. If you’re watching ur food intake get the grilled chicken. The service was descent-​fast food service-​get u in, get u out! This particular location could use an upgrade, looks dinky– but I don’t own it, so whatevers. There’s nothing too special to comment, it’s fast food (period).
Yummy food: Southwest salad, blueberry french toast sticks, & curly fries.
Would I come back? I probably shouldn’t but I probably will, if I’m in a rush and need something nearby.