Katie Chu, OD

Dr. Chu is articulate and helps you to understand what is going on with your eyes. Her entire staff is helpful, kind and very friendly. Annette

Update: Still one of the most conscientious optometrist I’ve been to. Really caring and knowledgeable. Doc, if you are reading this, I thank you for all your help!

Come see Dr Jeng!!! She’s super professional and friendly. I had LASIK done a year ago and was due for my annual exam. I stopped by my for annual eye exam and was very impressed with my experience. Dr Jeng was very thorough during the examination and gave me the impression that she took the exam every serious. She took a good amount of time to make sure she checked very carefully on the health of my eyes. She also took the time to answered all my questions. I didn’t feel like she was rushing through my examination.
The staff was also very friendly and welcoming. They made sure they sent a copy of of my eye exam to me and my LASIK DR to ensure I continue to receive my lifetime warranty for my LASIK.
I enjoyed my visit and would recommend coming back here. They also sell eye frames and contacts. Also, depending on your insurance, you can be covered for prescriptive lenses.
Tip: accepts credit cards!

My family has seen Dr. Katie Chu and Cindy from the front office for over two decades, and we’ve always been happy with the kind of care and service that we’ve gotten here! Rest assured, you are in great hands.

Dr. Chu and Dr. Jeng are both great doctors and super nice! :) The staff are also all very nice and accommodating. I truly appreciate Dr. Jeng and her staff for staying late due to my work schedule. Thank you so much for staying after hours!!! ^_^

I’ve been coming to this optometrist since I was a kid. Actually my entire family comes here! Haha Dr. Chu is such a nice and friendly doctor. She makes every visit a pleasant one!
She is very thorough with her exams and answers all my questions. She takes her time with every patient. She does not try to rush any patient out of the room because there is always a line of people waiting, so I highly recommend calling to make an appointment.
Cindy, the office manager is also very friendly. She has such a great memory, when I call in to make an appointment she knows exactly who I am and also remembers my name and address lol. She makes very thing so much easier.

If I can give a 0 star, I would not given 1 star. I have already called in to make an appointment before I walked in; However, the desk clerk said the lady did pick up my phone but forgot to put my name on the appointment list. terrible service! I would not recommend my friend to visit it.

I have been going to Dr. Chu for 22 years since high school. She is kind, honest and patient. And she is the only Dr i trust my eyes with. I will continue to come until they close the business lol

I really, really like Dr. Chu. I think she’s great at what she does and has an associate on Saturdays whom also does a thorough and professional job. Everyone working there seems to be happy and I’ve never received anything but wonderful customer service.
Contacts are expensive there, so I rarely order them from their office (I wear colored contacts for superficial reasons, not because I need them to see). I get them online and asked a girl at the front desk if they price-​match. I would much rather purchase the contacts from their office and give them the business and the response was, «We don’t really price match but sometimes we do.»
The other issue is that Dr. Chu has never been on time for my appointments, which I used to make early when the office would just open. I don’t like waiting at doctors’ offices, so I make it a point to get the earliest available appointments in the mornings. I also like to get those types of errands done and out of the way so I can get along with the rest of my day. But every time, without fail, Dr. Chu has shown up thirty minutes late. So I’ve gotten to making appointments mid-​day, which I also hate because it interrupts my day.
However, because I like her so much (the friendliness, how knowledgeable they are, the very competitive prices if you don’t have insurance and need to pay cash, etc), I keep giving her office my family’s business and will probably continue to do so for a long time.

Dr Chu is really great. She’s very patient and let you try different contact lens so you can see which you fit your needs. Her staff is really nice. I will be coming here every year.

I’ve been to plenty of optometrists, and Dr. Chu is the best that I’ve ever been to. After switching from a few mediocre optometrists, I had to come back here. I love that she is so thorough with the exams so I am comfortable to trust her with my final prescription.
She gives great recommendations for contacts, which I have been raving about for years.
If you plan on getting colored contacts, Dr, Chu and her staff are more than happy to assist you in choosing the colors that you want. I was able to sample most of the colors and had a blast doing so.
Make an appointment, especially if you plan on coming in on a Saturday. They’re usually pretty good with timing so I can bear the wait. Just come prepared with entertainment because you can’t always be so lucky.

I’m 29 and I’ve been coming here for over 15 years. While this is not a super high end top of the line facility, the staff and Dr Chu have a lot of heart & truly take care of their patients. Dr. Chu is very knowledgable & up-​to-​date in her field, and she is always very through in her eye exams.

This is by far the best optometry office I’ve ever been to. The staffs here are wonderful and personable. That’s including the receptionists or the people who are in front desk. For an example, today i wanted to see urgent care because my eyes were hurting. The person who I spoke with, April, she was able to squeeze me in two hrs after i had made the phone call. They really try their best to help you with whatever issue you have with your eyes. I’ve been coming here for a couple years now for glasses & contacts exam. Dr. Katie Chu is usually my doctor, but now, there’s another one I believe his name is Dr. Chang. I would highly recommend both, they’re both amazing at what they do. They’re very accurate and precise with their work. I can’t thank them enough for what they do.

This was my first experience at this Optometrist and it was great. The office is small, but I was very impressed. I called on a Friday to get an appointment on Saturday, but they were booked. I told the receptionist/​nurse my issue and she was able to squeeze me in. They were concerned and knowledgeable. I waited a bit, but didn’t mind because I was inconveniencing them, plus the 3 girls at the front desk were delightful! I overheard them dealing with long-​winded difficult customers, and they were experts at their customer service skills. I didn’t see Dr. Chu, but another Dr. Chan or Chen (?). She was very thorough and positive. Overall, it was a very good experience!

Don’t go here. They make you wait for a very long time. They do not stick to their appointment schedule and very recently they cancelled my appointment for me. Dr. Chu was running late and could not see me in time. I would have been ok with this if they had been more accommodating or had a similar thing not happen a few months before when I also tried to see her.
If you can’t keep up with your appointment schedule, why have one.
I’ve gone here for the past 4 years and will never return. There are more professional optometrists in the area.

i got recommended this place by a friend. the staff are really nice.
dr. chu is actually really detailed and friendly. i had a good experience here. the staff are willing to cut you a deal if you’re getting contacts. dr. chu was actually my first good experience at an eye doctor. all of my past experiences with eye doctors have been pretty bad. i say bad because i feel really intimidated and when i try to make conversation or ask a question they provide me with very short answers and no facial expressions.
im giving her 4 stars due to the small section of eye glasses they have. call me superficial if you want but i like the designer ones. and finding the right pair is really hard. they don’t have a wide variety. so i would suggest coming here for just an eye exam or for contacts.
the parking spots are tight! and since its a small shared lot you’ll probably have trouble finding a spot.
office hours: monday, tuesday, friday 9−5pm closed for lunch at 1−2pm.
wednesday-230−630pm; thursday 2−5pm; saturday 9−4pm.

The Skinny: Helpful and courteous staff from the desk to the examination room.
The Fat: I’ve been to Dr. Katie W. Chu’s Optometry since I was a kid and have been there until recently (joined the army and got free eye care.)
The staff is nice and don’t be surprised if they remember you from a year ago! They’ll even ask what school you’re going to and how have you been doing… something so human but lacking in this corporate world.
Glasses/​contacts has an average one week turn around time for pickup.
ALWAYS, make an appointment or call ahead of time before you pick up your prescription!
TIP: The parking lot is small and if you drive a big SUV/​Truck, it might be a tight fit… if you’re just picking up prescription, you can just park in front of the clinic (White loading Zone) or even on the street adjacent to the plaza.

Katie goes by Chu now, Weisz was her married name. Anyway, she’s the best optometrist I’ve ever been to. I’ve been wearing glasses since I was eight years old and I’ve never had such a complete and thoroughly exhausting eye refraction. Katie is great, her staff is professional and nice. She has a good selection of frames. The little strip-​mall where her office is located is nasty but it’s still worth the trouble.

Based on Roger’s review I went to Katie. She spent over an hour with me and kept testing to make sure I had the exact prescription that I needed. I am very happy. I enthusiastically give her my maximum endorsement.

I can’t say enough about Katie. She’s a wonderful person and as much as I enjoy her services, I enjoy her company just as much. She was very helpful when I had problems with my eyes and tried all options just to make sure nothing was left out. I recently went in for a eye glasses fitting and, oddly enough, I wanted to stay longer and chat. To sum her up, Dr. Katie Weisz is what you would want your doctor to be like.
The setting isn’t very appealing, as it is in a plaza that no one would even want to go to, and her office is just a standard optometrist office. The staff is friendly and very accommodating as I am a headache when it comes to appointments. The prices are below the average which is always nice.
All and all, if you want a neighborhood optometrist, go to Katie. The place won’t blow your mind away but the staff and Dr. will.