TGI Fridays

Ask for Karen in the bar!!! She is by far the best bar server we’ve ever had at TGIFridays. The last time we went in our server was not so friendly, you know the judge a book by its cover type. Being in the industry, we know how some people are. It just so happened, Karen brought out our appetizer and I immediately asked for her name. Tonight we didn’t forget to ask to sit with her. She’s a pleasure! She’s attentive, polite, and just overall a great server. Karen made our experience enjoyable unlike the last time. Keep her around and we’ll definitely keep coming back. Thanks Karen!
P. S. Don’t forget to tip your server!

Food was pretty good; had the barbeque boneless wings. The things I was most impressed with was our server Rhonda. My mom is elderly and very easily confused. Rhonda was so patient and helpful. It made a potentally awkward situation into a nice experience.

Been here a few times. Overall not bad. Foods good. Some servers, especially the males, need to pay attention to everyone not just the pretty girls. Haven’t been back in a while since one server barely made eye contact with me since he was staring at my girlfriend the whole time. He would come by and ask my girlfriend if she needed anything but leave me hanging. At one point I had her get me a soda since he wasn’t serving me. Made sure to point this out to him for a tip.

I have had a few bad experiences at this location but decided to give it a try. Not good at all. Whenever I am here I always feel like I am being rushed through my meal. Working down the street it is a convenient place for me to go with a coworker or agent I have in town. The menu has something for everyone and lots of choices. Unfortunately most are bad.
My guest orders a half slab of ribs and got 4 very small ribs. I’m sure that’s a quarter slab. Got an attitude when we questioned server politely.
My burger was way over cooked. Asked for medium. I hate to complain when I go out but I was very unhappy at how long our meal took and the fact they got it wrong and the fact they were rude about it.
Lots of other options in area, will not be going back.

Great service by Nina! Maybe the kindest waitress I’ve ever had! Food was fast and tasty. A nice lunch stop on this work trip.

So on New Year’s Eve, the boyfriend and I were hungry so we saw this Friday’s was near the hotel we were staying at so we said «Sure! Haven’t been there in a while». So off we went.
We arrive and were sat right away. Our server was prompt and very friendly as well so that’s a plus! Wish I remembered her name. We ordered the 3 appetizers for $ 13 option and selected parmesan garlic boneless wings, potato skins, and pretzel breadsticks. The boyfriend ordered chicken tenders (I laughed at this lol) and I ordered the bourbon plank chicken I believe? With my choice of two sides I got the French Onion soup for an extra charge and tomato mozzarella salad.
Between the appetizer and my soup I was so full I only ate one bite of my chicken just to try it. I ended up putting it in a salad the next day and it was very good!
So overall, everything was decent but you have to remember it’s still Friday’s so I’m gonna stick with the 3 stars. I will be back but probably not again until I say, «Sure! Haven’t been there in a while» And off I will go.

This place needs to get their hours updated on Unilocal.We came here around 12:05 am after a busted connection at O’Hare because Unilocal said it was open till 1:00 am, only to find the manager saying the kitchen closes at 12:00 am. What a waste of time on a snowy night!

A local standard for us — maybe 10 minute drive with good discounts /​coupons /​loyalty program.
We’ve been here many times, with mixed fair to excellent service, and always fair to decent food. If we have a problem, they are consistently responsive, though have had to escalate it to the manager before. This really should be handled at the server level!
The four star rating is based upon the Fridays model and expectations, multiple experiences but biased strongly on our last visit is the one which prompted this review.
Many chain restaurants have corporate set menus, and Fridays fits this model. The menu items are diverse and tasty when prepared correctly.
We were welcomed and seated immediately. Our server (don’t remember his name) was friendly and prompt, always sure we liked what we had and that our drinks were never empty. He offered suggestions, and was very accommodating with our requests.
This visit, my wife ordered the Parmesan Crusted Chicken, and I created my own burger. The chicken was ordered with different sides, and everything came as she wanted. My burger was ordered medium rare, and I was told the chef can’t make it less than medium. I asked him to make it as rare as he felt comfortable, and it came back the rare side of medium, juicy and full of flavor. The onions and mushrooms were very good, with a topping of chipotle mayo, lettuce and tomato were satisfying.
The manager, Walter, came by and said hello. He remembered us from a previous visit when we had some trouble, and both times he was very apologetic and professional in his response. We feel comfortable coming to Friday’s in Rosemont because the food is predictable and good, and should there be an issue, we know it will be handled — at least at some level.
We also suggest the restaurant seating area for better service, as we have gone barely noticed in the bar when we don’t order alcohol.
One suggestion, and another ½ star off, is that the men’s restroom, though not toxic, seems to always need some attention. Water all over the sinks and waste basket at or near overflowing.

I had a $ 25 gift card so came by with my brother. We went all out and ordered a few things. The restaurant is nice and our waiter was super attentive. The food was good, but not mind blowing or anything special. Kind of expensive for simple dishes.
We ordered:
The sampler: the fried shrimp waa super yummy, ribs were very good and tender. The chicken nuggets/​w.e. they were was not good. Too much breading, I felt like I was eating toasted bread. The sauce it all came with wasn’t good either.
Traditional chicken wings with buffalo sauce. Good and meaty. Sauce needed more flavor and spice.
Chicken and shrimp pasta — my brother loved it.
Sizzling chicken and shrimp with mashed potatoes. Very good and filling and flavorful.
All in all good food, good atmosphere, attentive staff, a little pricy, but just what you would expect from this type of chain resturant.

Not worth it $ 11 for 8 cold wings and poor service very disappointed… I won’t be back

Went here thinking they still had the half price apps and they dont the food here
Is pretty good, never have had bad service BUT i dont think they give you enough food esp for a grown man. My husband had the sizzling chicken and left hungry. I would def go back for dinner with my girlfriends but not my first choice by far. I would rather get more food for my dollar and be able to bring home what i dont finish

Bar tender/​Waiter
not much customer service. But drink was good! Disappointed on what TGIF considers ULTIMATE NACHOS?!

Getting 1 star because no star is not an option. Started off wrong from the get go. Walked in and asked for a booth… None available because there was no server for those sections. A couple minutes later a family was seated at the booth we requested.
I ordered my favorite salad. The chipotle chicken Yucatan salad. Was brought the wrong salad. Waitress explains she rung up the wrong salad and would put the correct one in. After my family was done eating, my salad finally shows up. Who wants to be the only one eating?! Well, the chicken was ice cold. Sent it back. Next salad, the chicken was burning hot, and the salad tasted awful.
It was one disappointment after another. Won’t be coming back to this place. It’s a shame too, since I’ve always loved TGIF.

The food and service is plain bad, seriously terrible!
Came here one afternoon for a quick bite to eat, and sat at the bar. The bartender was definitely not happy to be there and gave us major attitude for nothing. We got an appetizer to share and a drink. It took forever to get our food, and then she over charged us for it.
The food tasted nasty, worst TGI location ever!

This is your typical Friday’s. Only reviewing because the couple times I was here, we sat in the bar area and the service was awesome. Servers and bartenders were always friendly! Enjoy!

Me and my friend came here on Saturday and we had probably their worst server. Some guy with glasses and greying hair.
First time here and I wanted to ask about the soup and salad section. When I told him i was confused if I pay off each separately or if they were together and he proceeded to tell me «I don’t know how to tell you this without being mean but the soup and salad section is the soup and salad section.»
The he grabbed the menu and started pretending I was thick in the skull and said «& these our are steak ANNNND entrees. Etc» so just to clarify I ask «so if I get a soup I get a side salad» and vice versa he proceed to sit next to my friend and ask his coworkers if they had any aspirin.
AND CONTINUED to take our ordered sitting next to my friend. Um, unprofessional much? When my friend ordered a burger he asked «pink or no pink?» And she said «medium well.» And he said «there’s no such thing» and my friend stated that she ordered it last time and he said «to be honest they probably took the order And went there and said pink. Coz the cooks don’t want to wait to specify how well the meat is cooked.»
Wow. Just wow. He must have read our faces and left us alone the rest of the night.

Worst service I’ve ever had. We had to get up and find our server to pay our bill. The manager walked by and didn’t bother to ask how we were doing. The place is a joke and I would never go back. This dish is also prepared horribly. Steak was dry and NOT what I requested which was medium well. And why the hell don’t they have a Friday special on booze if it’s called TGI FRIDAYS.

«When you’re here, it’s Friday!»
I’ve been here so many times since they first opened. The staff at this location is generally pretty friendly, I can only name a couple instances where we had staff that wasn’t. The menu is constantly changing, but my experiences have been pretty consistent. I’ve never had under-​/​over-​cooked food. The drinks are pretty inexpensive but still good. I usually get their Ultimate Long Island Iced Tea and follow it up with a Mudslide Martini for dessert! Their cheaper drink «specials» are just the watered down mixes, but you get what you pay for.
I usually try and sit in the bar area, which gets particularly busy and loud during sporting events, like Hawks games and what not.
Overall, it’s a decent, consistent meal for cheap.

«I don’t stop eating when I’m full. The meal isn’t over when I’m full. It’s over when I hate myself.»
–Louis C.K.
This should be printed on every menu here; I was about ²⁄₃ through my Jack Daniels burger when I began to hate myself. It’s beyond my scope of comprehension how any thing could be so greasy. Additionally, the $ 10 salad that my wife and I split for an appetizer was lower quality than Wendy’s. There is literally no reason to eat here; you could go just about anywhere else that serves a comparably-​priced burger, and there’s a 99% chance that it will be better. I weep for those who don’t realize that there better eating options out there.
That is all.

Came here for lunch, and quite frankly, I was still full from breakfast, but, when the «gang» is ready to go, you go. Tried a couple of Appetizers on the $ 5.00 menu. Had the Sesame Jack Chicken strips and the sirloin Hibachi Skewers. Both were great, but the Sirloin skewers were a bit on the Med well side and a bit chewy. The service was quick, and everyone at our table enjoyed their food.
Stay hungry my friends…