Captain D’s

Only order to-​go but food is always good, quick service and order is always correct when I get home, which can’t be said for many of the other area eateries. Highly recommend !!

My husband and I order from here a lot. We have ordered for the past several years and always get our food in a timely manner and although we always take home we have never had a problem once we got home. We always get the condiments we order and the sides are always correct. We eat everything we get from here and nothing is thrown out. I really question how this location got the low scores on here… pay attention when people are talking to you and don’t be arrogant. Food is not expensive and service is always friendly.

The place was ok. The food seemed to take way too long & they weren’t that busy. A few tables but definitely not packed. The food overall was fine. I had the seafood platter which had fried shrimp, stuffed crabs, hush puppies & fried fish. There was a slight odd smell. Almost bathroom-​ish.

I just recently visited and had the most horrible experience in my entire life. I have had over 10years of customer service experience, including supervising and managing. And everyone that had worked today September 7, 2015 needs to be removed. Customer service is the most important quality an associate needs, and unfortunately these associates working today do not have it. We ordered a special, and when we got home the order was not what we thought it was. So we called immediately, and of course no one answered. So we drove back and had a bickering fest with the manager and the associate that took the order. The associate argued, that they clearly explained what we ordered and this was not the case. We ordered, paid, got our food and left. They literally argued and even the cook yelled from the back, stating that the associate who processed our order clearly explained the order. My husband and I both were in shock at the unprofessionalism that we experienced tonight. If I could give them no stars I would. For a manager to argue and not even try to accommodate us. We ended up having to pay again to get the fish we wanted from our first ordered. The managers excuse was, I wasn’t here so I don’t know. That’s not an excuse, the correct way is to at least first apologize and try and accommodate us to the best of their ability. I’m embarrassed for this stores GM, to have a manager and associates that treat customers that way. Our business will no longer be with this store.

The customer service here is horrible… The food was cold try to return my food and they told me no I thought you bought food from hard earned money that you work I guess you can only get what they want to give you.

This Resteraunt is ok. My food arrived on time and was palatable. The décor was uninteresting to say the least, but the real problem I have with this Resteraunt is the name. I mean come on! We all know D is no captain!

Five stars for the service, courteous and friendly folks that worked at this location. Greeted with a smile, brief friendly chat of how I was doing, accomodable with my requests for multiple sauces, and meanwhile the place was pretty busy.
It’s fast-​food seafood. Think about Long John Silver’s… in fact it reminded me everything I ever remembered growing up that was Long John Silver except for the ocean murals on the wall and a pirate hanging out somewhere.
The fish tasted fresh, the way they crisped/​fried the batter was awesome. Everything was light, airy, crispy, and tasted fresh. The batter mix at the bottom was a great addition. The hushpuppies, dare me if I say, were the best I had ever. It was super soft in the inside and nicely fried on the outside. Just the right amount of crunch where you wouldn’t cut your gums in your mouth.
The Chicken Crispers were my least favorite. I still think Long John Silver’s (LJS) Chicken Planks were better. Oh and I’m comparing this against other fast-​food Seafood joint’s like Arthur Treacher’s and LJS.
The corn on the cob was pretty sweet, fresh, and hot. I drizzled it with butter once I got home. The fried okra was also fresh and went great with the ketchup.
The condiments such as tartar sauce and cocktail sauce were fine. The malt vinegar was ok. I still prefer the Heinz brand.
Anyways, I’d definitely go back. This beats having to drive out to god knows where to find a LJS since most of them shut down. Believe it or not this is the only one that is in Houston according to their website as many of their own locations also shut down. Maybe it was due to the Cod Wars but I thought that was in the 70’s. Well in the end it’s good to see this is still doing well since many seafood chain venues have all suffered immensely in the past decade due to low sales and less marketing support among other factors.
Sorry for the rant but enjoy the food.

this place doesn’t disappoint me i usually get the seafood platter is so good. Usually my family orders for family of 4 to go. everyone is so nice to me even went to B. F Terry high school with some of them. I love eating there Seafood is always made to order and very hot and friendly staff & franchise owners.

Great tasting food! We need more of these in Houston. I always have the 2 piece fish and popcorn when I come here. Prices are reasonable and staff is nice.

What to say… Looks like a dive because it is a dive. One that I wont frequent but if I am in the mood for fish I will come to Captain D’s. The people were friendly and accommodating.
Shrimp I have had better probably best to pass on it less you like low quality shrimp. I know I wont order it again. Same goes with there country battered fish. Seemed like a corn meal batter but I did not like it one bit. There regular batter is very good.
Fries well not to bad about on par with a Long John Silvers. In fact the food seems like a Long John’s knock off.
Cooking fish is an art form that eludes me and also this place as well. there is a very fine line between under cooked, cooked to perfection and over cooked. Under cooked fish is easy to spot its fleshy and not very hot. Cooked to perfection will always be white and flaky. Over cooked fish will not be white and flaky but it will be translucent and very hot it turns this way because the fish gets steamed in its batter and thus is mushy. 6 out of 7 pieces I got where over cooked and 1 was cooked perfect.
That being said I would still return when I am craving Long Johns because I am not willing to drive to a Long John’s.

How do you rate a fast food fish place? Do you compare it to a nice fish restaurant? I didn’t expect much, and I wasn’t disappointed… According to my expectations that is, which again, wasn’t high.
We got a family platter that included; hush puppies, fries, stuffed crab, fries shrimp, cold slaw and fried cod. It was like everything was sitting under a heating lamp for a while, which it probably was.
Hint: anywhere that has fried everything… Yeah, stay away.
But hey! It was cheap!

Kinda funky smell when you first walk in, but the food is yummy, it reminds me a lot of Long John Silvers! We had a three piece fish meal battered with fries and a side of awesome okra! The store needs a paint job inside and out. I would definitely come back in the future.