Bed Bath & Beyond

Let me start off by saying I love Bed Bath & Beyond… BUT after my experience the other day I’m not too pleased.
So I go in to use my hundred dollars worth of gift cards on a carpet cleaner that I had on my wedding registry.
There must have been a cashier that was new that rang me up.
I had to keep an eye on what she was doing because she forgot she had to manually input on my clearance items I bought…
I had a coupon for 20% off my (entire purchase) NOT 20% off 1 item!!!
So after looking at my total of $ 400 I asked her why it was so much… first of all she only took 20% off of one item not my entire order like she was supposed to.
second instead of deducting $ 100 dollars worth of gift cards!
she rang them up as if I was buying them!!!
So when I go to redeem my gift cards she ring them up as if I was buying them!!!
Took three managers and about a half hour to correct this and then there’s man of standing in line and they were almost implying as if I was trying to scam them and get free gift cards or something.
I’m standing there with $ 300 cash in my hand and I really took insult to them honestly thinking that I am that low to try to rip your sorry excuse for an establishment off.
And by the way… if it wasn’t for the gift cards I received from there I would have bought my carpet cleaner somewhere else.
Not too happy.
Just so you know for future Shoppers always check your receipt because they don’t always ring your items up the way they should be…

This place has a good mix of items for men and women. Employees are helpful for the most part and always walking around. Prices aren’t too high or too low… some items can (and should) be lower for what they offer, but oh well.
One drawback is the setup. You basically walk in a big circle as you grab your items. I know a lot of the BB&B stores are like this, but if you forget to grab something on the other end of the store, you are screwed! You have to walk all the way around, grab it, then walk all the way around again to pay. The ultimate optimist would call that good exercise, but I just call it a minor inconvenience.
Big parking lot, though. Also some cool gadgets inside. You can also find many coupons for this place in newspaper ads and the like.

Was in here looking for an alarm clock & some deodorant .
I was greeted & acknowledged by no less than 6 clerks as I walked the store
Several offered me personal guided attention
One to two pointed me in the right direction.
The clock selection ran the gamut from $ 7 -$ 60
A $ 12 Timex met my needs
The deodorant Secret was a decent price in the 2 pack $ 4.99
plus the joy of having several 20% off coupons that they always honor made my day.
My cashier was very efficient & kind
This visit was also nice as I had a $ 100 rewards credit card for referring EMPIRE CARPETS TODAY, which I promptly bought restaurant gift cards for my wallet.

Great place to register! I had a lot of help from this one man… I forget his name but he offered lots of great advice with kitchen appliances and went above and BEYOND to offer his expert advice and I highly recommend registering here because they are great with returns and they offer a day for all brides to come in to receive 20% off all remaining items from your registry. I’m extremely satisfied with the services and quality of items I received from the Roseville BBB!

Always use your 20% off coupons. The wedding registry makes it easy to shop for your shower gifts. it’s amazing just how many different types of items they carry in the store. I wanted to buy a suitcase for a wedding shower. It was on her registry. It was one of their items that had to be mailed to me by the vendor. They gave me this huge purple bag to wrap the thing in when it came, too. No snafu’s. It arrived in plenty of time and fit right into the bag. Saved me a LOT on wrapping paper. They even gave me a purple ribbon to tie onto the bag. Now that’s service. Loved the experience.

They have everything. And then some. In ten different variations, stacked sky high. You’re barraged with boxes, colors, shapes. Doo-​dads you already have are put to shame by reborn, slicker versions… natural woodgrain, stainless steel, pseudo euro 50’s green. You begin to wander, realizing things are being presented to you in twisty, turny modules. Completing the ant farm effect, the aisles are super narrow. Fellow ants become an annoyance in these jampacked environs, subtle games of chicken commence.
Here and there are screens playing infomercial type communiques of look how great. Also background music. There is not enough room to comfortably shop with a cart in front of me. The corners of it bang against things, I have to leave it at times to squeeze around and shop. Stock is displayed right up to the ceiling, surrounding you with more. You feel very small. MORE. Not one utensil holder, THIRTY. A whole aisle of ‘em. What?
Of course, this excess of sight and sound is very deliberate, and in my opinion meant to sweep you up into buying mode and distract you from the prices. In a way it’s fun to feel like you’re floating in a sea of fun-​looking home goods that of course you could use, all at your fingertips… but convenience like this comes at quite a price.
The employees were friendly and fun, and it’s certainly upbeat. There were some clearance areas, but most markdowns I saw weren’t much less than the very premium regular prices. On a whim, I went next door to Kroger and sauntered down the kitchen utensil aisle, comparing. And while Kroger blew them away price-​wise for the exact products, BB&B gives you «the experience». A mini adventure of sorts. Is it worth it?

I waited six minutes for a person to look for a gift I’d not found. A different person came and re-​answered the phone. After 5.58 min the person came back and hung up the phone. A bad experience for sure.

This store is a nice place to get bathroom and kitchen stuff. Always the best and greatest brands out there. Prices aren’t bad for the name you are buying. I pretty much live here and Home Depot when I get stuff for my house. It’s a must check out place if you are redoing a kitchen or a bathroom.

Best BB&B location in Michigan. It’s one of only two (Novi is the other) that carries makeup and skin care items.
If you have a person who’s hard to buy for — walk around BBB. You’ll find something for everyone. You’ll find stuff you didn’t even know you needed! (why yes, I do need a special ice cube tray that makes narrow ice cubes to put in water bottles!)
Staff is always friendly. They are really busy during the weekends and the lines tend to get long so plan accordingly.

This is, by far, the best BB&B in the area. The employees are helpful (and plentiful — every time I’ve needed one I’ve found one nearby), the items well stocked, and best of all is the section I’ve dubbed the «Beyond» — lots of drug-​store brand cosmetics, hair dye, toothpaste and more. It’s like a drug store in an already great store.
The best part is that the prices are right in line with what they should be — a couple of dollars cheaper than CVS for the pressed powder I use, even. Even better, I you can use the BB&B 20% off coupons on those items, making it significantly cheaper than anywhere else.
BB&B seems to get a bad rep for being «expensive», but I’ve found that far from the case, even without taking into account the never expiring coupons. PVC-​free basic shower curtains at Kmart or Meijer are around $ 15 — I got a thicker weight one here for $ 10, even without taking into account the coupon.
The employees didn’t even bat an eye when I came in with my receipt from items purchased online at BB&B and handed them coupons for the items — I was offered the choice of cash back or applying it to the items I was buying.
Other locations I’ve been to in the area either didn’t have the «Beyond» or were cluttered, dirty and had unhelpful/​nonexistent employees. Even if I had to pass by other locations, I’d head to this one first.

This BBB definitely took care of all my needs. I went in the store to find a gift of the registry and it wasn’t in stock. So the lady at the bridal registry in the back of the store really helped me out. She found the item online, ordered it, took my 20% off coupon for me, had it wrapped, got a gift card included, and shipped to my house! I received my package about a week later and now it is ready to go to my bridal shower. It couldn’t have gotten any easier even if it was in the store.
The customer was great, like always at BBB. The employees always seem happy, and always seem to be around.
This location is closet to me so I tend to go to it often. You can find anything in this store! And since they accept the 20% coupons for every single item and never care about the expiration dates on them it keeps the customers happy.
This store is huge and is well stocked… stop in for all your BBB needs!