Midas / SpeeDee Oil Change

Fast and friendly. I will for sure come back for my next oil change.

I started going here for oil changes about a year ago when I moved here. The staff is knowledgeable, polite, and energetic. The lady that works there, I believe her name is Ariel, was very helpful and knowledgeable when she was describing the report after my oil change. They only recommend things that my car NEEDS which is sometimes rare among mechanics. I would highly recommend anyone to go here.

Very happy with the work they did on my 1995 Toyota Landcruiser. I explained what was going on with my brakes (or lack of brakes). They diagnose it on the spot and had the part within hours and I was back on the road. Very professional and knowledgeable.
My brakes feel better than they ever have!!!
Thanks David!

I came in to clear up my «check engine» light so I could pass my smog test. I paid the diagnosis fee of $ 110 and was told I needed a new catalytic converter and oxygen sensors for $ 1480. After these services, I was told to drive the car 100 miles for the car’s computer to remove the «check engine» message even though the light had gone off.
I drove for 150 miles and the light came back on. I went back to Midas for them to fix the issue, but they said I’d need to pay another diagnosis fee because the light was on for a different issue than before. I was angry because they hadn’t fixed my «check engine» issue thoroughly enough for the light to stay off and they wanted another diagnosis fee.
I took my car to a different, non-​Midas shop for them to determine the issue, and without any further work or diagnosis fees the car passed smog.
I filed a formal complaint to the California Bureau of Automotive Repair (BAR) because I felt Midas had taken advantage of me when they demanded a second diagnosis fee. The BAR rep reviewed my documents and visited the Midas location. Midas agreed to offer me a refund for the oxygen sensors and work on the car for free at a sister location to remove the «check engine» light.
I will not ever take my car to any Midas, but I do appreciate that they gave me a partial refund and the additional service (although this is thanks to the BAR involvement).

I am SO impressed by the outstanding service I have received at Midas today! I just had to write a review right away. I went in for a simple oil change, I was greeted by the very courteous owner, Matt. They were able to take my truck in very quickly, even without an appointment. The waiting area is very clean, comfortable, and child friendly. My son Lucas enjoyed it very much. After a short wait, a technician let me know that my truck was all finished and he had even gone the extra mile by replacing my tag lights, free of charge! I would highly recommend Midas on Foothills Blvd. to any of my friends or family!

The usual oil change hucksters. Poor customer service and lack of interpersonal communication skills. Steer clear. Filthy in the customer area.

David was very polite, courteous and helpful. He’s like the dad I never had (lol).
I went here for an oil change. I work nearby so I just dropped off my car. The oil change was done by noon, fulfilling the ETC. They called me right away and told me that my car is ready, but there’s something wrong with my brake lights. They fixed it as well and it took an extra hour. I wasn’t in a hurry cause I don’t leave work until after 4 pm. I just grabbed my car around 1 – 1:30pm during my lunch break.
Free tire rotation is included in the service.
The only reason why I left 1 star off is because when I got my car, the steering wheel, hand brake and shifter were dirty. Other than that, this location is great! Thanks Midas — Foothills!

If I could, I’d leave no star. Went in 10 min early to my 1pm appointment, when we called the day before they said they were WIDE OPEN at 1… So we schedule an oil change and a brake inspection. After an unusually long front brake inspection (hour +15) Found out I needed new front rotors and 1 new front brake. Tire rotation was supposed to be included. we stupidly agreed to your Jacked up prices. I will accept that we should have walked away at that point. No one told us it was gonna take all day to do what I believe to be a pretty easy job. They watched us sitting there and when I asked how much longer it would take since we had already sat there for 2 hours, dude (short red faced guy) tells me 30 – 45 min more and gives the excuse that the inspection takes an hour. What kind of inspection are you guys doing to my 2 front brakes that takes a whole damn hour??? Excuses infuriate me. You could have told me in the first place that it was going to be a while and we would have gone to lunch. But we waited over 3 hours. When I finally get my damn car back I can clearly see that my tires were not rotated. Which is weird cause the whole time I could see all 4 tires off my car when it was on the risers. I tell one of your guys that it wasn’t done and he says it was. So I tell him to come outside and check because they were clearly not. He pleads that «it’s hard to tell». Ummmm excuse me, I may be a woman, but I’m not a dumb broad. I can tell that my tires have not been rotated when my front ones are worn and my backs are still brand new. Don’t treat me like I’m an idiot to cover your ass. So he asks me if I want them to do it it’ll take him about 15 min. I’m like well yeah? I didn’t just pay you guys almost 500 so you can not do your job. So he does the rotation and now my car pulls hard to the right. I call and say I’m coming back for a FREE alignment cause you guys messed my car up and he says it’s probably from my tires being rotated and to bring it back and they will ale it right. He apologized on the phone and said he was sorry it took so long today and that tomorrow they would take care of me.
So I return the next day and the same short red faced dude checks my car out. He says I have directional tires and that he put the tires back the way they first were. I did not know I bought those. I was told by your employee that I did NOT need to rotate my tires EVER. I restated that back to him because to me, that sounds sketchy. He reassured me that I should just continue to drive them until I needed new tires. THIS IS NOT ONLY DANGEROUS TO ME BUT TO OTHERS (strangers, family, friends and most importantly my dog) how are you gonna tell me to NEVER rotate my tires? Obviously you don’t need much education on cars or real life to acquire a job at Midas. This is ridiculous. So as confused as I am.
I drive off, car still pulls to the right. But I am not going to go back to this «shop» because frankly I am scared for my life to be in others hands who have not the slightest knowledge of how important it is to rotate tires.
On my way home I decide to stop at Americas tire store (where I bought my tires) because I wanted to get down to the bottom of my tires. They notify me I ABSOLUTELY DO NOT HAVE DIRECTIONAL TIRES AND THAT THEY ABSOLUTELY DO NEED TO BE ROTATED. EVEN IF I DID HAVE DIRECTIONAL TIRES THEY GET ROTATED VERTICALLY NOT HORIZONTALLY, all it takes is a quick google search to figure that one out.
I want my cars alignment fixed. You guys did a shitty expensive job and I am not a happy customer.
Looking forward to your Reply.

Wow. These guys are some experts let me tell you. It took them over 3 hours to change the front brakes WHEN I HAD AN APPOINTMENT. And they never bothered to tell me it was going to take that long until I was already waiting for 2 hours in their lobby. They were supposed to rotate the tires, they didnt, said they did and when they came out to look realized THEY DIDNT and I had to wait for another 15 minutes for them to, finish. When we drive away the car pulls hard to the right all of the sudden so he says bring it back tomorrow. Turns out we have directional tires and you are only supposed to rotate them vertically, but they said I shouldn’t rotate the tires at all! That is safety 101 all tires are supposed to be rotated, just some only vertically, horizontally etc. Not to mention I was over charged about 100 dollars after doing some research. STAY AWAY FROM THESE MONEY GOUGING CLOWNS.

Ridiculous. Best describes our most recent and Final, visit to Midas on Foothills blvd in Roseville. I do not want a «PM» from them to «discuss my experience» because we already had that conversation 30 seconds before i refused to pay for some conveniently found, new problem and asked that my wife’s car be returned to me. Car was brought in @ 8am Thursday for an AC inspection/​refill+ oil change. We were told it would be done before noon and estimated @ $ 100-​$ 200, by 1pm and no call I called them who then said he would call back. On call back, price went up $ 60 for full diagnosis due to refill not correcting AC problem, told they would call back soon. At 5pm and no call back, I called and was told it was now over $ 600 to repair. I said ok, wife needed it back ASAP and again was told it would be done by noon. The next day, by 5pm no contact from them whatsoever and I had to call. They said it was done, so I paid and wife picked her car up. She drove a quarter mile and realized the AC still didn’t work. I called them immediately, no apologies given just told to bring it back tomorrow. I brought it back the next morning, waited for 2 hours and was then told it needed $ 400 in additional work. This is the point where I explained my unhappiness and skepticism of the entire situation and all i got was a blank stare. No apologetic attitude, not even an explanation on why it took 3 days to NOT repair the car.
The suspect portion is that after refusing to pay more for some magical part, I got into the car and drove away and THE AC WAS WORKING FANTASTICALLY!!! One educated guess would be that when I brought it back they realized they hadn’t correctly repaired it the first time and instead of admitting it, they could place blame elsewhere and make some extra $$$$. And if that wasn’t the case, then bottom line is they charged me $ 600+, returned the car still broken while telling me it was fixed and giving me the paperwork.
Apologies for the long review but it was a long inconvenience and if someone is taking my money to provide a service I expect that service, not an excuse. My wife’s entire family has used this Midas for many many years, 5 cars all service/​repairs. That ended today.

I’m not from Roseville and I brought my car in to get an oil change. Jack was very pleasant, friendly and knowledgable… It took maybe an hour and I brought it in on a Friday afternoon… Lastly, the price was very reasonable. Thank you. I will definately be back if I’m in the area again…

I used to like this Midas location. The help is great ant they service your vehicle quickly. Last week I had to replace the brakes on my car. I took 2 rotors in to be turned. I was surprised by the price, $ 33 per rotor, to have them turned. I commented and asked if that was really competative. I was assured it was. I paid, repaired the front brakes and removed the back. I called Franklin Family Automotive on Douglas Blvd and was told it would cost me $ 12.50 per rotor. Now I’m embarrassed because I was snookered!!! It should be obvious how the story goes from here.

This is the only place I will ever take my truck, from here on out.
I took a stab in the dark and brought my truck in because it was close to my work.
I brought it in on my lunch, just needed an oil change and a few other service checks.
The guy at the front desk was super nice and respectful.
Customer service was awesome.
They let me drop it off and pick it up after work.
They did not charge me an arm and a leg, or try to tell me that my truck had 50,000 things wrong with it just to try to make an extra couple bucks off of me.
Also — I have to say, I didn’t feel disrespected whatsoever. and Ladies, I’m sure you know how it is to go into a shop and have the guys talk down to you because «you’re a woman and don’t know anything about cars» This was the first place I have taken my vehicle that I felt they genuinely cared and wanted me to leave happy.
I am now and forever will be faithful to this store and I highly recommend them!
If you guys read this, thank you all for your help!
–a very happy customer

Guys at the front counter are very nice. However, you should expect to be waiting a VERY, VERY long time for almost any service. I waited 5 hours total for a job that should have taken an hour at the most. This was on a weekday and showed up with an appointment when the shop opened. Also management needs to clean their office, a messy office is never a good sign at a shop.

VERY DISAPPOINTED!!! Very nice people, Steve is helpful but this shop is very disorganized!!! IF you are in a hurry don’t go there!!! There is nothing speedee about Speedee OIl!!! No oil change reminder sticker, did not vacuum, greasy hand prints on my hood edge… bad!!! Read Below!!!
2.5 hour long wait! Was told a half hour! I recently purchased a 2004 Tacoma and thru Carfax learned that the Tacoma had been serviced at the Speedee on Sunrise for 7 years, after reading the reviews on the Sunrise store I did NOT want to give them my business. Keep in mind I’ve been a customer of Jiffy Lube for 15 years but since moving to Roseville wanted to find something closer to my home. So I decided after speaking to Steve that I would try the Foothills Blvd location! Big Mistake!!!
I called and spoke to Steve and he was very helpful and even looked up my new used Tacoma in his system but didn’t find it because the speedee stores are not all interlinked via computer.
Long Story short, I expressed I had just moved here in June and wanted a new service home and had tried Jiffy Lube once in Rocklin and they didn’t even vacuum or clean the windows and I was frustrated.
Steve
assured me I would have great service and would be in and out quickly…
Ba ha ha ha !!!
Now the bad part: It took 2.5 hours for a oil change and tire rotation… I litterally, out of curiosity set my smart phone stiop watch when he started !!!
I expressed several times I had to be somewhere at 1:00pm and was told there working on it. So at one point I went out toward the shop and my truck was just sitting there!!! No one working on it. I asked Steve what was up only to find out it had been sitting for 20 minutes done and waiting for customer approval on the air filter… otherwise was done!!! I asked what was up??? He stated you see how crazy busy I am with just me up at the counter… which was true, he was very busy and overwhelmed…
Long story short, Awesome customer service, great people, lousy performance on the shop and management.
when I went to leave there was no oil change reminder sticker, it had not been vacuumed, there were dirty greasy hand prints on my new used Tacoma!!!
Very disappointed!!! So… back to Jiffy Lube !!!
At least there I will get in and out under an hour… LOL
Another disappointment was that I was quoted $ 236 to replace 3 drivebelts and one was only a few months old… went to another shop on vernon and it was less than $ 125 for the two that needed to be done… Be careful!!!

Had my Prius oil changed a few weeks ago. Noticed that my MPG rating was averaging 40MPH (yeh.i know that is pretty good for a normal non hybrid car), but I average between 45 – 47. Kept driving it, and kept resetting the calculations…
I was thinking. has to do something with my tires. checked it today and all 4 tires were either 28 – 30 psi. WTF??? My tire rating maxes at 44, which means my tires should be at 40 – 42.
Son of a bitch! I’m not going back here.
Also — i noticed that when I pulled out my cabin filter that it was scrunched up like a fan and the amount of dust was collected in a poor way. When you fan it out a portion was super clean.
These guys are morons.
There goes that convenience factor for me… need a new shop. Anyone have recommendations around this area???

Absolutely the worst customer service I’ve ever seen! Started online filling out all pertinent information including name, address, vehicle info and secured am appointment to get a simple oil change. Received an email confirmation from the shop itself confirming info received and assigning an appointment time. Showed up and front desk clerk was too busy chit chatting to acknowledge customers, had no info that was previously completed and was just an overall anti customer service environment. Left without getting oil changed.

These were the nicest people ever and they really didn’t have to help me out at all:
My husband had my oil changed at a Meineke in Sac. For some reason, I thought it was a Midas and, when I noticed my oil leaking, I called them instead. The Midas in Sac couldn’t find me, but apparently the gentleman who owns that Midas also owns the one in Roseville (where we live) and he told us to go in and they would take a look and help me out (even though he couldn’t find me in their system, OBVIOUSLY!).
When I came in, even though we discovered I had been to a Meineke, they checked what was going on, figured out that the oil thing wasn’t screwed on right or something, fixed it and DIDN’T CHARGE ME A PENNY!
LONG STORY SHORT: This is my new oil change place.
Also… my 7 year old really enjoyed himself playing with their Star Wars toys.

First, I called and talked to David to inquire if they can remove the nail from one of my tire. When I asked him how much it will cost me, he said «it’s free». I really didn’t believed him but I went ahead and brought my car.
They took care of my car as soon as I walked in the office. The waiting area has a corner where kids can play. It was a big help for me because I had my 2 year old son with me at that time.
Thirty to forty five minutes later, my car is done. The mechanic gave me my key with a smile, for free, no charge. Its unbelievable! I feel blessed today.

I have come here to get my oil changed ever since I moved to Roseville a few years ago, and keep coming back here even though I’ve moved out of the area.
Everyone I have come in contact with is always super nice and helpful. Chris and Brandon at the front desk are great. They seem to really know what they are talking about, and are genuine when they recommend a particular service. Sure, they also try to sell you things but you get that anywhere. I didn’t get the impression that they were trying to sell me anything I didn’t need, just items that they recommended or were recommended by the dealer.
The building is nice inside and out, they have a tv, complimentary water and soda, comfy chairs and magazines to read. The shop came under new management /​ownership maybe a year ago, and I have had no problems since.
Smog checks are around the back of the building, last two bays, by a guy named Mohammed. I haven’t had one done here yet, but heard about it as I was sitting in the waiting room waiting for my car to be ready after having its oil changed.
I took off some stars because I had to wait… Not one hour, but TWO hours for my car to be done. I even had an appointment! I think anything an hour or less is OK, but anything over that it too much.
Check online before you go, they usually have coupons!