Priority Carpet & Tile Cleaning

My husband checked Angie’s list and found this company. They had great reviews so he hired them to clean our two long sofas and ottoman. The gentleman came and did an awesome job. He was very friendly and professional. Was very thorough and was explaining all our options. Would definitely hire them again and recommend this company to friends, family and neighbors.

Excellent company & reasonably priced. Came back a couple months later (for free!) when I spilt a can of paint down my carpeted stairs. Worked out the stains for about 45 minutes & you can hardly see anything. I will use them again!

This is the second time that I’ve had Priority clean my carpets. As usual Ron did an excellent job. There is one large area on our family room carpet that was badly stained when a roaster full of turkey gravy was spilled. A carpet cleaning company before Priority wasn’t able to remove the stain.
Ron spent extra time and removed the stain. He also sprayed a carpet protector in highly used areas which no one had ever done before.
I highly recommend Priority.

Ron made my carpets look amazing after not being cleaned for 3 years. He was extremely friendly and great with my son who wanted to watch. And he does grout and it is worth every penny it looks amazing. Thank you.

Had Ron out to clean my 2,400 sq ft home last week. He arrived on time, was very professional and gave recommendations on what would be best for my specific flooring; honest advice without pushy up-​selling. Ron did the entire job quickly and thoroughly. Plus, he had a «whole house» special which was an amazing deal. Would definitely use him again!

i had waited to write this review until a problem I had with this company was resolved, but apparently priority carpet does not like to resolve customer concerns amicably.
i purchased a carpet cleaning through groupon, and had an appointment scheduled for last thursday. on the morning of the appointment (about 30 minutes prior to the appointment, and a day after we had moved all of the furniture from the carpeted areas), priority called to cancel. when i asked why (i’m not in the carpet cleaning industry so i had no idea how exterior rain affected interior cleaning), the technician (ron/​rob) stated it was because it was raining, and customers don’t usually like to have wet equipment dragged through their home. fair enough. but when i asked why they couldn’t have called earlier to give us a heads up as to cancelling or the possibility of cancellation, ron/​rob got aggressive and said it was because they’re not psychic and couldn’t predict the weather. that was confusing. i knew it was going to be raining that week (no, i’m not psychic, but i watch a little thing called the weather report), so i didn’ t understand why they couldn’t give their customers some kind of warning.
instead of explaining the situation, ron/​rob told someone on his end «she’s insisting on the cleaning» and then told me «never mind, i’ll head over» and hung up on me. i called him back to let him know it wasn’t necessary, but he never responded (i called him 3 times and left 2 voicemails). i also called the office and left 2 messages.
i didn’t get a call from the office until 6 days later. and then, it was a woman (jessica) who basically berated me, calling me rude, and that they weren’t going to damage thousands of dollars worth of their equipment to clean my carpet in the rain. lady, no one asked you to do that. all i was asking for was an explanation. she also admitted that her tech was rude because i was rude first. i don’t believe that’s the case, but even if that was true, i definitely don’t want to do business with a company who thinks it’s ok to yell at a customer and hang up in the middle of a conversation on two separate occasions.

I had a Groupon Coupon to get my 1,500 sq foot home cleaned and thought to use it before it expired.
They came in this morning. (husband and wife team) I’m guessing.
The carpets are clean but they are still soaking wet. Its been over 3 hours and were not able to move anything back onto the floor, yet alone walk on the carpets without having to wipe our feet after. I’ve had my carpets done MANY times before and NEVER has it taken this long to get the carpets somewhat dry. Its a bit of an inconvenience to have to drag out all the fans & towels to blot and blow the carpets dry.
I personally don’t think their machine is strong enough to pull all the liquid out they put in.

I had a really good experience with this company. They sent out a very helpful person named ron. He did an amazing job. He cleaned my whole house very professionally. I have to say he did an awesome job. Would gladly recommend them to anyone I know. Charged me a hundred bucks to do my whole house. Very competitive price. Called alot of companies and I like this company best.

I had been putting off getting my carpet cleaned for a long long time because of past experiences i’ve had with carpet cleaning companies. I have had people who just didn’t care, looked at the job as a way to be paid and took no pride in it, I’ve had service technicians be disrespectful to me in my own home, be noisy and inconsiderate before, during and after they were done cleaning my carpets. One person even got done cleaning my carpet and then tracked mud back into the house while trying to collect the money I owed them. Nothing but horrible experiences.
I decided to try a company I had heard of a couple times while looking through internet postings, and thank god I did. First off, the person I talked to on the phone was amazingly helpful and just overall a nice person to talk to. We set up the appointment very quickly once I told them what I wanted, and scheduled a courtesy call so I could remember the exact date of the carpet cleaning without having to do anything extra.
The service technician showed up, looking very professional, and was an absolute gentlemen to me and my family. We talked for a little bit, just about frivolous things honestly, and it was nice to see there were actually people like this in the industry. After a few minutes he confirmed the exact cleaning I wanted and started to clean.
The cleaning was absolutely amazing, they got all of the dirt out of my living room and the carpet looked brand new. I actually had friends come over later that night who immediately noticed the difference and asked for their information. They got their carpets cleaned a week or so later and had the same amount of satisfaction as I had with the business. The carpets were already pretty dry when they left, but after about an hour and a half or so it was completely dry and felt VERY soft. A problem I had with past experiences was that the carpets I had cleaned felt very dry after the cleanings, and I would mostly just wish I hadn’t gotten the cleaning in the first place.
Another great thing they did for me came a week or so later. I got a courtesy check from them to make sure my cleaning met my standards, and if I was happy with it. I told them I was very much happy and i would be using them in the future, and I definitely will. Great service all around, there wasn’t even a small detail I would change.

Had two big rooms cleaned by Ron (pretty sure that was his name). Ron was polite, professional and did a great job cleaning carpets that had three years of wear and tear by a couple toddlers. He was able to get 99% of the stains out so we’re back to having a carpet that looks new.

As a real estate professional I need reliable vendors who do great work for a reasonable price. I have been recommending Brian and Priority Carpet and Tile Cleaning to my clients for years and they are so happy with the referral it makes me look good.
I also have been using them in my own home and I couldn’t be happier with the results, the price or the professionalism.