Shane Co.

My husband bought my engagement ring and wedding band here 13 years ago. They have always been great about resizing and cleaning. We went tonight to browse at anniversary bands but due to the curve in my ring it just wasn’t really going to work. We ended up looking at new settings that I could transfer my diamond into and gemstones to place in my old wedding ring setting so I could keep it. We were assisted by Matt and another associate who were very helpful, patient and knowledgable. What’s so nice is they don’t work in commission so there is no hidden agenda and I really felt I could get an honest opinion and answers to my questions. Matt brought out multiple things from the back that he thought I might like and even got loose gems and diamonds out to place in the setting just so I could see what it looked like. We ended up making a purchase and I couldn’t be happier! I highly recommend!

There is no fathomable way my wife of 10 years and I could ever be happier with the service and ring we designed with the help of Ryan and the Shane Co Team. We went in late last week to just look at rings for our 10 year Anniversary for my wife. Ryan greeted us, worked very well with us in figuring out which direction to go. What’s also amazing is that with his guidance we ended up going the complete opposite of what we thought we would. When all is said and done we ended up with the absolutely perfect ring, with phenomenally amazing service. At no time did we feel any stress or pressure. Thank you again Ryan for providing us with such a memorable and happy experience. You now have customers that will come back for sure.

Love Shane Co! So happy to have found such a great company who knows their stuff. Great service, fast and reliable!

My fiancé purchased my engagement ring from Shane Co after he heard that this is the go to place for rings. I am obsessed with my ring. The perfect cut and amazing setting that my fiancé customized himself. Came in here 3 times over the past couple months to look for a wedding band for my fiancé. During the time I was looking, I had my ring cleaned. They always do an amazing job. I was looking into the men’s cobalt rings but unfortunately the one I loved, was discontinued =/​Overall, great workers and amazing rings. Come here first and you won’t have to go anywhere else.

Pro:
Quick service
Lifetime warranty
Friendly rep (at least ½)
Con:
Received wedding band back in disappointing condition with a visible hole and blemishes where it was cut resized.
Will bring it back for refund.
This is the third and last item I’ll purchase here.

From the time my husband bought my engagement ring in 2014 to this day they have taken care of us. We’ve bought my wedding band, my husbands wedding band, my pearl earrings and necklace all from here and we plan to continue purchasing all our jewelry needs in the future from here. Always great service when we come in. Their lifetime cleaning and resizing warranty is included with every jewelry you purchase. Only thing that bothers me is that they constantly remind you that they don’t work on commission. Other then that. Great!
Oh and they have a great coffee station for their customers.

I had wonderful customer service when I purchased my soon to be husbands ring, but when I received a hand written note from the sales rep it made me have the need to write this review.
Sales rep, Shayla was an absolute delight! Not only was she so helpful and patient with helping me decide which ring route to go, but she also noticed my 4 year old was getting antsy and offered her a Shane Co pad and pen to let her draw. Then she let her take it home with her.
Thank you Shayla for your wonderful customer service. We will be lifelong Shane Co customers!

My soon to be fiancé and I came to Shane Co. to begin our search for the perfect engagement ring for me (better to be surprised with when and where rather than what). We were both blown out of the water by the experience we received not just by the gal helping us, but by everyone in the store. They were all very knowledgeable, extremely helpful and made our experience memorable. Lauren was our helper and she stopped at nothing to get us exactly what we were looking for in our price range. She was patient with us both times that we came in. She pulled out almost every ring from the case just to be sure I had found «the one». She also could have taught a class on diamonds, she knew her stuff!
Note: these guys do not work on commission, they are truly there to help you find the perfect ring in a price range you are COMFORTABLE in. They are not pushy what-​so-​ever. I HIGHLY recommend Shane Co. It was truly an unforgettable experience!

The Shane Co experience was exceptional! Their customer service is top notch… and they have a great selection and variety of jewelry! Lauren is AWESOME… she helped me find the perfect ring in no time. She even offered to clean and straighten the band of a ring I was wearing! I highly recommend Shane Co jewelers to anybody shopping for that perfect ring!

Bryan or Brian Hendricks is the man to go to at Shane Co. Lauren is also awesome. My wife and I went in to Shane Co and was greeted and asked if we have been helped yet, by Lauren. Lauren introduced us to Bryan. They have 2 Bryan and a Ryan. But this Bryan is the Happy Tall Bryan, who Chris Martin from Coldplay kind of resembles. Bryan helped us out picking out a diamond. Bryan is an aficiando when it comes to diamond. I found a diamond on Shane Co’s website and told Bryan to bring it in. Within 3 days or so Bryan called back and said that the diamond was in. So, we chose a diamond already but we wanted to compare the two. So we compare the one that we chose at the store and with the one that Bryan brought in from their website and we went ahead and went for the one online. It was a perfect diamond and now I have a happy wife. Thanks Bryan Hendricks or Brian Hendricks. The Tall Happy Bryan!

Amy did such a wonderful job getting me the diamond I wanted! We looked through so much diamonds and she brought out the perfect cuts and clarities that were very well priced. She worked with my budget and I ended up getting everything I wanted without having to settle like at other jewelers. Come here first and go nowhere else if you want jewelry with the best quality and price in town!

I wish I could give this place for than 5 stars. I had an amazing experience with my man. We Walked in and we’re greeted immediately by 3+ people. Erika was the woman that first helped us and I showed her a picture that I saw online that I loved. She showed us something that was way more in our price range and she helped me find something that was perfect. I love that shane co is noncommission so they aren’t forcing you to buy something that isn’t right for you. I also like that the ring comes where you pick a diamond suitable for your budget and the one that you choose. Also jake wants to eventually surprise me so they were super good about hiding when my ring will be ready and I can be surprised. I loved that there selections is so different and really can find a unique ring. After we pick the ring for me we go and pick out a ring for my man. We found one that he was exactly looks for and it’s tough because he works outdoors. After
We pick out his ring we get passed on to tanner. He helps you pick out the ring that is in your budget and also does not blow smoke to get you to buy the best thing. He expressed that he isn’t the one that looks at it everyday; He wants you to be happy with the color and clarity of the ring. I really appreciate the honesty and sticking with our budget. I had excellent customer service and I will forever buy my diamonds here. They made me feel good and comfortable. They also have
Many payment options so you don’t feel overwhelmed by having to pay the whole thing right away. We have never been happier and we are happy that our future started with shane co.

After going to 5 different jewelers looking at engagement rings, my fiancé and I ended up back at Shane Co. And we are 110% happy with our decision. Shane Co. was the only place that actually was upfront with us about the warranty, price and actually took the time to explain various aspects of diamonds (I.e. The 4 C’s). My fiancé ended up surprising me with my dream ring we found at Shane Co., and I could not love it more. Thanks to Shane Co. For making this experience truly easy and fun! I will definitely be recommending Shane Co. for all jewelry purchases.

My husband and I went there for our rings cleaning. Lauren was the person that helped us. She ask us if we want to buy a band, I told her that I’m kinda interested in getting one. Then she really take her time showing us alot of beautiful bands. We purchased one. Then my husband also told her that we may interest in upgrading our diamond later on. She was super patience and ask about our budgets. Then she bought out 3 different diamonds and show me how to check them out. I was really picky on picking a diamond. So she went back and forth getting different kind of diamonds. We end up picking a really nice diamond and bought it on that day. Lauren really have a great customer services and I’m definitely looking for her for my next purchase. Thank you.

One of the best jewelry purchasing experiences of my life. From the moment you walk in, you are greeted and made to feel like family. There is no pressure to purchase and the employees are happy to help anyone at anytime.
Ask your questions… As many as you have… They’re knowledge is great an way better than those mall stores.
You get what you pay for here! The nice thing is if you are buying a ring, you can pick your diamond and mix and match with different settings.
All in all, I’m now a customer for life!

The service was incredible! I am very picky and they had a largest selection of men’s rings. I found and bought my wedding ring. I couldn’t have been happier!

Absolutely second to none in the business. Despite having been a customer of Shane Co in the past, in both Denver and Los Angeles, I admittedly shopped around extensively in the Sacramento area prior to buying my fiancée her engagement ring.
After finally reaching a decision to buy at a well established local competitor, I halted the transaction at the last minute, as something just didn’t feel right. I left the competition with every intent of returning within the hour to finalize the sale, but had a nagging desire to see what Shane Co might have to offer, first.
I was blown away. The service, the selection, the patience. It felt right, and the quality was leaps and bounds ahead of what I had been considering previously. I was helped by two gentlemen. Unfortunately, I don’t recall the name of the first, but the second was Tanner Brannam. After a couple of hours of guiding me towards the perfect diamond, with reassuring expertise and incredible intuition, I was astounded to find out after we had parted ways and the transaction had been completed, that he was the Store Manager.
They are a class act, and Tanner is as much a reflection of the company, as his business and team are of him.

My fiancé bought me the most beautiful engagement ring from here! He knew I loved princess cut diamonds and they customized the ring for him and made it exactly how he wanted it. They were so helpful and never once tried pressuring him into buying. They have free cleanings and will also resize it at no cost! They also have a policy that if any of the stones fall out, they will replace it! Such great service!

It’s been a real pleasure working with the staff at ShaneCo since my fiancé proposed with a gorgeous & unique ring from them. I’ve come in several times to have my engagement ring cleaned, look at additional wedding bands to compliment it, have those rings soldered together and to look at bands for my fiancé himself.
I’ve talked to a several other staff members and each were warm and helpful, but for most of our shopping experience, we’ve worked with Brian and let me just say, he is the nicest, most knowledgable guy. Us not having a clue what we’re looking for or about fine jewelry in general, Brian has been patient, informative and wonderful to work with.
He spent an hour with us yesterday helping us narrow down my fiances band choices and we decided on a gorgeous ring that he’s stoked to wear soon. Considering they don’t work on commission here, having awesome staff that goes above and beyond is definitely appreciated.
And of course, I can’t say enough for my beautiful wedding set. It’s gorgeous and unique and I’m so excited to show them off.
Thanks for all the help Brian & ShaneCo!

I always hear the commercials for Shane. Finally stopped in not long ago. In the lobby area staff greeted us. Coffee station was also available.
Staff was patient and helpful guiding us through rings and diamond education before working with our budget. Staff was friendly and accommodating on the several trips.
It was my intent to surprise my fiancé with the ring so I didn’t buy it right off the bag with her there. She never had a clue that I made separate trips to purchase and pickup the ring.
Good: easy non aggressive approach. Great service and warranty policy. One can trade up diamonds later.
Bad: nothing to date.
Service and quality exceeded my expectations. Most likely a return customer.