The Lash Lounge

Valerie is amazing! She knows her stuff and my eyelashes have never looked better! They are so comfortable on! She is always waiting for me for every appointment! Love her!

DO NOT try and book and appointment with this person. I scheduled my appointment to have my lashes done for my wedding two months before. She cancelled my first appointment and had me reschedule to two days before the wedding. I then received an email three days before saying that she was canceling the appointment AGAIN! Had to scramble to find someone else at the last minute to do them.

Love Love Love my «Drama Queen» lashes. Thank you Valerie for the comfortable setting, good conversation, and the great job you did on my lashes. Will definitely be a return customer.

Valerie does an amazing job she is great I drive all the way from EDH because she is that good

Valerie does a great job on my lashes. I’ve gone to her three times so far and she was always there, on time, and professional. She has great deals on packages. I love that she has online booking– a must for ppl with busy schedules! I’ve gotten several compliments on my lashes and love that I don’t have to wear mascara any more.

Just as many other reviewers have experienced; I too was cancelled on and then stood up at my appointment. I purchased a groupon and scheduled my appointment online for a Thursday. Valerie cancelled it 2 hours before. I immediately called her to reschedule as I needed them by Valentines Day because I was going out of town and she specifically asked if I needed them for Valentines Day and so she scheduled me for the next evening (Friday) at 7pm. I show up and no one is there! I call Valerie twice and she doesn’t answer so I left her two voicemails and then I left at 7:20. I had to make special arrangements to be there and it seems like she doesn’t care about her clients, or maybe new ones, which makes me wonder why she’s even on groupon. And if she responds to this review giving some excuse I won’t believe it, especially because she NEVER called me back. If you don’t like bad reviews Valerie, then show up or at least call — have some decency. I got refunded through groupon, they initially wanted me to work it out with her but I refused as she doesn’t deserve my business. Don’t waste your time trying to get your lashes done here.

I’m sure Valerie does an amazing job if you can get her to show up for an appt. I reluctantly purchased a set of lashes on groupon even after I saw these reviews because I feel like everyone deserves a chance. I was able to schedule an appt 3 weeks out and that day she cancelled with less than 2 hours notice saying she was sick. I had to battle it out with groupon to get a refund because it was past the 3 days. Im not sure if this woman just doesn’t like to work and is flakey or if she has legitimate health issues. Either way, she should not be allowed to be a vendor of groupon and I have escalated this to groupon headquarters to not allow her to be a vendor. Bad business! If I conducted my business like that I would not have any clients. Sorry Valerie but enough excuses. ***in response to Valerie’s reply, she never offered to stay late or come in early so it appears she is speaking about another client she cancelled on last minute or she is blatantly lying. The reviews speak for themselves****

People need to stop complaining about this salon being so «hidden». It’s not that hard to get out of the car and look through a window! Lol! Valerie does an amazing job with eyelash extensions! As soon as you walk through the door, automatically you feel warm and cozy. You follow her to the back, lay down on the soft bed, close your eyes, and relax as she gets going on the extensions. For first timers, I recommend getting the «give me volume» set which gives you the look of longer, fuller eyelashes, but nothing too dramatic. Check out her Groupon :) great deal for an amazing service.

Really wish I would have gotten to actually use their services. The photos look great and clients that actually got through to make an appointment seem satisfied.
I purchased a groupon and called to schedule my appointment shortly after. I left 2 or 3 voicemails over a few days and called several times until I started getting a recording stating, «This caller has chosen not to accept calls». Okay, weird. So I used their online scheduling assistant (Schedulicity) to book an appointment. I had an appointment all setup for 9am that upcoming Saturday (UPDATE: Correction, the appointment was Sunday morning at 9am) morning, and while I was getting ready for the appointment that morning, I received an automated email stating the appointment was cancelled. No explanation, or courtesy call from the business. Sadly, I was forced to contact Groupon, who gave the business two days to respond to their inquiry on my behalf, and apparently that didn’t happen, because I received a refund.
I was SO looking forward to getting my lashes done for the first time, by what seemed to be a reputable, quality salon; but unfortunately, that did not happen. Very disappointed.

Horrible. I bought a groupon and scheduled an appointment using Lash Lounge’s appointment scheduler. I showed up to the place and it was closed, even though the hours are supposedly 8am-​8pm? I tried calling the number listed and I got «the subscriber has chosen not to accept calls/​messages» WTF? I waited for 25 minutes, still no one. The salon next door told me I wasn’t the only one stood up!

I did forget to mention that the salon next door said this happens all the time, people come in looking for the lash lounge. They also said there have been multiple people come in getting stood up just like I was. I was able to contact Groupon and get a refund. I did politely text the owner because I didn’t know what to believe. There I was getting stood up for something I was excited about. She also said she would contact me in 2 – 3 days, that didn’t happen.

Valerie does a fabulous job with my lashes! I have the 2D and I have a fill every 3 weeks. This is summer indulgence but it has been worth every penny! Monica

Valerie is simply the best! She is very accommodating and great at what she does. I found her about a year ago on Groupon and I was hooked ever since. I highly recommend her services.

Valerie is THE BEST! I cannot say enough about Valerie. I found her via Groupon over a year ago and have loved her ever since. She is beautiful both inside and out. Not to be vain, but who trusts an esthetician with their face if they don’t put any effort into their own selves, right?! Valerie has years of experience as an esthetician and professional business owner. She offers online scheduling which is both fantastic and extremely convenient. Valerie’s schedule fills up really fast, but she’s always willing to squeeze me in or work around my schedule. Whenever I see her, I’m totally relaxed and never disappointed. We either talk the whole time or I fall asleep and wake up refreshed with beautiful lashes! She’s informative about aftercare and prolonging the life of your extensions. Valerie is extremely meticulous and her work and work ethic is flawless. I highly recommend her to all of my friends and colleagues and I receive compliments (even from completely random strangers) wherever I go. If you love being pampered and love the look and convenience of lash extensions, go see Valerie!

Valerie is awesome! She is very friendly and dose great work. I will only go to Valerie for my eyelash extensions. She is the BEST! I LOVE my eyelash extensions!

I love the location, it’s very quaint and laid back :). And Valerie does a wonderful job, she has great packages, great skill and she’s enjoyable to be around. Get so many compliments on my lashes too! And it saves me soooo much time not having to worry about mascara :)! I even got a compliment from an instructor of my workout class who also does lashes and is an esthetician as well and she said whoever does my lashes does a great job :)! Not to mention my friend goes to her and her lashes looked so great she referred me to Valerie… thanks Ashley !

I love going to see Val! I purchased a Groupon back in April of this year, she does such a great job that I’ve kept them ever since. The price and deals she offers year round with the quality of work is unbeatable. I’m constantly being complimented for my lashes and most people have no idea they aren’t real! It’s perfect, dramatic enough to notice but you’re not leaving there looking like a drag queen. I enjoy my sessions with Val, sometimes we talk the whole time or sometimes I just fall asleep, either way it’s always relaxing and I’m know I’m leaving with some awesome lashes. This is the place to go if you want lashes!

I got eyelash extensions here over a week ago. When I went in I was explained the procedure and walked thru all the steps. They had a separate room where I laid down And relaxed closed my eyes And let the magic begin. As she asked me if I preferred a playlist I closed my eyes to begin I could hear my music. It took about half an hour but it really flies by. I have naturally thick lashes so this added a lot of length I love them because they look so natural !! And in this time they really have not fallen out — I would def recommend to try it!

I’ve never been so disappointed in a service such as this merchant. First it was hard to make appointment coz hardly was their anything available and got cancelled not once, not twice but 3 times!!! Policy is when customer cancels less than 24 hours you’ll be charge $ 50. This merchant cancelled my appointment 3x on the day of!!! She does not even deserve a one star!!! Should be ZERO for ZERO services rendered… don’t trust a place like this!!!

I bought a groupon for one full set of lash extensions and decided to use it before a vacation to Mexico in May. I’ve never gotten lash extensions before and was worried they would look obviously fake, so I asked for them to be subtle and natural. The whole experience was very easy and relaxing. I like the end product but wished they would have looked a bit more dramatic. That was probably my own fault since I asked for natural but to me they looked like my own eyelashes had just been tinted darker. I would definitely come here again– just may do some more research beforehand on what exact look I am going for!