Charlesworth Realty Group

Danna was amazing in assisting me with finding my apartment. I gave her the areas and price range I was looking to stay within and she quickly responded with some listings that fit my criteria. It took less than one week for me to find the home I’m currently in now, and I am loving it. I highly recommend Charlesworth Realty as your home finder/​buyer agency. They’re friendly and professional as well as very responsive.

Danna did an amazing job finding an apartment for me. I told her everything I was looking for and she called around and found every I was searching for. She always followed up with me to see what I liked and didn’t like about the places I visited. She took the time to research what is cheaper when it comes to signing a lease. For example I was looking for a 6 month lease but one complex the rent went down $ 200 per month by signing a 7 month lease. Excellent!

I worked with Grant, and from the moment I called he was more than helpful and very prompt with getting back to me on property information. We emailed and texted back-​and-​forth a few times during my search which made everything very easy on me. I relocated from Michigan, not knowing the area very well I was somewhat unsure of where to start, but Grant stepped up and helped me a ton!

I am in the process of relocating to Georgia and Whitney from Charlesworth Realty made the process of finding an apartment stress free and so much fun!
I was not familiar at all with any of the neighborhoods or apartment complexes but it didn’t matter because whatever questions I had Whitney answered immediately. We were in constant communication and she ALWAYS either called or emailed me back right away answering any questions I may have had. Not only were her responses immediate they were extensive and well thought out. She was super nice to talk to on the phone and although I felt like I was calling her 100 times a day she always took the time to talk to me and make sure all my questions were answered before I got off the phone.
She also set up all the appointments for me at the properties and made sure I knew where they were. She also made sure she had the most up to date pricing information for each unit every time I spoke with her (pricing fluctuates daily based on availability).
If you are looking to move to Georgia I would highly recommend using this service. I couldn’t have asked for a better experience!

I found a brand new apt community on craigslist and contacted what I thought was the main phone number for Charlesworth. In response I started receiving texts from a girl named Taylor. I mentioned that I’m a flight attendant, just moved back to town and needed help finding a studio with a balcony. I said that I’d already put money down on an apt in midtown that was extremely nice, but without a balcony. I explained that I was open to look at other places but really did like the community I’d already found.
First. She started asking me a lot of questions about being a flight attendant. I didn’t mind initially because that happens a lot– that people from other industries want to know what its like and how to get in. So I said that we are hiring, I can help. and gave her website info to get started. She came back with a haughty response that she would never leave her job to do that etc etc.(so I’m thinking, well why so many questions about it?). I dropped it, but then she started asking how much money I make, maybe she will consider it. I was confused and changed the subject.
In a week or so she emailed me information of various properties around Atlanta. I wasn’t sure how they worked but explained that I did not want to move for several months, as I’d just done a cross country move and needed time to save. I said, «if you can help great, but if not I understand». (I figured it was commissioned based) She stated that she could still help so I told her the 3 properties I was interested in. She told me to «put her name down, whichever place I choose — even if it is Élan» (Élan is the original apt community I already had money down on, that she did NOT help me find).
I’ve used locator services and agents in the past, that were able to get me a cheaper rate for an apartment (than if I had called to ask about the apt myself). So I asked if she could get me a lower rate on a larger bedroom unit at Élan. I know that giving her name as a referral would result in her getting a payment. She never emailed me back, or responded… Then I’d been working for a couple weeks, just home from London. so I checked my messages and heard a call from her. I wasn’t sure when she’d left the message, but she was asking what happened and if I decided to go with Élan.
I returned her call… she sounded really annoyed (she seemed to forget that she had called ME) but I said I was undecided on the other places… I asked again if she might be able to get me a lower rate on a larger unit at Élan. I said I still have the smaller unit being held, but would love a balcony. I thought, why not ask? If I was using her name as a referral, that would get her money– so it couldn’t hurt to see if she could help me out since she didn’t actually locate this property for me. Her response to me was so rude. She said, «I don’t know how you expect me to do that» bla bla bla… I ended the call quickly.
I messaged back to explain, that I’ve used services before that were able to get me a lower rate… and just because she couldn’t do it was no reason to speak to me the way she did. I guess I asked for it, because she proceeded to BLOW my phone up with text messages… denying my claim that she was rude etc etc. In all, just really childish and unprofessional. I don’t know how the other representatives at Charlesworth operate… but maybe you want to deal with someone other than this Taylor person. Funny thing is, i never got info on the original apartments I called about anyway.

In the process of trying to find a new place to live and Craigslist is COVERED with ads from this company. I’m starting to think they are a scam. Someone contacted me days later after I reached out to them and told me she works on commission and would send me a list of places to look at. From there she’ll call and find out what is available. Been a week since I did that and heard nothing. I’m wondering where they stole all of the stock photos from to post?