David M Mastro, DDS PC

This is about a dentist.
There are times when the universe sort of leads me in a direction that makes things a bit easier. Rather than subscribe to Chaos theory I choose to believe that there is some sort of external thing — a Force if you will — that’s letting me know when I am following the most noble course.
This may all be complete malarkey, but is MY malarkey and I embrace/​reject/​tweak it at my convenience. Don’t judge. This is about a dentist.
I was moving my mom’s stuff into an assisted living community and was up to my neck and obligations and stress when, through grinding my teeth, the back molar shattered. I was in fair amount of pain. I needed to see a dentist but couldn’t take huge amount of time off since mom was languishing in a hotel waiting for her room to be made ready.
I called and made an appointment with a dentist whose sign I passed on the way to the community, whose name I will not mention. Then I checked the reviews on Unilocal and they were dreadful. And then I stumbled upon the reviews for THIS place and called them with less than 24 hours notice, and they managed to fit me into their schedule.
By that I mean they managed to repair a tooth and replace it with a crown in a single afternoon, a single 4 ½ hour ordeal. It only took me half a day in the chair and did not set back my schedule to bring mom to her new home by more than a couple of hours. That alone gives them a lot of stars.
But the place is beautiful and the staff is remarkably friendly. They chatted with me and make me feel comfortable and without pain during the entire ordeal of getting a crown. They managed to carve out an ENTIRE half a day on less than 24 hours notice for some guy off the street and treated me like I was royalty.
They use a state of the art technology and they’re very meticulous about their work. They were matching colors and arguing about whether I was one shade whiter than the porcelain when it occurred to me that they were arguing over a BACK MOLAR that no one would ever see, including myself. Now THAT is attention to detail.
The prices were right on par with everywhere else I’ve ever been and the service was extraordinary. Beyond that, the staff comes to Brookdale Senior community quite often handing out toothbrushes and toothpaste. A sort of good deed which should not go unrewarded.
So long as my mother lives and lives here, this will be her dentist and my dentist as well. I don’t normally rave about a dentist. This is an exception. Because these people are exceptional.

Wow! I saw some bad reviews on here, but I really experienced the opposite with Dr. Mastro’s office! I truly enjoyed the family atmosphere and how the doctor truly cared about me not being in pain! He took his time to give me quality care and didn’t rush his work. That made me feel safe and cared for and I’m happy to give this practice 5 stars!

It has taken me a while to write this but nonetheless, here it goes. Went here for a simple cleaning a year ago because I couldn’t get an appt with my dentist. I walked out with a treatment estimate quoting over $ 3500 worth of «recommended» services! I have great teeth and have always taken care of them, I’ve had 1 cavity in 40 years and that was prior to getting my wisdom teeth pulled and one of them was too close and prevented me from flossing well in that area. The hygienist told me I have stress fractures in my teeth, need a night guard, need fluoride, a new crown on the 1 cavity tooth, and 2 fillings for a suspicious area that never showed on the x ray. They claim that they have a tool (looked like a laser) that can see down in a tooth a predict a cavity at some point– what the heck!!! I’ve worked in the dental Insurance field for 9 years and this is all B.S. I subsequently went to another dentist (6 months later –my original) who confirmed that my teeth were great and I only needed a perio cleaning. I know it’s a business too but I felt totally misled and by the other reviews, this seems common practice.

I absolutely did not like my experience at this dentist and I will never return. This décor resembles a style from the 50s, really just bad. When I walked in, the only good thing about this place was the blonde receptionist at the front desk because she was really sweet.
A hygienist took me back and I swear she might have been the most annoying person I have ever talked to in my life. She kept going on and on about how I have horrible problems with my teeth that I needed to get fix when I take really good care of my teeth. She literally would not shut up even after numerous eye rolls. Explaining how serious it would be if I didn’t take her up on expensive add ons. I felt like she was attempting to sell me up on so many unnecessary procedures. I couldn’t believe her unprofessionalism. I told the people at the front desk I was interested in bonding and when they told me I was done no one addressed my issue. She seemed shocked that she had to go get the doctor again like I was an inconvenience.
The dentist– dr. Mastro extremely rude! He looks like a mad scientist and talks to you like you’re stupid. He acts like he’s in a rush to leave and doesn’t give you the time of day.
Do yourself a favor and DO NOT come here. You will be uncomfortable, feel pressured and just have a horrible experience. As if going to the dentist is not already bad enough– this place makes it 500x worse.

It’s interesting how seriously the practice took my adverse experience, as it took them over a year to respond.