Austin ENT

Dr. Austin is a human like all of us and no one is perfect. He is a specialist in Ear Nose and Throat. I found him on Zoc Doc and he has amazing reviews.
I moved here from out of state, and I have always had sinus issues. Never once have I had a Dr. who was so proactive about finding out the root of the problem. But… Dr. Austin was. He put me on antibiotics to clear up my sinus infection. He informed me that he wanted me to have a CT Scan done but I had to wait until the meds were finished. Otherwise the infection would throw off the scan. Totally understandable.
Turns out I had a horribly deviated septum. And my sinus openings were closed. He asked me to come in so he could SHOW me the scan. That right there was amazing. I was able to see exactly what the issues were. He went into great detail on what it takes to fix these issues. And surgery was the only solution. I had never been able to breath out of my left nostril. Chronic sinus infections, and sever sinus migraines is what I had lived with for almost 20 years. I finally had answers! I remember saying to him afterwards «so it’s not all in my head then?» We all laughed after he said «well actually it is.»
He and his staff went over how the billing worked. They were great about communicating thru the entire process.
Surgery day came and went. The facility he preforms his procedures at was wonderful. Not the most fancy place, but everyone who worked there was so warm and welcoming. Before surgery he came in, sat down with me and went over the entire process. What his plan was, how long it would take, and how I will feel after. I wasn’t blindsided one bit. Him doing that helped me feel calm about what was about to happen.
It has been almost a month since my surgery and I have gone in for 2 follow ups so far. He is vigilant about making sure there isn’t any scar tissue forming that will hinder the surgery.
Dr. Austin is the only Dr. I trust now. He is there when you need him. His staff is great! And both office locations allow his patients to have options.
Thank you Dr. Austin. I truly appreciate you and your staff.