Clinical Pathology Laboratories – Forest Creek

I want to give a zero but can’t do that.
Walk in to check in talk to desk and they say need to sign in on the tablet next to the desk. Ok did it now wait and talk to the same person that said sign in on tablet and she asked same question as the tablet.
Had to update address again that was done last month at a different location.
The only good part was the tech that did the stick and draw of blood sample was good and I did not feel it when she stuck me and also when she with drawn the needle.
The stars go out to the tech who did the work not the counter staff.

I am notoriously a difficult blood draw. I’ve been to this place twice now, and I’ve been in and out in 10 minutes and it only takes them one stick. Absolutely awesome!!! I live across the street so I’m able to go during weird hours (3pm on Friday afternoon) but I am told they are busier first thing in the morning.

The lady behind the desk was rude and treated me as if i was an idiot and beneath her. When I asked a question and needed help, she looked at me as if I was going to make this a very long day for HER because I needed help. I waited for an hour, and when I went up there (it was my first time here), no common courtesy what so ever. She kept shaking her head at me and pursing her lips, and she didn’t even say hello. Is a little bedside manner at a MEDICAL facility too much to ask for? If she didn’t want to do her job perhaps there are others who are more grateful and courteous in a patient SERVICES job that could take her place. Do not recommend. I’m going to try the north facility, but will not return to this one if I can help it, Lord willing. So saddened by this kind of service. I hope she never has to encounter someone as rude as she is in her time of need.

This place was horrible!!! The staff were very disrespectful. They treated my mother badly. They directed her to the wrong room and then laughed at her for their mistake. I was in the lobby and everyone in there heard them. As a nurse, I know that you never treat a patient like that. I would not recommend this place. Also wait time was an hour and a half.

Very fast friendly and clean. In and out very quick and they are great with there needles. Plenty of parking great new building