I lived here for 14 months and I will say that it is a beautiful community. Most of the people that live here work at Dell, though more recently, after a change of management companies, I did notice the quality of residents approved was starting to decline. Anyways, the inside of the apartments are lovely, there isn’t a lot of noise(at least where I was), there’s a sparkling pool, and updated gym. There are two gates to the community. The only problem of concern was that people were not picking up after their dogs, but this could happen anywhere. There is valet trash, which costs about $ 25 a month but it’s very convenient. Overall, I would live here again, but I doubt I will ever return.
Valencia W.
Évaluation du lieu : 1 Round Rock, TX
I am writing from my sister’s account because i don’t have a Unilocal I wish I could give NEGATIVESTARS!!! I live here currently. So I just moved here from another state and I work and travel so much that I hardly ever get to be at home. When I applied for this apartment I was promised a free Month(April) which was honored and $ 500.00 visa gift card. Well before I even moved in the property changed hands. I still spoke with agents there Erica, and Angela and Erica assured me that any promises made would be honor. April rolls around and I have a past due notice on my door for trash, NEVER got a bill or even notice anything was due. I called Erica asked that moving forward they let me know about those things before sticking notes on my door. My free rent for April was honored. So around April 24th2015 I made an early payment because I already knew about how much my rent would be and that I had the $ 500 visa gift card and I told them to apply it towards the rent. «Sure Ms. Wilson!» Is what they said. I called on the 24th of April after I made the payment and talked to a manger Terry he assured me they had it and we discussed the payment I made so I was great! A few days later past the 1st of the month I logged in and I still saw a balance left over. I called and talked to Terry AGAIN, he says he’ll call back in 15 minutes. Needless to say I didn’t here from him until today 5÷12÷2015 when they stuck a 655.99 bill in my door with late charges. Made me resend emails, very nonchalant, didn’t really care and I could tell. I am SOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO glad I kept the emails. Then he says before I could find the email that the property changed hands, insinuating that they didn’t have to or want to honor it. The people to deal with are those who make mistakes and can’t OWNIT. Own your mistake Terry because you knew, Erica knew and Angela knew about the gift card. Why would you honor the free month and not the gift card? They didn’t fix it til I sent over the email. I made the worst mistake of my life moving here, DON’T DOIT!!! Terry say he’ll call back and you won’t here from him again until there is a FALSE bill stuck in your door. SHAMEONYOUTERRY!!!
Satinder K.
Évaluation du lieu : 5 Austin, TX
This is an absolutely gorgeous property and on top it has the best staff that you can ever meet. A special call out for Mandy and Laurie who are just fantastic. We were new to Texas moving from Canada and the staff went over and beyond what we expected and helped us transition into the house in a relatively short period of time. I would absolutely recommend working with them. Definitely the property is beautiful but the staff is what makes it an excellent choice.
Scott P.
Évaluation du lieu : 5 Austin, TX
I’m a Realtor and apartment locator in town and I absolutely love this property. I worked with Mandy a leasing agent in the office and Thuy and they are both great. Ask for them when you go in there. I recommend all my clients to this place. Talk about amazing finish outs and mgmt team.
Nick L.
Évaluation du lieu : 4 Round Rock, TX
Actions do speak louder than words with this management team. There were some issues that became a safety problem and the management team took quick action to resolve the issue. They were very responsive while resolving this matter. Let’s just say the trash has been removed and the community is shining again. The office has great Apple computers to use for personal use, very nice pool and the gym is great but I recommend getting a bench press. hint hint. The apartments homes are very nice and modern. Stop by for a tour.