Best Western Plus Executive Inn

Stayed here for two nights, room is very clean but a little bit pricey. The hotel is close to freeway which make it noisy even on the street side. Breakfast is really good, had both Asian and Western style breakfast. Also the hotel staff, Kelly, is really helpful and friendly during our stay. Definitely will come back to stay next time.

Stayed there 1 night on a Thursday. It was not very busy and the staff was very helpful. They were able to accommodate me on the first floor since I was traveling with kids. Room was very clean and staff was always nice. It was very convenient to restaurants and freeway. There was complimentary cookies, water and chips upon check in which was very nice gesture. Breakfast area was very clean and was constantly refilled. Overall very satisfied with the stay. Would definitely return.

We have taken 12 hours flight to here, we reserved before we arrived should be check in at 3pm but we are waiting 40 mins and still… we are tired we need a bed.

Stayed overnight towards the end of last year and it was so noisy that I couldn’t sleep at all. I know the 60 freeway is right there next to the place, but I always assumed the walls there would at least have some sort of sound deadening. I was wrong. You are provided two pairs of earplugs however.
I was only there for a few hours since I got there late at night and needed to be on my way early the very next morning.
Price was definitely not what I expected. With some extra pocket change, I could’ve had a room at the Holiday Inn in Diamond Bar instead, but I remained here since it was closer to my destination in the morning.
What bothered me the most was that I left my tie on the counter in the center of the room against the wall that night. The next morning, as I was getting ready, I realized that it was gone. I checked underneath the sheets on the bed, behind the chairs, in the bathroom, in the closet, etc. — pretty much everywhere that it couldn’t have been anyways, since I knew I left it on the counter. After a while, I gave up and left.
I called them the next day and asked to see if maybe housekeeping had found it. They said they didn’t find anything.
I was traveling light — besides my full suit which I was wearing, I only had my laptop and charger inside a briefcase. I checked my pockets and of course, the briefcase afterwards but I couldn’t find it anywhere.
It’s just a tie, not a big problem, but it bothers me that housekeeping said they didn’t find it when I know I didn’t accidentally misplace it, esp. since I had no luggage besides the briefcase which I had checked.
The way I see it, either housekeeping found it the next day but didn’t report it, or someone/​something took it while I was fading in and out of consciousness that night while I was trying to sleep. Or maybe, we both overlooked it and it’s still somewhere in that room.
Staff was friendly though. But, location’s just too loud.

Stayed for 2 nights and enjoyed this location. Very convenient being right near the freeway and right in a plaza. Parking isn’t hard to find. Can be a little noisy at times but for the most part it’s not too bad. Breakfast is better than most hotels. There is an Asian side for the tourists and an American side. You are able to go to both and try their food!

Estuve es este hotel tres días por trabajo, es bueno, tiene pileta, no tiene room service. Es cómodo y el precio está bien. Esta en una zona con muchos comercios cerca lo q ayuda si casa trabajar y de paso querés hacer algunas compras.

Much nicer then expected! Not a great location but they have amenities that you usually only find at a spa or resort. We have 2 robes with slippers in the closet… a bath/​shower combo, and a big COMFORTABLE bed! Great pillows. We had a comfortable clean room with a refrigerator, microwave and big screen TV. There’s a small seating area, closet, and the heater/​air conditioner works and is extremely quiet. It’s in a shopping center next to a freeway… but we didn’t notice any extreme noise conditions. Great place to stay while visiting relatives or conducting business.

Bed bugs!
Only reason I give 2 stars because its staffs are helpful and warm.

Awesome place to stay. Great location, very close to the 99 Ranch Market which is full of Chinese restaurant. Staff are nice and helpful, nice breakfast array including Chinese and continental to choose from. Room service is great, very clean and well managed hotel.

This hotel has the worst staff I’ve ever experienced in my life I would suggest to never stay here unless you want to get wrongly accused of breaking rules and then havering them call the police to come check the rooms and the police said there was nothing wrong with the room after this happened the police left and the manger was yelling in my face saying they hope we never come back again then they took over an hour to have them reverse a 600 dollar charge on our card and for them to write a letter saying we wouldn’t be charged for the false fines this hotel probably has the rudest and most disrespectful staff ive ever encountered in any business we will never stay at a best western again because of this hotel

Never seen a hotel with so many awards… Nor been as underwhelmed by a BW. tV only got about 5 TV channels… CBS/​weather channel/​Spanish language station/​KTLA, and one news and one sports channel… all of which had to be put in manually. the hotel said that had recently upgraded their tvs, but a quick web search showed that this problem was first reported last AUGUST! I also had problems with wi fi, and treadmill in fitness room (which they fixed). my «inner corridore room» still was noisy, and cooking (?) smell permeated the place, thin walls, also.

Nothing but Asians, most of them no English
Nice motel they want a $ 50 deposit on checkin not sure about breakfast yet

This review is for a standard single occupancy room.
Stayed here over the weekend and was pretty happy with my stay.
Pros:
— Flat screen tv
— Free wi-​fi
— Clean rooms
— TWO queens instead of a double
— Mini fridge with freezer compartment
— Mini microwave
— Free breakfast, including porridge and warm soy milk.
— Close to Class 302. Yup, definitely a pro.
Cons:
— Toilet/​toilet seat seems higher than normal, which is odd because this place is catered to Asians, so I’m not sure why they installed such a high one.
— Grumpy man at the dining area. Some people can be offended by this guy, but he’s like an other old Chinese man. No biggie. I don’t see why he should be a reason not to stay here.
The hotel is also very close to the freeway; can be a pro or a con depending on how you see it. But surprisingly, we did not get a lot of the noise from the freeway, so it didn’t bother me at all.

My mom, my son and I didn’t have a pleasant time (2 nights) of staying at this place.
We like: the cleanliest, the TV, the comfy bed, the modern setting of the bathroom, the security on site after dark, the internet was awesome and the short walking distance to many authentic Chinese restaurants that are near by.
We DISLIKE:
1. The noise (we paid extra $$ to have the room away from the freeway but instead our room was facing the street that is under construction… it was lots of cling.cling.all day since 5am) My family was grumpy… Grrr… I wish the front desk would give us heads up.
2. Despite the noise that got us up early, we decided to check out what kind of breakfast does this hotel serve, perhaps it might cheer us up… Tasty FOOD can makes us happy. However, as soon we get to the lobby area and heading toward the plates/​fork. There was this MALE (Chinese) server came up to us very quickly and started questioning us in CHINESE to ask if we were staying at this hotel, not just some random people from the street. He was rude and loud that it has gotten other people attention. We felt insulted and embarrassed by it. Although the food were great but we rush ourselves and didn’t want to stay much longer with this server walking around.
We weren’t sure why we get pick on but not others since 99% of people staying here are Asian (Well…maybe he just judged us by our looks since we came with our pajamas on) I understand he may just doing his job. I wish he could use «courteous» and «professional» approach instead being rude and LOUD.
3. The first arrival day I requested to be checked out at 3pm and don’t mind to pay extra. It is due to a 7 hours driving of heading home and I’ll need lots of rest. However, the cleaning lady keep coming to knock our room at least 3 times since 8am and has no record about us delaying the checking out time than what’s regular. Anyhow, we decided to leave at 11am because it was just TOO much of noise. (the construction, the vacuuming, the people chatting/​smoking in front of our room, the street of cars driving by, etc)
Over all, I would not recommend this location if you want «quiet» time and hope to receive some genuine service. However, if you are very Asian friendly and Chinese food is up to your ally, this is a right place to stay because many restaurants are so close by and most of them open till 9 or 10 pm… very convenient. We’ve tried 3 different restaurants and they were good. :)

got multiple bug bits and rashes. And using bug spray while guest is still living in the room is a big NO-​NO. Hence the one star.

Fast check in. Nice staff. Clean room with good air conditioner. Cute lobby with yummy cucumber water. Bed was super comfy! My husband and I slept in sooo long! They offered us late checkout which was awesome because we needed the rest. :))) I would stay here again.
Next time I will wake up early enough for their breakfast, as I have been pleased with the free breakfasts at other BW’s in the past.

Rates:
The average for a «decent» room these days is roughly $ 100 a night. This location fits within that description. I’m a little fuzzy on some of their classifications though. A basic last minute room cost me the same three weeks ago as my «Business Executive Something-​or-​Other» tonight.
Check-​In:
I’m a Rewards Club member and already had a reservation so check-​in took all of three minutes with an absolute minimum of conversation from the desk staff. Just the way I like it.
Room:
There’s nothing fancy to the rooms. All are well maintained (i.e. about as clean as a hotel room gets) and well ordered. Many have both a fridge and a microwave although the fridge does seem to make more noise than anything else. Being a cigar smoker, I only really get to fire up when I’m on a business trip so this time I thought I’d go for a smoking room. Let me tell you. You can TELL that this is a smoking room. Just walking in you feel like you’ve rolled in an ashtray regardless of it being clean.
The walls and doors are pretty thin. My stay in a first floor room was not so hot as I could hear every conversation that walked past. Third floor away from the highway is MUCH quieter.
Amenities:
The hotel has wireless service, but even better is the network jack in each room with a small CAT5 cable to hook directly in. Doing so boost your download speeds considerably. It’s also nice for those that like to plug in a travel router (i.e. Apple Airport Express).
There is also a «full breakfast» available in the lobby, but I can’t really tell you much about it. I’m not one for crowds and the breakfast area felt a lot like the traffic in Shanghai. Loud, rude, and uncontrolled. I’ll pass.
Local:
The hotel is situated near a number of Asian markets and restaurants. Phở Rowland is an excellent Vietnamese noodle shop just a short walk away and The Boiling Crab is awesome if you have a good sized party and don’t mind a little wait to get in. For the unadventurous there’s Burger King on the corner and Denny’s on the other side of the highway.

I have stayed in this hotel over a dozen times over pass 10 years. This hotel is fairly clean and the price is fair. As a Asian myself, I like this place is so close to all those Asian supermarket and restaurants, but this could be a CONS for some people.
One major down side is its close to the freeway and the noise level can be high if you stay at freeway side, or if you stay the other side, you will get train noise at the middle of the night, to me that is even worst.

Found this place through Priceline last minute.
Location — It is good if you don’t mind sleeping next to a major freeway. That actually didn’t bother me. Right across the street from Class 302. There were also a number of restaurants nearby.
Rooms — relatively clean and decent sized.
The only problem was that their shower was designed in such a way that it retained water since it is recessed in the middle, versus having an inclined plane that drained the water down the drain. So the next morning, the puddle was still there.
The walls were also really thin, so instead of having the freeway noise bothering me, it was the people that were climbing up and down the stairs that constantly woke me up at 5am and again at 6:30am. Super thin walls. I could listen in on their conversations if I really wanted to.
Service — checked in pretty late (11pm), and the lady was very friendly. They also speak in chinese, which can be a plus.

Location — five star: all Chinese supermarket and all major regional Chinese cuisine restaurants are all within walking distance. One star: right next to a highway.
Rooms — nothing to be «yelped» about but the bathroom is modern and clean. The lobby area is decent and seems a little extravagant with the grand piano. If you are a light sleeper, definitely ask rooms away from the highway.
Religious and cultural cosmopolitanism — five stars: have the Bible and the Teaching of Buddha next to each other in the drawer (see the uploaded picture) and rice porridge and oat meal side by side on the continental breakfast counter.

The lobby looks quite nice with a grand piano. The front desk person Aeri was friendly and helpful. The rooms are nicely decorated with a frig and microwave. The pool looks nicer than most hotels in this area. Overall this seems like a fairly decent place. I think it isn’t the ritz however not too shabby.