Uncle Ed’s Oil Shoppe

They will upswell you items that you don’t need. My son too his brand new car there for first oil change. They took advantage of him an $ 123 later we were on the phone with the district manger who did not even apologize.

Pull in and after they’ve started everything you find out the oil change is more expensive than anyone else, by a LOT!

Great staff! They are always friendly and honest with what I need. My latest experience I had was for an oil change. I thought it was time but the worker checked it and explained it was not needed. He even pulled out my owners manual to explain. I didn’t spend a dime and now I’m more educated about my car. The staff I trust and that to me makes a great company.

Stay away.
During my second-​visit oil change, I was offered a more expensive oil filter than the ‘standard’ filter I chose on my first visit. I said the original style filter was fine. And that’s what I got. My old oil filter was put back on.
I found out because I knew I had a large plastic cover loose under the front bumper (which they didn’t say anything about) so I went to fix it right after the oil change. That’s when I found my filter was covered with black oil (from being dropped into the drain pan).
I got a ‘check engine’ light three days later. Found the oil level was far too high (not helped by the oil left in the old filter) and had to spend $ 300 to replace the oxygen sensor (which was covered with oil).
Called the 800-​number to alert them to dishonest practices, was told a manager would contact me. That never happened.
Also, a buddy at work said he went here for an oil change, also got his windshield washer fluid filled up, and it froze on his windshield on the freeway — very dangerous. Obviously, watered down.

The guys here were very helpful and nice.

My crappy Ford Fiesta 2013 had it’s transmission replaced 2 months ago and there was a mention of a crushed oil filter. Fast forward to this week when I noticed leaked oil in the driveway and a dry dipstick. I couldn’t relinquish my car to the dealer just yet and after adding oil to my engine I headed to Uncle Ed’s in a wave of concern.
Really friendly staff, just like all the reviewers here. They washed the underside of my car, checked for leaks, and didn’t see anything out of the ordinary. They advised me to check the oil level every few days, and to take the car back to the dealer that did the original work. They didn’t charge me for the advice. Felt all taken care of the whole time and was out the door in 10 minutes. What a relief until I can get to the dealer. Definitely coming back for a quick oil change.

This has been my oil change place for a long time, but I will be looking elsewhere from now on, or just doing it myself. The staff is great. friendly and helpful. They get no complaints. The problem is that over the years they have jacked the prices WAY up. $ 40+ for an oil change? No thanks. And then they are always trying to upsell you on everything. To the staff’s credit, they will take a «no» for an answer and not try to pressure you. I understand that they’re just doing as they are required to do. Likes others here, if the prices were reasonable, this would be a 5-​star review.

Getting my oil changed here was an experience. There was about 3 to 4 guys working on my car at a time. They topped off my fluid change my oil and even put on cool/​goofy entrance routine that I liked. You will not get this at those big chain retailers. I definitely recommend this place. Plus it was my far the fastest oil change. I did not even need to get out of my car and they finished it within 15 minutes.

These guys will rip you off every chance they get. They’re nothing more than salesman out to increase their margins. Oil is oil. Just follow the manufacturer and you’ll be just fine. Don’t listen to their nonsense about «special» or «high-​mileage» oil. Better yet change your oil yourself as people have been doing for 50 years. Only cost about $ 20. Uncle Shyster will be a minimum of $ 30 – 40

Quick and great service!

I had a coupon so I decided to try it out. Friendly staff for sure but it was very expensive and they tried to up sell me on EVERything! My car is new and most def did not need all the junk they were selling. Again, nice staff but thet need to chill on the upselling. My 50.00 Oil change turned into 80 WITH coupons. I left feeling scammed and wont be back.

Totally terrified of the service we got there, not because it was bad, but because it was the most well-​oiled machine feeling you can get for, well… oiling your machine.
As I was pulling up, they started shouting out directions as to how best align and dock my car, which made me very anxious and a little self-​conscious but once I parked and friendly mechanic Matt started explaining the process, I knew this was the place for me. They do everything right in front of you – with you. I felt like I was participating in the process instead of just crossing my fingers and waiting in some white room, drinking stale coffee, hoping they were changing the oil instead of reusing it (Right?! True unhappy story from cheap competitor service.)
The manager, Rick, was super helpful, friendly… you can tell that they are trained on the upsell, but that super didn’t matter to me because they operate with the energy of complete competence and they aren’t pushy at all. Just extremely fast, and good at what they do. Three or four people work at the same time on your vehicle to maintain an efficient, ten minute oil change. You can wait in the comfort of your car, gawking at the crazy teamwork, marveling at the code that is mechanic-​speak… Never thought an oil change might be the most exciting part of my day.
If you’re worried about price – sign up for coupons, complete the online survey. I’m on board for both, because I will be back.

FYI — Valvoline right down the street on Woodward was $ 32 — plus they gave me a free car wash voucher and a $ 10 off coupon for the next visit. And, as an added bonus — no hard selling. Beats the $ 75 quote from Ed’s. Scammers.

I would consider myself knowledgeable about cars. I went to the Uncle Ed’s on Telegraph in Bloomfield Hills. While they did good work, they were overpriced and tried to sell alot of unnecessary services and over=priced services. For example, they told me I needed new windshield wipers and quoted the price of $ 13. I was going to do it, then found out that the wipers were different sizes on the right and left and the other one would be $ 19. I really didn’t need new wipers but eventually bought new ones at Costco for a total of $ 13. They also wanted about $ 20 for a new air filter which I later bought at a auto parts store for $ 6. The oil change itself was over $ 50. I could have gotten it almost anywhere else for no more than $ 25. They gave me a coupon for $ 20 off the next oil change. I am not going back.

i had an emergency that required a lot of driving so i had to get an oil change asap. it was a sunday and most places were not open, but ed’s was so i went. they were open early in the morning, the guy on the phone was really nice.
the guy working on my car noticed i had a set of windshield wipers in my backseat i’d been meaning to put on. he put them on for me… for a charge. then he told me the wipers i got weren’t exactly good enough so i bought other ones at the shop. for $ 30.
the oil change itself cost $ 59.99, kind of hefty when they didn’t replace my filter, saying it was out of stock and that you can get oil changes for $ 15.99 now.
i’m glad they were able to help out but my bill ended up being over $ 300.
i’ll be going back to my old place now and thinking twice about scheduling an oil change on a sunday and waiting last minute.

I just got my oil changed here. They told me my battery was very low and asked if we were interested in purchasing a new one. We went home and my husband took my battery to Orileys auto parts. They tested the battery and it was just fine.
Suggestion…only buy the oil change.

I feel like I can trust Uncle Ed’s. I’ve been to many oil change places in my time, and the majority of the time I leave with an uneasy feeling. But not with Uncle Ed’s.
As soon as you pull in they get moving. They have numerous people working on your car simultaneously. One checks your lights, turn signals, cleans your windshield and checks your tire pressure. Another gets moving on changing your oil, and then another checks all your filters and tops off your fluids. They show you everything so you can rest assured things really were done.
The guys at this location are SO nice! They actually made my 15 mins spent there very enjoyable. Yes, they’re a bit pricey, but I’ll gladly pay $ 40+ tax for all of their services, efficiency and my piece of mind. It’s not worth saving the $ 10 – 15 to go elsewhere, at least for me. I left with an oil change, clean windshield, new back turn signal (didn’t know it was out), more coolant and transmission fluid and an add’l 4 – 10 pounds of pressure in my tires. Sounds good to me!
On the top of your receipt there is a website and number for you to take a survey. If you do, you get a discount off your next service. And you can stop in and get your fluids topped off again in btwn oil changes (by showing your receipt). I’m a firm believer in ‘you get what you pay for’, and won’t be going anywhere else.

I’m a fan of Uncle Ed’s. The service is always top notch and the customer service is amazing. They are a bit pricey but I’ve heard real horror stories about oil places messing up someones car and refusing to take any responsibility. So for me it’s worth the money to have some piece of mind that the people working on my car are not a bunch of slack jawed half-​wits. I just got my oil changed at this location for the second time and again the service was great. I’m giving them a 5 star review despite the fact that they spell shop with two P’s and an E.

Stopped here for a quick oil change, the employees were all very friendly! They definitely get an A on the customer service side. However, I wasn’t very pleased with their prices, $ 40.00 for a basic oil change. You can get the same service for less elsewhere. If money was no object this would be a 5 star review.