Lowe’s Home Improvement

A noticeable difference between Lowes and the HD is the store is just a little less warehouse-​y looking inside and more pleasant of a vibe. I think their target appeal is to the ladies more so than HD whom is targeting the worker husband.
Both are too similar in product lines to matter, but I do find this Lowe’s easier to find helpful and pleasant floor staff.

My wife and I recently purchased new KitchenCraft cabinets and counter tops with the help of Angela (she’s awesome) from the kitchen department. We researched and visited with a lot of suppliers and couldn’t have felt more comfortable with this purchase with her guidance. Everything arrived on time, in perfect condition, on budget and as promised.
Thank You Angela!

The wife & I went plant shopping. We found plenty but not a ton of options or variety of things. The pots & planters were decent however. Good soils not many treatments. A lot split between inside & outside. Average prices thought.

Came here to get some wood to make a corn hole board. After walking around a bit I asked someone for help. They sent me to someone in wood and he rudely said give him a second. Been sitting here for 10 minutes watching at least 5 other employees wandering around and doing nothing. I’ve never had such terrible service, and am about to walk out and go to Home Depot. At least they’re usually helpful there

Only came in here for a fan I bought from another location that was broken.
This location had a great/​quick return line and their fan collection was SO much bigger!

This store is always clean and organized. We had a great experience yesterday with Sarah who assisted my wife and I in purchasing a washer and dryer. She was very informed and made a choice very easy. I had remembered Sarah and her helpfulness almost a year ago when we were just getting information on washer and dryer systems. She left such an impression at that time with her friendliness and helpfulness that I remembered her again this year. Very outstanding associate who works with a high sense of command, answers all questions with ease, and is very personable.

Hope you don’t need assistance! When you get lucky and find sales help the store is out of what you need.

What a mess. I will definitely only shop at Home Depot from now on. I tried to pick up my online order while running other errands. At Home Depot, it is a 5 minute process max… I stood here for 20 minutes before anyone acknowledged me. When I asked someone they said that I would have to wait for the person there to be done.

The associates were so helpful and knowledgeable about mixing paint colors.
It was so easy to park in front and locate the pain department.
I’m so not handy so it was nice to have someone who understood that and didn’t secretly smirk at my lack of capabilities!
Would totally recommend coming here over any other location in the area!

If you want to get your online order ripped out from under you this is the place to go. I had a horrible experience at this store, I came up to pick up my order that I had placed online with
and got a phone call right after confirming the purchase. I told them I would be picking it up on a different say and they said «great no problem, we will have it here waiting for you to pick up» so I arrive that Wednesday to pick up the products I purchased and they are nowhere to be found. employees spent 2 hours looking around the store for the items while I waited on what was to be a quick pickup. Next the helpful lady at the service desk starts calling employees who are off duty to try and find out what is going on, gets off the phone and tells me someone else bought my items… Yes bought the items I had already paid for. I asked how this could be possible since it would make a negative inventory on the system and she said there would be a ton of alerts to anyone who tried to run it through the system telling them it was already purchased. at that point I had realized that I received a message from
saying thank you for picking up your order at a time I had not even arrived at the store yet… so I asked to speak with a manager because this is just way to fishy. Manager was not even going to come address the situation and just told the lady at service desk to give me a $ 25 gift card for my trouble. I asked that the manager come see me. The manager came down and said he was extremely angered that this could happen and was sorry and proceeds to tell me that he just found out it was one of his employees who took my order and it was billed to me WHAT!!! I said $ 25 does not even begin to cover the inconvenience, never mind the fact that one of his employees just stole from me. They could not even give me my money back because they said the system needed 24hours to process so I end up being charged for this almost $ 500 order while one of their employees has my items! back and forth with lowes online says they cant help me and contacted the main manager of the store to get in touch with me within 24hours and he does not. I end up calling and finally getting though to him, he said he was going to talk with the other manager i spoke with and never called me back (I gave him all weekend and a Monday…) Sooo as it stands I made the lady at the service desk give me my money back in a manual return but there «was nothing they could do» about their employee stealing from me. I’m going to the police next and I am extremely dissatisfied and furious about what transpired and also how it was handled. Steer clear of this Lowes at all costs.

Staff member on a lift started an argument with my colleague instead of offering to help. 4 people standing around and not one of them offered assistance. Called the store manager and he responded well. Wish him luck in transforming the team to one that is customer minded.

I like Lowes so much more than Home Depot. They seem to always be better organized and have more inventory and options. Nice staff and helpful.