916 Pool Service

torn between leaving a 3 or 4 star review based on how short my experience was. i hired kyle after speaking to him over the phone and going over exactly what i wanted and explaining why i left my last pool companies. we agree to a price and what would be done on top of his «normal» service. kyle came out as agreed and serviced the pool. things got weird when he requested i sign the contract and i amended it reflecting the other services he agreed to do (clean my DE filter and chlorinator twice a year & turn on/​off my solar system). sent him a signed contact with the additional services and got an email back stating that i needed to sign the contract unchanged or he wouldn’t be coming out again… again, i wasn’t sure what the issue was or why it was an issue since we clearly agreed to the services and asked him but he didn’t explain and just refunded my initial payment. again, i never got an explanation on why kyle decided to cancel service but it is what it is and have since hired another pool company so no bid deal.

We bought a house with a pool at the beginning of the year and were a little worried about the maintenance. I spoke to several different pool service companies and the people were either unprofessional to deal with and/​or super expensive! When I spoke to Kyle, I knew that I had found the right person for the job. I’m confident in his services. We have never had an issue. He is honest, nice and great at his job.
What prompted me to write this review right now is that I just got an automatic email stating that he would not be coming today as regularly scheduled. I think that was great that we received any kind of communication because in essence, unless something was wrong with the pool, how would we actually know if he came or not? We work during the week so we have to trust that he is coming.
If you want trustworthy, affordable pool service, I highly recommend 916 pool service!

I was nervous at first not knowing who to hire to maintain my pool after moving to the area. I was impressed with the Unilocal reviews so I decided to give Kyle a try. His pool co and service has been outstanding. He is knowledgeable, friendly and above all honest. I would recommend him to
anyone no matter how big or small the job is. I know you will not be disappointed!!!

After only one visit, my pool look so much better than it had with the prior pool service. Kyle of 915 Pool Service shows up consistently on the day/​time of your service … he provides an unhurried and through all pool service … cleaning filters, check and adjusting the water balance, clean the pool bottom, etc. Kyle is professional, friendly and treats your pool and equipment like it was his own.
Since Kyle started servicing my pool, it looks so much better I find myself using it daily instead of just once of twice a month.
I highly recommend this business, the services are well with the monthly service fee. High value results for that you paid.

I highly recommend using 916 Pool Service. I’ve been using them for some time now and love the service. Kyle is personable, friendly, and does a terrific job at keeping the pool clean and performing optimally.
Recently he alerted me that my pool motor went out. Instead of trying to sell me a new one, he asked if I had a Home Warranty (which I did) and suggested that I first try to file a claim instead. He was more interested in trying to keep my costs down than exploiting an opportunity to sell something new to me. It’s not easy to find businesses who puts the customers best interests above their own so when you do, you need to stick with them if you can.