A Miracle Smile

–0 stars. Went in for a routine check up and cleaning and Some how they left me on the dental chair for 45minutes without even coming to tell me what was going on. Not one person came by in that time. This place is horrible.

If I could, I’d give you a negative star. Audience, this place tries to screw you over. Yes, I have crap insurance (State workers holla!), but it’s one thing to give a sub-​par cleaning, but another to take one look at my x-​rays, proclaim I have «advanced gum disease» without doing any sort of depth probe, and try to charge me $ 1225 because my «insurance won’t cover the costs» slash pawn me off to your buddy «periodontal specialist» for an even higher price.
Guess what, I got a second opinion. That’s right.
The dental hygienist at this superior place (yes, the HYGIENIST and no offense to the rank, just saying it didn’t even take the head dentist to figure it out) immediately told me my recession was due to my having braces previously. She was able to pull up my x-​rays from 5 years ago and there was NO DIFFERENCE in bone level. Yup. The wonderful dentist concurred to above hygienist’s opinion. Post-​depth measurements? My gums are quite healthy. Saving me $ 1225+. Ca-​ching.
Audience, it’s up to you to make your decision.

Twice now I have gone in to get a routine cleaning and been told it’s not included in my dental plan (two different plans) until I receive a deep root cleaning (not included in either plan and over $ 800) I also haven’t received an invoice for the last time I was there. I asked for an invoice and was told it would be emailed to me (it hasn’t been) I just want to know what they are charging my insurance company, I have a suspicion that there is something going on with the billing
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I’ll give 2 stars just because they got me in for an emergency appointment same day. After that, everything went down hill. The office was dirty, they did not listen to my requests and ended up referring me to a specialist to get the wrong wisdom tooth removed. When I called to get it corrected the front desk lead was rude and dismissive. I immediately changed my dentist after being here only one time. Don’t put your dental health in their hands. The only «Miracle» that happens here is that you get out alive.

I have been a faithful dental & ortho client to this office for almost 2 years now and love it! They work with my schedule for appointments & utilize a super convenient text confirmation system, don’t be scared to come here just because it’s located downtown because there is ample parking available on the block. The turn over rate appears to be high for receptionists but the faces remain consistent as far as who handles dental procedures. Dr. Dezham is very friendly & professional as well as his staff Joyce, Kim, and another woman whose names escapes me right now. I had very crowded and crooked teeth but they fixed me right up and gave me the confidence to not fear the dentist anymore as well as making me feel more approachable socially.

Don’t even bother. First appointment for a cleaning, I walked out after waiting 45 minutes past my appointment in a rickety, dirty dentist chair ignored.

Went in receptionist were pleasant Dr. Seemed nice. But this guy started to pull my tooth tears we’re in my eyes I had to tell him to numb me again and then he didn’t finish, he gave up and said he couldn’t do it. WTH! said I need to see a specialist and just sent me out like ok your problem. Worst pain ever. FYI just left another dentist extraction was painless and quick…

Just got back from Miracle Smile… The first time I went to Miracle Smile was to take my little sister in for her appointment. When we got there the front desk lady said she needs the legal parent to be present and will not take parent consent over the phone. So I had to drive home (30min drive) and waited for my mom to be ready to take her in. We all ended up going back together with my mom, little sister, nephew and I. Second time, I figured that since my mom and sister have been going there regularly, I will take my sister there this time while my mom babysits. When we got there, the front lady said she needs the parent present again, but when I told her that I have been here with my mom before, she’s now asking for a consent form. I understand that this is part of their policy, but man what a waste of time. It does not have to be this inefficient. If you don’t accept phone consent, what makes it any different to accept paper consent? I could literally just go outside, write a two sentence consent statement and sign it with my mom’s signature (with my mom’s consent of course). Here is a suggestion for Miracle Smile: get this crap cleared out when a patient comes in so that you don’t waste your time or my time in the future. I am upset that nothing was said about consent forms at the beginning of my sister’s enrollment. Now we have to reschedule for today’s appointment. What a waste of time.

I’m kind of on the fence about this place. It’s a little iffy, but it’s not terrible. I’m just used to the best dental office ever so I’m probably being picky, in all honesty. Some of these reviews are brutal, and I wasn’t sure about picking this place when I moved into town from the SF Bay Area. For now, I would actually return until I can up my insurance and get back to my original Dental office of choice.
Front office staff were decently helpful with my insurance paperwork, as a new patient. The dentist himself was very helpful and complimented me on my teeth, which is always nice, since I do take care of the things. The usual lecture about how I don’t floss enough was brief.
However, I will comment on the general cleanliness and wear of the place. It’s not as awful as the other reviews make it sound, but at the same time, some updates to equipment and method might be in order. Equipment seemed to be outdated and poorly maintained. My cleaning was not thorough compared to what I am used to, but again, that could be my poor insurance plan. My hygenist did my x ray in the same chair, and the cord to the torture device they put in your mouth for x rays was yanked about a bit as the long, shoddy cord thing fell once or twice, and it was heavy. Not a very pleasant system at all.
Staff was generally friendly and decently knowledgeable, but a bit more gentle on the teeth, please.

The best dentist I have ever went to, and that’s about 20 of them. They are really nice and caring, and they work well with you.
Very professional and is worth every bit. I’m so happy to have them as my dentist.

Dr. Dezham and Staff are really nice, I have a huge dental fear and he took his time explaining what he was going to do. Went in for a deep cleaning, and like others that have wrote, «I couldn’t get a cleaning without exam/​xrays,» I did not mind having a thorough dental exam. I’ve been to places that give you a cheap cleaning, and no exam, so I wanted a legit job. If you want a thorough exam, and great cleaning go to Dr. Dezham’s!!! Will write another review once I get my fillings done too. I would recommend Dr. Dezham to my anyone looking for a dentist who knows what he is doing.

Today I went to a Miracle Smile Dental Office for routine checkup and cleaning. I met Dr. Dezham and his staff. I admit that I act as a baby when it comes to dental care. I hate going to the dentist because I have a bad gag reflex. Dr. Dezham personally took the impression of my teeth gently. Dr. Dezham was super patient and accommodating to me. He was careful not to take too long on getting the impression. The best part of my visit was he explained in detail everything he was doing and why, which allowed me to be more confident in his as a dentist. Additionally, he recommended all the dental procedure that I needed to get done in the future without trying to up-​sell me on any unnecessary procedures. I highly recommend Dr. Dezham to those seeking a dentist who is gentle, knowledgeable, and caring.

Dentist refused to clean my teeth until x-​rays were taken. I repeatedly asked for just a regular cleaning as x-​rays last year showed nothing of concern. He refused to have my teeth cleaned. Another patient walking out with me expressed concern over continual recommendations for expensive dental work.

Dr. Dedham and his team are amazing. I’ve never been to a dentist office that cares so much about each patient. I was afraid of going to the dentist, but I can trust 100% I will be taken care of with any of my dental needs. I had my first cleaning this morning and it was GREAT! I went in feeling comfortable, and relaxed, which again — has never happened for me at a dentists office. Dr. Dedham is very well-​educated and excellent professional, He’s also very gentle and super friendly… great with both adults and kids. I would absolutely recommend his office to anyone!

I am so impressed with Dr. Dezham, Joyce, and the rest of the Miracle Smile associates! I recently had my first tooth abscess which was terribly painful and scary and I was very comforted by my experience with Miracle Smile. The staff was accommodating and able to see me on very short notice. Dr Dezham was very kind and professional and did everything he could to avoid doing a root canal which I sincerely appreciated! He was also very good at explaining what was happening with my teeth and I felt involved in my own care. I am finally starting to feel normal again and I can’t express enough how grateful I am for all the help!

The office staff is kind and considerate. Spanish, Chinese are regularly spoken in the office. As a white, some Spanish mom of two white English only speaking boys I REALLY appreciated the care non English speakers were given. This office cares about people, health and dignity for all. Dr. Dezham is no non-​sense and level headed. You can tell he cares for his patience. He actually coached me through making my child comfortable with a scary procedure. He is quality. Negative review may be more about wait time (we were 10 minutes late for our appointment and had to switch one child’s insurance provider… which THEY did for me!!!) So we had to wait about 30 minutes in the waiting room. I think that was more our fault than the office. Other negatives reviews may come from people who are not comfortable with multi– ethnic environments and socio-​economic differences. The my children received was phenomenal.

PROS: none
CONS:
1) I had a filling earlier in the year. I went back about 3 times for adjustments to my bite shortly after it was done but 6 months later I can not eat on that side of my mouth… They are repairing it, but I’m not holding my breath.
2) I’m not sure how sanitary the place is. The assistant has all her fingers stuck in my mouth one minute and is adjusting the light the next. The light has no protective covers on it and I can see it is covered in spit marks from other patients. Safety glasses are also not provided for patients, so make sure to keep your eyes closed tight and wash your face after the appointment.
3) the assistant had to shove the sucker down the back of my throat 6 times before the doctor instructed her not to. I was gagging and waving my arms about.
4) my first appointment there, they recommended I pretty much replaced all my existing fillings and a crown I have had for 5 years… all these were performed by 2 dentists with MUCH higher quality of work… no thanks.
6) Also, not happy with the practice of charging you to take your x-​ray, then charging additionally you if you want a copy.
If you have a choice, go elsewhere!

I’m so surprised to see all of these bad reviews! I’m new to Sacramento and stumbled upon Miracle Smile when I was due for a cleaning. So far I’ve had 3 cleanings and had a procedure done. Everyone there is extremely nice and they always remember me (unlike other dentists I’ve been to).
What really impressed me was that when I asked to have my old fillings replaced they quoted me about $ 600 but my insurance was only going to cover about a third if the cost and I had just started a new job and wasn’t going to be able to afford it. Instead of turning me away they did the procedure anyway and only charged me a co-​pay of $ 25.
I now live in Auburn but will continue to go here because I have received such great care and have really connected with everyone :)

This is the first time I’m giving a one-​star rating on Unilocal.First, I just want to make it clear that I’m not one of those hard-​to-​please customers who believe they deserve to be treated like royalties. I’m giving this place one star, not because of my pettiness, but because this business is indeed horrible. When I first visited Miracle Smile, they did some x-​rays and the dentist said I had 11 cavities. I found that to be quite surprising, but of course, I believed him. The front desk lady said they wouldn’t do the amalgam fillings (which my current insurance covers) for me because that could be too dangerous for my own health. The composite fillings, which she ardently recommended, would cost me over $ 1000. I decided not to do it right away but wait until I switch to Delta Dental (which will cover the composite fillings) later this year. However, I went ahead and let them do the deep cleaning. Also, I asked the dentist to take a look at my old fillings on the upper right area, which had caused me minor gum discomfort. He said there were 2 fillings that needed to be redone. And since those were big cavities, it would cost $ 145 a tooth. That was when I decided to switch to another dentist, hoping I could find something cheaper. At this point, I didn’t harbor ill feelings toward them at all. I was just trying to save money.
Finally, today, I went to see my new dentist and got my x-​rays done all over again. Guess what he told me. He only found one cavity in my entire mouth. ONE! What happened? Did my 10 other cavities miraculously fix themselves? Unlikely. Did my new dentist lie about my cavities just to make me feel good about my teeth? Again, unlikely.
Seriously, I could have spent over $ 1000 for unnecessary fillings at Miracle Smile if I had agreed to let them do it. I don’t think they even deserve half a star. Stay away from this place. Only go there IF greediness and dishonesty don’t bother you.

I had made the first appointment to get my wisdom teeth looked at. They could not perform the surgery there however they did everything possible to refer me out, go through the hassle of contacting my insurance company and get the approval.
Everyone here is supper friendly, caring, and professional.
They office manager Joyce is hard working and does everything she can to help you.
I will be making Miracle Smile my primary dentist and would recommend them to my friends as well.

This place is super shady. They’ll charge you $ 25 for an email of your x-​rays when you figure out that this is the worst possible place for dental care… They’re horrible people who don’t care about your dental health at all — all they care about is getting your money.

I have been going to this dentistr for over 3 years, and I have nothing but wonderful things to say. Both Dr. Dezham and Dr. Abadi have given me excellent care, as well as knowledgeble advice. Compared to other dental offices I have gone to, A Miracle Smile’s prices for work I have had done have been more than reasonable. Their staff is friendly and professional. I have not had a family dentist since I was a child, but this office has a family type of atmosphere. I actually look forward to going to the dentist. How many people get to say that?

This place is awful, easily the worst dentist I have ever visited. I went for a check-​up and tooth cleaning and waited 45 minutes in the waiting room only to wait another 20 minutes for the dentist in one of the exam rooms. After that, they totally screwed up my contribution regarding my insurance and tried to charge me upwards of $ 400 for procedures that my insurance covers at no-​cost to me. I decided to switch dentists, of course, and then they tried to charge me $ 25 for a copy of my X-​rays; this is illegal under California law and when I told them that they said they would make an exception for me and provide the copy free of charge.
Finally, Dr. Dezham told me I had 3 cavities that would need filling. My new dentist told me I donot have any cavities after looking at the same x-​rays and examining my mouth much more closely than Dr. Dezham did. Avoid this place at all costs.

Cancel, and make another appointment at another dentist.
My first visit took four hours!!!
HUGE amount of paper work, three pages (double-​sided) information sheet. Most of my time was waiting, but a regular cleaning only takes less than a half hour. That’s what you expect, right?
They will recommend you with a bunch of recommended surgery, but please do not sign up, if it is not urgent. Dezham Hassan Mohammad even granteed me that I will have a teeth problem in less than five years to urge me to make up my mind. I was very surprised, and not at all impressed. Four hours… with an appointment.
They had a nerve to ask me «would you like to come back after lunch because it is now lunch time?»… Staffs were more eager to have a lunch than give an appointed work done first. I will NOT go back this place EVER!

I’ve been seeing Dr. Dezham for the past 3.5 years for my regular 6 month teeth cleaning and he’s always done a great job. He gives recommendations whether cosmetic or hygiene-​related and can be a little pushy, but he means well.
It’s not the nicest-​looking dental office but parking is never a problem. Sometimes the wait can be 15 – 40 minutes long, but they have decent magazines. And even when they bring you to the back, you still wait another 10 – 15 minutes. The dental assistants aren’t sociable, but that’s just probably their personality. And the front desk receptionists are okay, one of them is just a little hard to understand.
I’ve been going here because it’s convenient location-​wise, plus my dental insurance is accepted here, and Dr. Dezham is a good dentist.

This dentist sucks! Don’t go here.
Got a small filling and ever since then I can not eat on that side. My tooth is very sensitive and i am thinking they touched a nerve. Went back and asked what’s going on and was simply told that I now have to have a root canal! Thanks a lot!
In addition, never checked my gum pockets which were bad at that time! Waste of time and money!
Somehow they still tricked me into paying $ 175 more for the filling and when I changed dentists and asked for my records, they made me pay $ 25 for one sheet of paper! Are you kidding me?