Best Pool Supply

Three words, stupid, Stupid STUPID! I brought in about two quarts of water to have tested for CALCIUM HARDNESS. I told the guy, I’ll call him the «genius» that I had a brand new (filled for two months) salt water plaster pool, that I have been taking care of it myself, I know everything should be fine but want it tested for calcium hardness. Well the genius wastes about half of my sample flushing out the test kit (in a sink that has a faucet) and then proceeds to perform all of the same tests that I do at home. Proclaims «everything looks good, PH is a bit high, add two quarts of acid» and pours the rest of my sample water down the drain… I ask «what did the calcium test say»? Of course the genius replies «I did’t test for calcium»…WTF? THATS THE ONLY THING I WANTED IT TESTED FOR… then he asks «are you local»? Why? So I can drive home and get you another sample because you are an IDIOT and you poured my water down the drain without testing EVERYTHING? I actually drove from West Sacramento because of the reviews here… LESLIES, HERE I COME! Stupid is, as stupid does!

Dave at Best Pool Supply saved me and my family a boat load of money… Here is my story! I was doing some research regarding a pool repair estimate I received. I won’t name the company but maybe I should! My first pool repair estimate was $ 2k-​$ 2300. So I started to research whether what was being sold to me was really necessary… I stumbled across Dave at Best Pool Supply. He was patient, knowledgeable and answered all my novice questions. Long story short, we tried the capicitor in the pump but we eventually landed on needing to replace the pump. I was feeling gusty so I did it myself with the guidance of Dave! He also suggested ProRX? for the mustard algae problem I was having and didn’t even know it! My pool is SPARKLING and I only spent about $ 340. Thank you Dave you are a rockstar!!!

Very nice and helpful. Didn’t try to up sell things I didn’t need. The guy at the counter got me what I wanted, explained the water testing derive they do, and I was out the door within 5 mins. I’ll definitely be back.

I love this place. I always go in to get my pool water checked. They never do a hard sell. I went to another place once and the person told me I needed to drain my pool and start over. Luckily I asked the folks here if that was the case. The guy said no way and never drain the type of pool you have or the sides will collapse. I looked that up and he was right. That would have been a disaster. Anyway, they sold me the correct stuff and my pool was up and running without changing the water.

These guys are awesome, every question I have about issues with my pool they have a solution. I’ve been to two other pool supplies shops and Best Pool Supply is by far the best. If you have a question about your pool they have the answer.

Best Pool Supply is a locally owned and operated pool repair, materials and equipment shop in Folsom Blvd. Near Power Inn Road.
I’ve been taking my pool related problems here since 2005. Slightly out of the way for my East Sacramento location, they make up for it in their knowledgeable service, quick and reliable repairs and extensive selection at reasonable prices.
Drive the extra five minutes past Home Depot. The water analysis alone is worth it! And if you have algae problems ask about their Pool Rx, it’s amazing.

I wish I had gotten his name, but the guy that answered the phone was a huge help in trying to walk me through what could be wrong with our filter and pump. Still troubleshooting the problem, but having the guidance while my dad is out of town was a HUGE help. No wonder my dad has been a long time customer!

I had issues with my pool guy being unreliable, so I had to let him go. I decided to take the job on myself. I was referred to this store and for good reason, just look at all the 5 star ratings. I walked in not knowing anything about the d.i.y. process and Jim gave me the confidence that I will be a pool pro! If I have any questions they will be there to help me along the way. I will refer this place to anyone that needs pool supplies, just like I was referred here. Their customer service is A+.

Best Pool Supply is the best. These guys are friendly, honest and helpful every time I go in. I’ve had Dave come to my house twice to make sure my pool equipment was functioning correctly. The first time was a year ago right after we’d just moved into the house. He installed a new filter cartridge and sweeper pump for a reasonable price. The most recent time was after I fired the pool service we had for the last year. Dave diagnosed and fixed all the problems our pool guy should have been taking care of. On top of that, the price for Dave’s visit was a reasonable $ 85. I thought that was pretty good considering everything he did.

Been going here for many years and the service and knowledgeable staff are so good that I wouldn’t go anywhere else regardless of price. If you want honest help this is the place to go, they’ve saved me a lot of money over the years by providing sound advice.

Make the drive. Since discovering them I’ve saved money, time and tons of frustration.

These people are just great. Always check my water sample whether I make a purchase or not. Give me exact measurements of chemicals I need. Installed a heater for me and did a great job. Prices very reasonable. Have a place way closer to my house but the service is worth the drive.

I am in the process of selling my home, which was hung up on a couple pool repairs. I brought my pump in for repair, dropped it off, and had a call with an estimate before I even got back to work! Their pricing is very reasonable, and customer service is top notch. They came to my house, reinstalled the pump, and completed the repairs the buyers requested on the same day!

I love this place! I came in seeking advice for my badly stained pool. They suggested a $ 6 fix– and it totally worked!!! Other evil pool supply stores were trying to sell me HUNDREDS of dollars worth of stain treatment! Enough said. So glad I came here for a third opinion.

The first time I walked into this place needing some help with my pool sweep Dave & Jim seemed to just be falling over themselves to help me. I told them how the sweep wasn’t moving very well in the pool and they told me exactly what I needed to do to fix it. It has since been doing much better and Best Pool Supply has since become my go to place whenever I have a problem with my pool. Every time I have been there they have always been very friendly and quick to volunteer information to me about what chemical does what and what should be happening in my pool. They seem to be very supportive of do-​it-​yourselfers such as myself. I would recommend them to anyone and everyone.

Like many others who have posted reviews, we too are dealing with olden day pool equipment but have a very limited budget.
Best Pool Supply came out replaced our sweep motor… and as we began to work with the new motor… there were some issues. Without question they were back out to the house fixed the issue, performed some more trouble-​shooting, fixed a couple things, advised on what things we can do to keep the old stuff humming until we can afford to fix it as well as identify next steps for improvement.
Best Pool Supply is awesome. Thank you for fixing our pool equipment and understanding limited budgets. Highly recommend!

All the five star reviews for this place are well deserved. I had a problem with my ancient but otherwise sturdy pump/​motor combo a few months ago. The folks at another pool supply store (the mega chain that starts with an L) basically told me I was SOL and that I needed to drop 900 bucks on a new set-​up. I took it to the guys at Best Pool Supply and they were able to fix the issue for about 130 bucks. When my old set up finally gives up the ghost you can be sure I’m going to these guys to upgrade.
I’m the kind of person who usually scoffs at superlatives in store names, but in the case of Best Pool Supply these guys really are the best!

Dave & Jim are the best! I have been going to Best Pool Supply for a while now they are VERY knowledgeable and most of all HONEST. Recently one of my Pool Pumps which was put in a couple years ago by another company stopped working. Dave came out to check out the pump and was able to get it back working within a few minutes. He could have just stuck me with a new pump and I would have not known the better, he explained the pump had some life left in it and I should plan to change it out in the near future In Addition he stated the previous person put a large horsepower pump (Actually Two of them) that was hard on the filter and wasted power.
That pump Finally went out, Dave came out today. I went from have 3 pumps Two 1.65 Horse + plus a booster pump for the pool sweep to a ½ Horse Pump and a Booster Pump for the pool sweep. The plumbing is done much cleaner and the smaller pump pushes just the same as my old pump. I am saving $$$ power and the equipment is quiet + neatly installed.

Great customer service, always helpful and knowledgeable.

I like these guys, I trust them, and have done a lot of business with them.
they have never steered me wrong.
The only concern I ever have is they are often closed during the hours I am able to come to their store. For that reason they get my big business but often lose the day te day business to the store up the street.