Cathy Jean

Sacramento, États-Unis

2.5

Fermé en ce moment

10 avis

Accepte les cartes de crédit

Contacts

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Téléphone :
+1 916-924-1017
Adresse :
1689 Arden Way Ste 2044, Sacramento, CA, 95815
Arrêts et stations de transports en commun proches
2.2 kmMarconi / Arcade
2.6 kmArden / Del Paso
3.3 kmGlobe
Catégories :
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Carte

Vue de la rue

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Informations professionnelles

Cartes de crédit acceptées
Oui
Parking
Parking privé
Accessible aux personnes à mobilité réduite
Oui

Aujourd'hui

Aujourd'hui 10:00 – 21:00
Fermé en ce moment
Heure locale (Sacramento) 03:08 samedi 28 juin 2025

Horaires d'ouverture

lundi 10:00 – 21:30
mardi 10:00 – 21:30
mercredi 10:00 – 21:30
jeudi 10:00 – 21:30
vendredi 10:00 – 21:30
samedi 10:00 – 21:00
dimanche 10:00 – 19:00

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10 avis sur Cathy Jean

Pas d'inscription demandée
Évaluation du lieu : 1
Livermore, CA
Horrible horrible horrible customer service! Walked in anticipating buying some heels for my sister and the lady did not even acknowledge me and the store manager just looked right at me and continued to do whatever it is that she was doing! I came in a couple weeks ago to look at these heels that were originally $ 59.99 I go in today to see that there was a 25% off sale on the heels and they falsely put on a $ 79.99 sticker and said it was on sale for $ 59.99, which was already the price before the «SALE»!! Then I ask the lady about the pricing and she abruptly answered yes or no to my question and then left before I could tell her what size I needed! She then walked right in front of a mother and daughter that were looking at shoes so that she could rudely grab a shoe off the shelf! Horrible! If my sister didn’t want those heels, I would never ever shop there again!!! Zero stars if it was allowed!
Évaluation du lieu : 1
Elk Grove, CA
If i could give this place no stars i would horrible customer service i bought boots for mygirlfriend for christmas never got a receipt went to try and exchange them they wouldnt let me so then we wenr back again and the lady said she couldnt but told us how earlier they let someone exchange her boots for a different size without it but wouldnt let us? Make sense right? So then she tells us they keep the reciepts on on file in the back so we go back again and by the time they let us exchange they dont even have the right size they give us store credit and gives us two different boots but both are still the wrong size and says we cant exchange anymore well they just lost my business id steer away from this store go to journeys or some other boot store in the mall
Évaluation du lieu : 4
Sacramento, CA
One thing I love about this place is the good sale they have going on. You can find a good pair of flats, sandals, pumps, wedges, & much more for a great price when it’s on sale. I visit this store every few months to see if they have anything worth buying. Two weeks ago, I bought 4 pairs of sandals for $ 9 each (retail price $ 24.99) & a pair of pumps for $ 15.99 (retail price $ 39.99).
I also love how great their Customer Service is! The girls are always super friendly and very helpful. When asked about any type of shoes to try on, they’ll bring you about 3 pairs to try on. The shoes runs a half size smaller then the norm. So just incase they run out of a size or color, they’ll bring you a size up or down &/​or different color (s) just incase you find them more suiting.
The only bad thing about this place is; there’s NO REFUND! EXCHANGES ONLY w/​RECEIPT. So make sure before buying, that’s what you really want! And all sales are final!
Évaluation du lieu : 2
Sacramento, CA
Never buy anything from Cathy Jean. Although their shoes are very cute, they do not let you exchange with out a receipt. I got these super cute boots for my birthday and the receipt was thrown away in the midst of all the gift wrapping. The boots were a half size too small (FYI: their shoes run small). Boots were in perfect condition, in the same box they were purchased in and purchased 3 days ago. I’m very frustrated that they would not even let me exchange them for another size with out the receipt. Apparently, its «store policy».
Évaluation du lieu : 1
Sacramento, CA
Terrible exchange policy and or refund, I’m very disappointed that they did not disclose that you cannot return or exchange even you wear your shoes for 20 min.
Évaluation du lieu : 5
Sacramento, CA
Sucks that I have small feet. I get lucky if I fit a size 5. I tried on more than 10 boots today since the boots were on sale. Ana was the person that helped me — she was awesome. I totally felt bad for her because I tried on a lot of boots, they were extremely busy and I only purchased one. She was very friendly and super HOT.
Évaluation du lieu : 1
Napa, CA
Absolutely terrible customer service! Granted they just got a new computer system, however, I was treated extremely rudely. After driving 2 hours to do a price exchange on my shoes that went on sale the day after I bought them. I thought that everything was fine with the price check, but that turned out to not be the case! After two weeks of waiting for my reimbursement, it still has not showed up on my debit statement! I called earlier this evening to see what was happening and the lady I spoke with at the Sac location was incredibly rude! She told me that there was nothing she could do and put me very abruptly on hold twice! In addition, she told me that I had to come into the store to get the matter solved. Given that the nearest store is 2 hours away, that won’t be happening! They just lost a great customer due to their terrible treatment of customers and poor business customers! Be very wary of shopping here!!!
Évaluation du lieu : 4
Sacramento, CA
The service here is good. The girls always welcome me when I walk into the store an they’re always helpful when I ask for a size. Plus they always suggest a similar shoe if the shoe I picked was out. The prices are pretty decent. They have sales many times. I’ve bought wedges, sandals, heels and boots from here. I like Cathy Jean shoes but sometimes it’s too narrow but I think my feet is more of the problem than the shoes. They always organize the shoes by type and color. There’s always sale shoes in a corner. :)
Évaluation du lieu : 3
San Francisco, CA
Cathy Jean is okay. There’s some cute shoes here sometimes. Pay attention to their sales. my friend got some really cute boots here last time for really cheap.
Évaluation du lieu : 3
San Francisco, CA
I like Cathy Jean shoes. They often have some really cute ones, and good sales too. I have however, experienced better customer service before. I remember the workers here being friendlier a while back.