Fresh Cleaners At Natomas

When to this dry cleaner at the recommendation of co-​workers who frequently use them. I needed someone to steam the wrinkles out of chiffon dress before a wedding. I called the day before to see if they could steam out the wrinkles on a chiffon dress for me and they said they could and to bring the dress in. I stopped by today with the dress and they said they would not be able to do it, but if they did they would charge $ 0.50 per pleat (the dress has about 100 pleats in the bottom half — so at least $ 50). I told them I only needed the top half (no pleats) steamed to get rid of the wrinkles could they just steam the top half. They said they couldn’t just do part of the top of dress, they would need to steam the entire dress and they would still charge extra for the pleats. I told them thanks anyway and left. As I was leaving, I heard them laughing at me before the door shut all the way. I don’t think I will be recommending them to anyone. Even with the not great customer service, I am giving them a 2 because I guess I probably should have mentioned the pleats in my phone call, but I didn’t think that part needed to be steamed. I also thought the $ 0.50 per pleat was kind of a lot to steam a dress and I didn’t appreciate being laughed at by the employees.

Neighborhood dry cleaning store run by a dedicated and hard working family. They work hard to get to know us and work with our timing requests. If you’re not in a rush to get your clothes done, I appreciate that they automatically apply a discount without a coupon. We’ve also had suits tailored and repaired and they always do an outstanding job.

Great business run by talented and friendly people. I’ve been using them for almost four years, and I’m sad that I moved to another part of the city, because they’re no longer conveniently located to me. I plan to go out of my way to continue to patronize them because they are just that good. I’ve used them dozens of times for cleaning and alterations. They always have reasonable prices, prompt service and are so trustworthy!

I like this place a lot — they are reasonably priced, friendly, and if you give them mroe than 2 days to do your clothes, you get 10% off.

my wife takes my clothes in for dry cleaning when she arrives the following day to pick it up they say my shirt has a ink stain on it which it did not have before! before we gave the close to them they checkd the clothes there was no ink no stains so finally we start arguing with them and they say okay we’re going to fix the problem by cleaning it give us till Friday. Friday comes and goes and today is Saturday my wife goes back to pick it up and still not ready after arguing some more with her she says she’s going to return my clothes wet!!! this place deserves to have their license taken I’m going to file a complaint with the department consumer affairs. It’s time to pay up for wasting my time and wasting my gas with three trips you think we have all day waiting for your fraudulent business to get our expensive clothes back.

When I walk in with my clothes and get the greating «Hi Mike» even if I have not dropped off clothes in over a month these ladies are super nice and I have never had one problem with my shirts ever. love this spot!

I love my cleaners. Friendly prompt and kind. If it can be done they do it. They have a great seamstress on site too. Awesome people that run it!

If I could give them no stars I would. Every time I go here I am met with attitude from the male owner. I put up with it because they were convenient for me until my last visit when I was told by the owner that there was something wrong with my body and that it was my fault that my shirt that they hemmed didn’t fit anymore not theirs. Stay away!

Always perfect dress shirts with right amount of starch. They also hemmed a pair of jeans and they look fantastic. Their prices are competitive.

Its a great location and parking is easy and quick. They we eager to collect my money, when I picked up my cloths, however she (owner) didn’t seem to crack a smile and didn’t give off the warm feeling to bring my business back to them again. Maybe she was just having a bad day. Ill have to follow up on this business again and see if they can change that or Ill just find another place to go! But for now I can only give 3 stars! Dry cleaning seemed to be OK! What ever happend to service with a smile??? Guess those days are long gone. :-(

I’ve never had trouble with Fresh Cleaners. Most of the time, I’m here to drop off suits that I need cleaned for some occasion or the other. If I drop them off early and don’t need them back so soon, they give me a 10% discount.
My wife occasionally gets her Indian outfits and jeans altered here too. They do a great job and are very reasonable price-​wise. It will always be my go-​to place for dry cleaning.

Buyer beware!!! I brought in a plain cotton strapless black dress for cleaning. I asked the lady how much and she pointed to my receipt/​claim check that stated one price. One week later I return to pick up my item and the young lady working says im sorry, just a moment, then calls a guys from the back and says did you charge her the wrong price? He says oh yes, we thought thay you were bringing in pants and this is a dress so the price is double. Double? For a cotton dress? I brought the dress in alone no bag and no additional garments. I showed him my claim check with price quoted, and he said yea but we put in the wrong item type. My question is how is that my fault??? Well I go back to my car to retrieve more money and when I come back he offers to take a mere dollar off my newly inflated total… smh if you choose this cleaners check your receipts and if I had more time I would have insisted on only paying the amount on my claim check. If it is the businesses error, for the benefit of customer retention and referrals you would think they would do the right thing. Well I WILL NOT be returning nor referring ANYONE to this establishment!!!
Read the reviews that arent recommended! Im thinking a call to the BBB for unethical actions of changing the prices or holding your garments this is a form of extortion!

Very nice people, always have items ready when promised!
The prices are very good too!
They do all the work there on site, not like so many that send everything out!
Great place to take your dry cleaning!

Never coming back here. My husband’s shirt came back with dark brown lines. The owner/​man said he would not fix it due to there was no guarantee that it was their fault. I explained that the shirt was never worn before therefore it was a good chance it was his error. I asked for a refund and the owner refused. In my opinion that’s bad customer service.

I brought a comforter in, the woman behind the counter was so rude. She told me since it has a tear it could get worse with dry cleaning. I know they do alterations (I’ve had pants hemmed there before). I asked for her to fix it then dry clean. She said «no, this is old and worn better to by a new one.»
My comforter is not old. I am offended. Insulting customers and customers who live less than a minute away is no way to run a business. I will not return and they lost my business forever. I hope they go out of business.

My husband and I have been coming here for 2 years now. Every single time we come, it’s always a great experience. The lady that is always up front is so nice and if I ever request the dry cleaning to be done earlier they always have it ready that day. My husband wears suits weekly and so we take his shirts in for dry cleaning and they always turn out so nice, just like brand new. I started a new job this year as well and I needed some pants hemmed. She was so polite, and they had a small dressing room in there so she just measured what I wanted and when I got it back, it was all lined up evenly and it looked great! I will continue to come to this location because of the amazing customer service as well as the quality work they do.

Excellent tailoring at this cleaners. I have short arms and have to have the sleeves taken up in every jacket I’ve ever owned. They do a great job (even on leather) and their prices are very reasonable. I would definitely recommend them.

Not ready when promised.
Huge inconvenience…

This is a review about their customer service, I went in today to ask about getting some shirts altered and was properly educated by the gentlemen who was working there. Rather than just take my money and work on my over sized shirts I haven’t worn in years due to them being too large, he explained to me things such as measurements, fabric material, and different brands of shirts and what to look for in buying shirts so that I have a stronger base to start my wardrobe up right.
The prices for alterations seemed fair and competitive for dress shirts.
While I was in there a few customers walked in and he knew each of them on a first name basis. They seemed to be pleased with bringing their clothes there to be serviced as well.
I will definitely have to return once I get properly fitted shirts to have cleaned and serviced.

LOVE their service and prices!!!
I dropped off a stained white jacket here and they wouldn’t give it back to me until they tried to treat it a couple more times to make sure that they got the coffee stain out… all for $ 7! I couldn’t believe how affordable this place is. No wonder the first time I came people were bringing trash bags full of clothes. Pick up date and times are flexible; not that I ever needed anything right away but I’m glad they ask.
They also do alterations. woot woot! For $ 10 :) Not a bad price at all. Especially since I buy really nice jeans on sale and since I’m short always have to get them tailored.
Definitely the place for me to get anything dry cleaned or tailored.