Go Tires Auto Repair 2

The guy was very knowledgeable, he did my work fairly quick. I was charged 400 for a new alternator which i think was over priced. But i paid for the convenience of having it done fast.

How can you say you’re closed for the day? I came in around 9am and they normally close at 5. I just had a simple question and he said he’s closed. Every Time I was trying to say something to him, he just cuts me off and didn’t even acknowledge anything I had to say to him. Very rude, this is the last time coming to him. If you’re coming here thinking you’ll be getting some friendly service, don’t even think about it. He’s got nothing but bad customer service, asking a simple question doesn’t hurt anyone’s pockets.

Been going to David for at least 7 years. The most honest, hard working honest service. Great place to bring your car. I would recommend him to anyone. Amazing service and amazing person.

Horrible phone service. Constantly hanging up and leaving on hold for a very long time. Not a good experience while I’m trying to book and appointment and spend money with this company. :(
I decided to go by after my horrible phone experience and bad service was confirmed.
David the owner doesn’t care about his customers and I would never go back to this place, nor recommend this place to my worst enemy.
As I was leaving another customer also said he had a horrible experience and would not be coming back.
Save yourself a headache and go to a place who values it’s customers.
May be cheaper than others but not worth the long wait for service and not worth the bad service and bad work they do.

Horrible customer service. Called first and asked what time they are open til, 5pm was the answer. I arrived at 440 yesterday and was turned away. The lady at the desk told me that they stop servicing at 430 (would have been nice to be told over the phone)
So i figured… Maybe it was a bad day on their part. I came out today at 215 but was still turned away. The reason this time was that they were closing the shop for the day and no more services were being provided.
Come on guys. I’ve come to you for my tire needs for yrs and yrs… This is poor poor service.

Prior to coming here I was being robbed by the Honda and Toyota dealerships on repairs. I think David is very honest and if others don’t want to give him a chance to make things right then that’s their problem.
busy and there’s a reason for that… he’s just that good! I love this place!

I will not take my car to any other place. David is honest, and most of the time can tell me what is wrong with the car before he even looks at it. He is very fairly priced and he always finishes my car the same day… even with the major stuff I’ve had him do. Very reliable and I would highly recommend him to anyone that needs a good mechanic.

I have to agree with Erin O who wrote back on 1÷23÷2012. I had taken my vehicle to David in early 2012 for a no-​start issue. Well, he seems to do a decent job diagnosing problems, and he did fix this, so I give him a thumbs up here. I allowed him to also replace a few other things like water pump and hoses, because he informed me he saw signs of wear… okay there, I’m all for preventive maintenance. I didn’t rush him because I had a 2^nd vehicle to drive, but he did end up having my vehicle for about 2 months! Sure, he’s always seems busy, but I feel he tends to take on more business than he and his crew can handle in a timely fashion.
But here’s where it really goes from thumbs up to down: I get my vehicle back, and notice it sounds a bit louder than when I brought it in. I figure maybe it’s my imagination since it’s been a couple of months since I’ve actually had this back in my possession. So I take a drive from Sac to Monterey and back, all’s well though I swear I’ve been smelling quite a bit of unburned (leaking) exhaust prior to and all during my trip, since I’ve gotten the vehicle back from David. To make a long story short, he or his crew left a few exhaust manifold bolts untightened where it bolts up to the left side of the engine itself (it’s a V6 with manifolds on each side), so alot of the exhaust was leaking into the atmosphere (and into the interior) unburned, plus that explained the louder exhaust! I local muffler shop discovered this when I had a new catalytic converter installed. (As a reminder, exhaust fumes can kill a person with the windows rolled up! Wow!).
In addition, two days after my trip, I go to start up my vehicle in the driveway, and I hear a loud scraping noise from under the hood. It turns out to be the plastic fan shroud, which was hanging by just 1 of four screws, and subsequently was laying on the top of the fan blades about to be cut up to pieces!!! I thought, wow, what if this had happened on the road to or from Monterey?! I would have been stuck waiting for a tow truck 100’s of miles away from home, and this was after dark!!! How do I know these major oversights were a result of David’s work? Well, he had to remove the entire exhaust to repair the no-​start issue (transmission related), and he had to remove the shroud and fan to replace the water pump. And I’ve not taken this vehicle to any other shop for any work since that time in the spring of 2012.
So to summarize, he can diagnose well and runs an honest shop, but «can» drop the ball when it comes to quality control of the details, which can lead to serious results down the road, as Erin had commented on as well. Would I take any of vehicles back to his shop? Well no, for the reasons described above. I will instead take them back to R&R Auto Repair, also on Fruitridge Blvd, where I have not had any problems with before. I hope this is helpful. :-)

My car had been having problems for about a month or two. My dad and I thought it was the belt, so we changed it. Unfortunately, my car kept making a rotating noise. Then when I pressed on the gas, the car would screech.
Like any place, they prefer you to call and make an appointment. I tried calling Friday night, but I think they closed beforehand. I tried in the morning on Saturday, but I don’t think they were open yet. My dad and I took the car there anyways on Sat morning.
When we entered, the guy at the counter asked if we had an appointment. We replied with a no. My dad asked if we could squeeze in our car and explained the problem. The guy said he would check the problem with in an hour. In the meantime, my dad and I went out of lunch. The guy called my cell phone within the hour or so and explained it was the water pump that wore out. It would cost $ 380. We said go for it. Since I didn’t make an appointment ahead of time, he would work on my car last and it would be done between 3 – 4 pm.
I called around 4:00, but no one answered, so we assumed they were busy. We arrived around 4:30 and they were just about done installing the new part. We paid inside and it was $ 375 and some odd cents.

A year ago I had my car repaired here after an accident. My wheel was making strange noises so I took it in today. Turns out that the strut, which had been worked on, was missing the bOlt that held it in place, so the only thing holding everything in place was gravity! Yikes! So dangerous. The strut and some other part, strut cap? Had to be replaced as this caused them to be damaged. $$$$$! To be fair, I haven’t given them a chance to make things right, but I would be unlikely to go here for repairs again.

Long story short, David (the owner) is amazing.
Had my car serviced at the dealership and they robbed me. Had the car towed over to David’s in the morning and that afternoon he called to let me know the car was fixed!
Apparently the dealer also removed my battery, causing for my cd player to ask for a code. David noticed the message on the cd player, called the dealership, retrieved the code, and punched it in for me. Hello, excellent customer service!
They also don’t take advantage of females. Trust me. I’m an easy target (which is how the dealership got me).
The people here are definitely trustworthy and efficient. HIGHLY recommended.