I appreciate the owner contacting me for feedback. I have altered my review to emphasize my poor experience was over the phone only. Because this electronic store came highly recommended from multiple people, I’d give it a try. If I could leave no star and keep this FYI only, I would. I think I picked a bad day. I have found services elsewhere.
Caleb K.
Évaluation du lieu : 5 Pioneer, CA
We needed an audiophile-grade power amp and tape deck fixed, and we got exactly what we had hoped for. Relatively fast repair and no issues whatsoever. We even had a lively and enjoyable conversation about studio recording equipment, early Journey albums, and vacuum tube amplification, among other things, with the guy at the counter, John. Great place.
Tim F.
Évaluation du lieu : 5 San Carlos, CA
There is nothing these guys can’t fix. I’ve had quite a few bass amps die on me over the years and Rainbow has always been able to restore them. Worth every penny. Thanks John!
Julie C.
Évaluation du lieu : 5 Auburn, CA
This is the best place in Sacramento to have your electronics repaired. We took in our Roland keyboard. We expected a huge bill, but it turned to be a very small repair. The cost for the repair was $ 9.00. Most importantly, Rainbow music has very courteous, knowledgeable and friendly people!
Will M.
Évaluation du lieu : 1 PENRYN, CA
90 warrenty for what? To be ripped off again… No Thanks…
Terra S.
Évaluation du lieu : 1 Esparto, CA
This is the worst repair place I have ever experienced. HANDSDOWN! They gave my Yamaha board back to me unfixed and the sliders wouldn’t move because there was so much gunk in them. When I took it back to tell them about the sliders they yelled at me and called me a liar. I never even addressed the issue that the original problem hadn’t been tackled because I figured I would take it to another place(it was under warranty). But they were awful! Unprofessional, mean, rude…
Mike W.
Évaluation du lieu : 1 Dublin, CA
I don’t know anything about their skills fixing electronics because they wouldn’t fix my stereo. I do know they are rude and it seemed like I was inconveniencing them when I asked questions about getting my equipment fixed.
Jeff G.
Évaluation du lieu : 4 San Mateo, CA
I have a pair of high end Infinity speakers that were experiencing a problem. Way too expensive to toss out. They are listed as a repair source for Infinity products. After many emails with the Infinity people I arranged to haul my speaker in– not an easy process as it weighs about 50 pounds and I live in the Bay Area. I got there and before they would take the product in they tried to replicate the problem I was having. Unfortunately we were unable to do that so I was going to be stuck with the decision of leaving it there to see if they could try to fix it and roll the dice. Fortunately he went the extra distance to check the on-line resource available to technicians. He found the problem and told me what I needed to do. He spent 30 minutes with me and didn’t charge me a dime. When I got back to the Bay Area I went to the electronics store and got $ 5 worth of parts and it was fixed. Needless to say I am a big fan. He took time, was very detailed, solved my problem and i didn’t have to leave it there for diagnosis.
Nick G.
Évaluation du lieu : 3 Sacramento, CA
I will give this place high marks for timely and good repairs of your vintage(or even not-so vintage) stereo equipment, amplifiers, and other electronics. However, they have an uncanny knack for pricing – charging high enough to make you hesitate and consider throwing your broken component out and buying a brand new one instead, but just barely low enough so that you decide to repair it anyway. In other words, their prices can be quite high.