Relles Florist

***UPDATE*** less than an hour after posting this, I received a call from the shop to explain the mix up and they were more than apologetic and willing to make the correct arrangement to deliver to her. Thank you for making this right, Relles!
So disappointed! For my best friend’s 30^th birthday I ordered the «Brighten Your Day» bouquet, $ 61. I live in Iowa but my friend lives in Sac so I searched for a higher rated florist in her area and an arrangement that I felt was her style, She sent me a picture when she got them, but they weren’t even remotely close to what the picture online looked like! Not even the same color scheme. I realize that it’s subject to flower availability, but this wasn’t even close to the arrangement I picked! Not worth the $$, also their delivery fee is $ 10.99 which I thought was quite high given the fact it was an in town delivery.

I just ordered flowers this morning for a coworker in the hospital and I have to say this florist was the easiest I’ve dealt with so far (I send flowers fairly regularly). For one, they were super quick! I order flowers about 8 am or so and by 9:45 am I had a delivery email that even stated who signed for them! I’m sure this varies based on how busy they are or your delivery location but still, that was pretty great. Also, since I’m ordering for a corporate office with a corporate credit card I’m required to get a picture of the final arrangement that I ordered. This task isn’t always the easiest and I usually have to bother the florist over and over to get an emailed pic. I put it under my instructions when placing the order online and soon after had two pics in my email and they were definitely of my actual arrangement since the card with the recipients name was on them. Lastly, the pic I received of the actual arrangement was just as pictured on their site. Sometimes you order things that look great but what you really end up getting is far less attractive then that pictured on their sites. But this arrangement looked just as good!
Thanks again for the help!

I ordered two arrangements for a funeral. One arrangement I ordered was based on a picture from their website. For the second arrangement I simply stated I wanted something bigger, for a man and shared my price point. They provided a couple of choices. They also suggested personalized banners for each arrangement. The gentleman I spoke to on the phone was extremely compassionate and patient with me through the ordering process. I absolutely love the delivered arrangements!

Relles has come through for me when I needed a last minute bouquet, and they are always beautiful. AND they deliver on Sundays!!! They are my go-​to florist when ordering flowers in Sacramento.

Sight unseen…
…is how this review shall go. Sadly, I’ve had to order flowers multiple times within the last two months for funerals and/​or life celebrations (personal and for work). This seems like a somewhat intense gamble to take, but I don’t really have a choice, seeing as how I never get to see the final product.
I have a budget. I have a delivery address. I have a purpose. Relles Florist has been able to execute my (limited) vision and present gorgeous arrangements for the events they are needed for. Or at least this has been the feedback I’ve been given.
Each time I’ve called, I’ve spoken to a different person. Only one of the employees seemed annoyed (with his job, not me), but I’ve been told they are transitioning to a new computer/​Credit Card system that has everyone in a tizzy. Whatever the case may be, he was still polite enough to help me out and get the job done.
I actually have received a lovely bouquet, hand delivered by a handsome fella. He picked them up there and hand delivered the gorgeous surprise. I had nothing to do with that purchase, other than to receive them. I was surprised and elated at how lovely the aroma was and how perfectly arranged they were. So, I guess ‘unseen’ is unfair, because what I’ve seen I’ve liked.
I appreciate that I can put faith and my heard earned money, into a company and they can do exactly what I asked of them. I don’t have a regular florist, but I think they might just become my new go-​to when ordering flowers for anything (I still love you, Kiyo).
Thanks for spreading love through flowers and good customer service…

Located on J Street. Nearby businesses include Chicago Fire, Ric’s Dessert Dinner and Harlow’s. We scheduled an appointment online with their new online system (still a work in progress).
Staff was prompt and friendly to greet us upon arrival. We sat down and went through our request for flowers. Planning for a wedding. Staff was nice to walk us through our selections to find us alternatives to what would or wouldn’t work. We has an idea but a suggestion for flowers was more than helpful. The florist had example of the flowers we were thinking and suggestions made.
The man helping us has been in the business over two decades. He was well versed and more than helpful. He gave us a quote that day that met our expectations. We have elected to use Relles as our wedding florist.
Good more than accommodating and reasonably priced.
Update to come after wedding.

That was fast! I placed my order online, and it was delivered less than an hour later! What a beautiful arrangement for my friend who’s about to go on a business trip. Someone else posted a pic of the succulent arrangement and I thought it was perfect, so I went with that also. Thanks for the amazing service Relles!

This place is awesome. Always a great selection of flowers to choose from, friendly staff that is always willing to help you out, always willing to make something beautiful in your price range. Best florist ever.

I used Relles Florist for my wedding back in 2011. They did my bouquet, all my bridesmaids bouquets, my husband and his groomsmen’s boutonnieres and my mother and mother-​in-​laws wrist bouquet. All the flowers were beautiful and delivered right on time! I definitely didn’t have to worry about the flowers on my big day.
My husband and I just celebrated our four year anniversary and he had flowers sent from Relles Florist to my work. I must say, it was the most beautiful bouquet of roses I have ever seen! Everyone stopped to smell and comment on the arrangement, saying how beautiful it looked because they added in other plants with the roses to give it dimension.
These guys know how to make a beautiful arrangements!
Thank you Relles!

UPDATE: I appreciate Relles Florist speedy response with regards to my recent order. They offered a reasonable remedy to my experience, which I thought was nice. Also, they pointed out the shortcomings of the website ordering system, especially if delivery is out of town, where some arrangements are local specials, and should not even be available as options. They have given expert advise for future purchases to avoid this from happening.
I can now understand why there are repeat buyers who prefer to use their service based on speedy, efficient, no-​fuss communication.
Thank you Relles Florist.
~~~~
It was my first time using Relles Florist this Mother’s Day. And after reading glowing reviews on Sacramento Unilocal,I found myself browsing their website. Sadly, my experience was nothing similar to any of these other reviews.
Accessing the website was a breeze. It was well organized. I found what I wanted instantly on the company’s website when I saw the European Basket Garden. It was the perfect arrangement for my auntie in Vallejo, who can only tolerate a select few flowers. I placed the order to be delivered on Sunday and specified for them to keep the color scheme the same, which I thought would only mean switching a few colors of flowers around. But I was wrong.
I got a call/​voice mail shortly after I placed the order. The associate notified me that the arrangement may be delivered on Saturday or Sunday, depending on the local store in Vallejo being open on mother’s day. I was glad they contacted me ahead of time so I can notify my uncle about this little surprise. Come Saturday morning, I called Relles Florist again to confirm if my order will be delivered on Sunday, Mother’s Day. They said yes, and that I will get a confirmation email.
Needless to say, come Sunday the flowers delivered to my auntie was not the arrangement I had wanted. The flowers were composed mainly of pink and white azaleas — nothing like what was pictured on the website. She liked the surprise, but I guess she would have liked it better if the basket stayed true to the «European Basket Garden theme». Even the basket was poorly handled. Definitely not worth the resources paid for the service.
I have attached photos on Relles’ Unilocal page for comparison. I am very disappointed in the service.

I had some flowers delivered to me by Relles Florist from my Boss after my dog passed away. He called later in the day the day before they were supposed to be delivered and Relles was still able to deliver them in the morning the very next day.
I’m not a big flower person but they were able to make a beautiful succulent arrangement for me because I love cacti and succulents. They put a few beautiful succulents in a white bowl filled with dirt and rocks and topped it with sticks and moss for garnish. It was just amazing and exactly what I wanted. They even wrapped it up really nicely and topped it with a cute bow. They have great attention to detail!
I will definitely come back to Relles if I ever need flowers or other plants delivered. They were friendly, prompt and delivered an amazing quality product which I will have for many years to come. Thanks Relles!

Does anyone know how far they deliver? I bought flowers from here before but I picked them up myself, anything will help thank you :)

I’ve passed by this intersection a million times, but I didn’t know this place was here until I went on Unilocal.I suppose my sight was selective until it wanted something.
Visited here today to get flowers for my Valentine. They had a nice ready-​to-​go selection in their flower frig. The staff was eager to help right when I walked in.
I walked there, but there was a little lot for cars, which was good to know. You don’t see too many businesses with parking in Midtown/​Downtown.
The price was about right for a well-​arranged bouquet with a diversity of lush flowers. More than what you might pay at an everyday grocery store, but less than a regular florist or online.
I’ll post a pic of the flowers after they are delivered to their recipient, with love.

I have used Relles Florist on J a couple times recently for last minute flower needs. The staff is always welcoming and helpful and willing to work with your preferences.
The first trip I made was for three bouquets I wanted to pick-​up on the spot. We discussed how much I wanted to spend and they arranged three beautiful and reasonably priced bouquets for me. I waited around for about 15 minutes and left the store a happy customer.
The second trip I wanted to have a vase of flowers delivered. Again, the staff provided me with options for my budget and helped me craft an idea of what I wanted based on the local available options. I made a mistake in the card and needed to call to change the writing, and the staff took care of that with no qualms. Flowers were delivered on time with no problem!
Great business, very professional, and I’d always go back here.

I just received a beautiful arraignment of flowers for my birthday! They are stunning and the delivery man was so sweet! Thank you to my amazing guy and Relles! I love them!

Called in looking for a quick arrangement for my fiancée and was pretty ecstatic to have Chris help me out. Not only was Chris super knowledgeable of the the floral arrangements, he was also very funny and all about making sure that I was having a good experience with Relles. After I ordered the arrangement (same day, mind you) I found out that my fiancée was not going to be available at the previously designated time as she was leaving work early… I called Chris back and asked him to push the order back a day and as it was already noon and she was leaving at 1:00… Chris said: «Don’t worry, I’ll make sure it’s there before 1:00 even if I have to take it myself.» What a GOD DAMN CHAMP! Someone give this man a high five and a raise! That’s customer service, people!!!
Chris,
Shut up.
Love,
Hank

I was out walking my dog and I saw a beautiful vase with roses with a note that read «If you found me, I’m yours! Have a great day! Compliments of Relles Florist.»
It totally made my day and I am so grateful. What an awesome business to go out of their way to do a random act of kindness!

Caught in a bind, I called with very low expectations. I knew that it was getting late in the day, but I NEEDED these flowers delivered the same day! I was even willing to drive down to pick them up and deliver them myself.
But no. Andrew went above and beyond to take care of me and exceeded my expectations in many ways!
He was prompt to answer the phone, very polite, and really listened to exactly what I needed.
He made the delivery happen even in a time crunch, and made sure that the recipient received exactly what I pictured.
I will ONLY buy flowers from Relles on J from now on!!! The price is right, but the service is righter… Yep, that is now a word. Andrew, you are Righter.
Many Thanks!!! See you next time!!! :)

My aunt died yesterday. Her funeral is Sunday.
My wife and I went to
to order flowers. We found a nice arrangement for $ 145. But we wanted to make sure they were delivered in time for the service, so we called a local FTD florist – Relles Florist.
A guy answered the phone and said that the price was $ 180. We asked if they could be flexible on their price. I mean, by going directly through them, we’d be skipping the FTD commission, which is probably on the order of 20%. (Plus, the florist still has to make a profit, so you have to figure their cost for that arrangement is well below $ 120.)
The guy started talking to me about how FTD «takes the nationwide average of Sacramento» and «calls around to find a florist that will take the order, which we wouldn’t» and explaining how he could substitute cheaper flowers in to drive down the cost. I know this paragraph isn’t that long, but he was seriously talking for five minutes. I just wanted to get some flowers for my aunt’s funeral, and not pay over a 50% markup. Also I could have done without the lecture.
So I said, «Sorry, I wasn’t clear. I want to get the thing on the website, for something closer to the price on the website.»
He said, «Oh. No.» And hung up.
Wow. I guess business is pretty good when you can hang up on customers placing orders for FUNERAL FLOWERS.
So we tried calling a few other places, but we were already pretty distraught. We actually had the wrong zip code for the funeral home (we found out from my wife’s folks, who refused to let us pay for the arrangement) so our search didn’t pan out. We were – understandably, I hope – pretty frustrated and spent… so we just called them back to pay (more than) full price for the order.
A nice woman answered the phone. My wife gave her the billing information, and the transaction was concluded.
Then the guy CALLED US BACK. He said he wasn’t going to take our order. My wife pleaded with him, on account of THIS WAS FOR A DEATH IN THE FAMILY. No dice. Why? Depends on which time we asked.
«Because you hung up on me.» What???
«Because this is a different credit card billing address.» What??? What the hell do you care?
«Because we don’t think you’ll be happy with the flowers, since you tried to bargain with us.» What??? No one in the history of your business has asked you to be flexible on a price?
«Because the owner told us not to accept the transaction.» You know. The one they already accepted. My wife asked to speak to the owner. The guy Would Not Let Her.
Summary: If one of your loved ones dies and you think your day can’t get any worse, try calling Relles for arrangements.
(By the way, check out the filtered reviews. Over a dozen legitimate-​sounding 1– and 2-​star reviews.)

We came here on a mission to buy some flowers for my mother in law minutes before we went to her house. As soon as we entered, we were greeted by a pleasant lady, who told us all the flowers in the case were half off if we were planning to take it home that day.
So we chose a small one that came in an absolutely gorgeous vase. The arrangement was tastefully done, and it was very classy and eye catching. This little jewel cost us only $ 15. With the purchase, you also get a complimentary free card to write on and attach to your flowers.
I would recommend this place to anyone who loves flowers!