Sacramento Computer Doctor

Don’t believe the 2011 review. Steve is great. Nice appearance and very knowledgable. More importantly he spoke in a way that i could understand, not computereze. I had 3 computers and he fixes all 3 as well as gave me some good advice about my printer. I hopefully won’t need him again but will definitely call him if I do.

This guy came to my house (to drop off my repaired computer) yelling because I didn’t answer the door fast enough for him (just got out of the shower, buddy), but he didn’t even call and let me know he was coming. He had a cell phone in his hand and he could have easily just called me to let me know he was at the door, but he preferred to read me the riot act because I didn’t immediately answer the door. It took me about 2 minutes to get dressed and then he was yelling «Why did it take you 10 minutes to answer the door?!» He continued to raise his voice at me until my husband got involved in the conversation. Wow. I work out of town and he did leave messages, but I didn’t get them. I had already warned him that there are periods of time when I don’t return calls because I am out of town.
When I came back into town and was speaking to him on the phone, he was hostile and beligerent (Why haven’t you returned my calls?” «I told you I work out of town…» «Your’e not answering my question!» and accused me of blowing him off. Although shocked, I told him I wasn’t blowing him off. (I simply wasn’t here to answer his calls and during our first meeting I told him that). He also claimed that he had been trying to call me for 2 weeks, but I went through my caller ID list and it was 5 days, not 2 weeks.
During our first meeting he was quiet and polite, but he can really flip a script. His name is Steve. He may be able to fix computers but I would never let him in my house again. I hope my computer keeps working because I couldn’t handle that attitude again.
If my husband wasn’t home, it may have deteriorated into a 911 call — seriously. He was frightening and really angry over nothing. My computer works and I paid him in full with no arguements, so he had no cause to behave like that. I was never anything but patient and re-​assuring to him. From before the time he stepped foot into my door, he was rude, non-​stop. There was even a point that he was pulling the cords out of my computer that it looked like if it was any harder, something would have gotten broken. If he was acting like that with my huge husband present, what would he have acted like if it was just me?