(1) The office has a convenient location if that’s important to you. There isn’t a waiting room, I’m unsure if that is a plus or a minus, but the actual office is open… Difficult to describe but it’s like someone’s livingroom rather than stuffy, uptight office. (2) Ms. Tamika is welcoming and non judgmental. Easy to talk to and empathetic. She had a good grasp of the issue I came to her for and helped me get through it. (3) I recommend.