Oberweis Dairy

I love their ice cream!!! However, I’m giving them a poor rating because the employees do NOT understand the severity of food allergies!
My family and I went thru the drive-​thru on the 4^th of July. Because I have a SEVERE allergy to coconut, I always inform anyone serving me of this allergy. I always ask:
— if the equipment being use can/​have come into contact with any coconut products? If there is a possibility I will not order ANYTHING.
— if it possible to use a clean (uncontaminated utensil), if not, I understand and I just won’t order for myself, but my family can still enjoy the treat.
— I also stress, my allergy is severe and exposure to coconut can KILL ME!
I asked the young lady at the window if coconut ice cream is used on the machine to make a Blizzard (yes I know that’s a Dairy Queen term, I for get what Oberweis calls it). She assured me that coconut ice cream is not used. I also asked her to lease make sure a new scoop is used. If this could not be accommodated to cancel my order (but not my families order). She said she would make sure no coconut utensil would be used.
Once the ice cream order was completed the young lady said «here is you’re order — no coconut added.» I thought that was very funny and sweet that she reassured me no cross-​contamination occurred.
MY ICE CREAM WAS CONTAMINATED WITH COCONUT. I needed my allergy meds and EPI pen immediately after taking just one delicious bite. YES, I said delicious, because your ice is ABSOLUTELY DELICIOUS!!!
It saddens me that employees in food service do not take allergies serious. Oberweis you could have killed me. Seriously, I’m not exaggerating.
I asked all the necessary question to avoid an allergic reaction. I was assured they used a fresh scoop and the machine would not have coconut. This unfortunately puts me in a position were I can no longer trust you. It really saddens me because I buy your ice cream by the quarts!

After eating some Mexican for lunch, I had a craving for something sweet! McDonald’s is right down the road but I wanted something premium (taste and pricewise)!
If I were to dine inside, which I’ve done at other Oberweis locations, I probably would have ordered some type of sundae or banana split. Since I was ordering to go, I decided on a frostbite (analogous to DQ’s blizzard). They have very limited options for mix-​ins (Oreos, Reese’s, Heath, Cookie Dough, and M&M’s). They have two sizes: kids and regular. I ordered the regular Reese’s… unfortunately, their soft serve machine was broken, which equaled no frostbite!
I was forced into different order. I needed something I could handle with one hand, so I decided on a waffle cone (dipped with sprinkles of course) with two scoops. I ordered one of my favorite from any ice cream parlor, birthday cake, and also cookies and cream. I don’t regret ordering the latter, but I noticed they had pistachio as a special, and you can never, ever go wrong with a mint chip.
It’s very hard to mess up ice cream… although their soft serve machine wasn’t working, and the cost for my double dipped waffle… $ 7.11! Should be priced around $ 5.00 but whatever. A much more pleasant experience than my last Oberweis experience (I had strep, ice cream was melted, just bad), but still not overwhelmingly great.

I love to buy my butter, yogurt, eggs bs milk here. My husband and I always share a banana split which we chose the toppings on the side. If I come by myself I order my chocolate THIN out shake with the whip cream yum. During the holidays you can buy the apple pie in a paper bag.

Family friendly with games and plenty of space to sit and have a Sunday or a cone. Lots if carry out items if your in a hurry, but I would sit and enjoy if you can.
What would make this a 5 star review: Change the music and flavors a bit more often. But a great stop if your craving fresh ice cream.

Great quality dairy store with many flavors of ice cream.

This is the one Midwest chain I miss.
Good stuff (ice cream, milk, lemonade).
Pleasant staff.

This shop is run just as warm & inviting as any other I have visited! The service is polite and helpful, very accomodating. All the treats are prepared to order, fresh shakes with whipped cream & cherries! Everything I have had is fresh no freezer burned ice cream here! Will continue to visit for the family friendly atmosphere & because the milk shakes are so yummy!!!

I love Oberweis products in general– purhcase their milk, iced tea, ice cream, ice cream pies and more. I love Oberweis because they don’t have all sorts of hormones and chemicals in their dairy products– when you read the labels of their whipped cream and cottage cheese you actually recognize everything that is included. Is Oberweis pricey, yes. That is why it is 4 instead of 5 stars. However, I am willing to pay a bit more for my food and ice cream without chemicals! Ice cream and shakes are delicious, and some of the best around. I’ve never had any trouble with service at this store– in the drive through or inside the store.

Although drive through customer service was very courteous it doesn’t change the fact that a HAIR WAS FOUND IN MY ICE CREAM SCOOP! absolutely disgusted will never return to this location!

Thanks Oberweis for…
1) being the grounds where, at the ripe age of 25, I learned how to play Old Maid… then continued to play this thrilling game for three glorious rounds.
2) serving delicious shakes, especially seasonal ones (pumpkin, blueberry pie, key lime, yes, please!) and basically anything on the menu.
3) and having great hours. Seriously, open til 10 pm in the ‘burbs! Shut the front door!
Overall, great hang out for families and friends. And hey, if you’re not into Old Maid, they have chess and few other games to play and kill time there. Plus, it has a nice patio to enjoy your dessert in warmer weather! I just have to knock a star off for the prices but I suppose you pay for the quality, which is ace!

caramel shake = delish!!!

I, too, am not a fan of the prices. BUT. The chocolate peanut butter milkshake is unmatchable. Buy a large one to split, there will be no regret.
Spot hit.

just get a malt. they are amazeballs!

We love going to Oberweis because they have high quality ice cream and deserts. We choose only four stars because, similar to a previous review, they are too expensive. Even with a high quality product it’s not worth the price. We typically choose Dairy Queen down the road over Oberweis.

When you walk into Oberweis, it smells delicious. The ice cream and other offerings taste pretty good too. But it’s ridiculously expensive for what it is. They have good shakes and smoothies, but I can barely even afford a kids-​sized scoop of ice cream. My boyfriend makes sure we visit an Oberweis every winter so he can get the seasonal Egg Nog Milkshake, but other than that trip we only go one or maybe two times a year. If I’m in the mood for ice cream, I’d rather just go to Dairy Queen or buy it at the grocery store. Oberweis just makes me feel like I got ripped off.

After seeing commercials for the new truffles I thought they looked pretty good. They certainly make them out to be something fabulous. False advertising! They are not! They say «we take great pride in providing our customers with the best-​tasting products available. This is a tradition that started with our first milk delivery in 1927 and continues today with our 1927 Fine Chocolates. We hope you find that these handcrafted chocolate truffles as unique as they are delicious.» Fine chocolates? I suppose you can refer to them as chocolates but when all you offer are truffles why not just say truffles? Ok so what matters is that they are not special at all. They don’t have much flavor. They don’t surprise you. They did not knock me off my feet. They do not make me want more. They are not worth the calorie intake or the $. I believe it was about $ 10 for 9 (I will double ck the receipt later).
The box is a simple thin cardboard box that gets folded together like I just picked up cheap doughnuts. They were mixed but I had no idea what they were. It’s a guessing game and not a fun one. I learned on my own that you can get an idea of some of the flavors on the web site… so if you want to sit in front of your computer and visually compare what you are eating with your monitor you can probably figure it out.
The size & form was not impressive. They are not as expensive as my favorite, Godiva, but they don’t even begin to compare. Godiva is not «the best» but I love it. The truffles are unique & wonderful. Godiva truffles make me smile, make me want more, make me want to share and make me make noise as I eat them! They come in beautiful boxes (that you certainly pay for). You feel special when you receive them as a gift though. You feel like hey someone must like me or want me to think so.right. If you want to make a good impression do NOT buy them Oberweis «chocolates!» Buy or share with them about 20 or 30 Godiva truffles and some Godiva cocoa. mmm yeah. Take them for good conversation over some hot chocolate at Xoco. Pick up some Vosges Chocolate (the bacon + chocolate people). Perhaps Margie’s Candies. Stick something in the gift basket from local Wild Blossom winery like their Wild Blossom Chocolate Honey Buzz or a bottle of Wild Blossom Apple Cinnamon Mead. I don’t care-​just skip the small, Oberweis truffle calorie wasters.

Overpriced! Limited Selection! Not a Fan!