Your Home Improvement Company

We were pleased with the detail oriented folks we met. The salesmen were fun, helpful, and just all around good guys. Our project was completed earlier than we were initially quoted, so that was good. The quality of work was excellent. They checked with us frequently to make sure things were going well. The only complaint we had was that we wanted our original salesmen, Dave and Dusty, to come back to see the completed project and give their stamp of approval. They had helped us pick out materials, even meeting us at Home Depot. AND, we had promised them cookies and they didn’t get any. Sending a new set of salesmen didn’t really make sense to us because they had no connection to the project. Anyway, we would recommend Your Home Improvement to anyone. Thanks guys!

…DO NOT USE THEM YOU WILL BE SORRY… worst company I have ever dealt with… nothing but a joke… do NOT EVER USE THIS COMPANY FOR HOME IMPROVEMENTS… by «YOUR HOME IMPROVEMENT» they mean after they screw it up and don’t stand by their word it will be YOUR problem… I have never ever ever ever seen such crappy follow up to everything from finishing to complaints about the job when completed… complete crap… DO NOT USE THEM YOU WILL BE SORRY!!!

They made an appointment for a free estimate for counter tops and didn’t show up. No call later to reschedule or apologize. Their website has grammatical errors on it, so that was an obvious warning that they are not detail oriented. I won’t do business with them again. Very rude and unprofessional.

This company has persistence down to a science! It all started out about two years ago when I made the mistake of signing up for the possibility of «winning» a $ 10,000 home improvement package at a trade show. Then began the phone calls. Every six months or so someone would call and try their pitch again until finally a couple weeks ago I caved. Got the appointment set up and then the confirmation calls to make sure we would be home for the rep to come by. The night of the appointment arrived and we waited and waited. Finally about a half hour after the appointment time the rep called stating he was running late. Fine, we would see him when he got here. Countertops were the item at hand and after about an hour of visiting and choosing came «the decision» after having been given three payment options. We were undecided and the agreement when the rep finally realized we were not going to buy, said the quote was good for 12 months and left so he could take a money bag by the office from his last call where they had paid him thousands of dollars in cash to do the job. That being said, the next morning started the calling tactics again. This time the district manager wanted to stop by with his «special pricing». My husband set the appointment for two days later in the evening. One more call a day after that to me to confirm the appointment got me wondering. The day of the appointment there were no confirmation calls, and no manager called or stopped by that evening for the appointment they had set up! Blood was boiling by then! The next day no calls from them, but low and behold the next day the scheduler called innocently stating that she wanted to set up an appointment for the manager to come by! When I told her he did not call or show up earlier, she still tried to set up an appointment for the manager! At that point I told her more or less to pack sand and take my name off their calling list — $ 10,000 home improvement or not! After this whole thing I started doing some research and am so glad we did not get duped into doing business with this company. I only hope others who fall for this company’s gimmicks will proceed very cautiously and not put all their $$ out on the table right away! Oh, the rep that came by the first night was very nice and seemed pretty sincere. Hope he gets wise and finds a different job. The girl who kept calling needs to learn better telephone etiquette too! Buyers beware!!!